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UUDEN AJATTELUN
TYÖNANTAJABRÄNDI
TYÖNANTAJABRÄNDÄYKSENTULEVAISUUS
SUSANNA RANTANEN | CHIEF EXPERIENCE OFFICER | EMPLOYEE EXPERIENCE AGENCY EMINE | EMINE.FI
@RANTANENSUSANNA | SUSANNA @ EMINE.FI
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
Pioneer in employer branding based on employee experience
HR Marketing | Social Recruiting | Employer Image | Employee Experience
Web | Social Media | Encounters | Experience
Representative of GooodJob employee referral platform in Finland
We help out customers to achieve a more appealing and attractive employer
image based on engaging employee experience.
“Create employee experiences people will remember forever.
Be eminent.”
Employer branding is still
mostly about
job advertising and
collaborating with
colleges & universities
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
EMPLOYER BRANDING today
FOCUSES ON tactical ACTIVITIES
AIMING AT short term NEEDS
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
Kuva:	
  Tony	
  Hsieh:	
  “Delivering	
  Happiness”	
  
Kuva:	
  Tony	
  Hsieh:	
  “Delivering	
  Happiness”	
  
DOES YOUR COMPANY PROVIDE POSITIVE
EXPERIENCES TO PEOPLE?
	
  
EMPLOYER
IMAGE
general experiences
candidate experiences
employee experiences
Company	
  Brand	
  |	
  PR	
  |	
  Website	
  |	
  Career	
  
Page	
  |	
  MarkeCng	
  |	
  Social	
  Media	
  |
Accolades	
  |	
  Success	
  |	
  Top	
  Management	
  |	
  	
  
Other	
  people’s	
  experiences	
  
Job	
  adverCsing	
  |	
  Social	
  Media	
  |FAQ	
  
process	
  |	
  Career	
  site	
  |	
  ApplicaCon	
  process	
  
|	
  Interview	
  process	
  |	
  SelecCon	
  process	
  |	
  
Applicant	
  communicaCon	
  |	
  RecruiCng	
  
partners	
  |NegoCaCons	
  |	
  No	
  thank	
  you	
  	
  	
  
Welcome	
  |	
  InducCon	
  |Tutoring	
  |	
  Goals	
  |	
  
Feedback	
  |	
  CompensaCon	
  |	
  Rewarding	
  |	
  
Team	
  Spirit	
  |	
  Culture	
  |	
  Leadership	
  |	
  
Internal	
  communicaCon	
  |	
  	
  
AppreciaCon	
  |	
  Purpose	
  |	
  Mission	
  
Meaning	
  of	
  work	
  |	
  Work	
  place	
  |	
  
Career	
  development	
  |	
  	
  
Camaraderie	
  |	
  CooperaCon	
  |	
  
Success	
  |	
  Vision	
  |	
  Strategy	
  |	
  	
  
Values	
  |	
  OpportuniCes	
  |	
  Spare	
  Cme	
  
acCviCes	
  |	
  What	
  people	
  say	
  |	
  
Exit	
  
	
  
	
  	
  
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
Internal focus
FUTURE OF EMPLOYER BRANDING
NO MORE
“BRANDING”


Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
COLLECTIVENESS
HAPPINESS
EMOTIONAL ASSOCIATION
PURPOSE
=
CULTURE
FUTURE OF EMPLOYER BRANDING
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
NOTE 1:
FUTURE OF EMPLOYER BRANDING
IS ABOUT LEADING AND SHARING
positive experiences
ABOUT YOUR COMPANY WITH PEOPLE.
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
KOHTAAMISEN
STRATEGIA
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
HR:N ASIAKKAAT
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
KEITÄ OVAT MEIDÄN ASIAKKAAMME?
MISSÄ KAIKKIALLA ORGANISAATIOMME KOHTAA ASIAKKAITAMME?
KETKÄ (MUUT) VAIKUTTAVAT MEIDÄN ASIAKKAIDEMME KOKEMUKSIIN MEISTÄ?
MITÄ ASIAKKAAMME ODOTTAA MEILTÄ KOHTAAMISTILANTEESSA?
Culture is to recruiting as
product is to marketing.
Amazing people are more easily attracted
to a great culture.
Source:	
  Hubspot	
  Code	
  of	
  Culture	
  
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
Culture is
really about...
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
.. all those elements that
represent the valued behavior of
your people and leaders.
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
All of those CORE
VALUES that you can hire
and fire based on.
(Zappos)
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
FUTURE OF EMPLOYER BRANDING

CULTURE BASED
BRANDING IN
PRACTISE


Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
“Culture happens.
Whether we want it to or not. Culture happens.
Why not build a culture we love?”
Hubspot
CASE HUBSPOT
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
1.  We	
  are	
  as	
  maniacal	
  about	
  our	
  metrics	
  as	
  our	
  mission.	
  
2.  We	
  obsess	
  over	
  customers,	
  not	
  compeCtors	
  
3.  We	
  are	
  radically	
  and	
  uncomfortably	
  transparent	
  
4.  We	
  give	
  ourselves	
  the	
  autonomy	
  to	
  be	
  awesome	
  
5.  We	
  are	
  unreasonably	
  selecCve	
  about	
  our	
  peers.	
  
6.  We	
  invest	
  in	
  individual	
  mastery	
  and	
  market	
  value.	
  
7.  We	
  defy	
  convenConal	
  “wisdom”	
  as	
  it’s	
  o^en	
  unwise.	
  
8.  We	
  speak	
  about	
  the	
  truth	
  and	
  face	
  the	
  facts.	
  
9.  We	
  believe	
  in	
  work+life,	
  not	
  work	
  vs.	
  life.	
  
10.  We	
  are	
  perpetual	
  work	
  in	
  progress.	
  
THE HUBSPOT CODE OF CULTURE
http://www.slideshare.net/reed2001/culture-1798664?from=ss_embed
CASE NETFLIX
JUDGMENT | COMMUNICATION | IMPACT
CURIOSITY | INNOVATION | COURAGE
PASSION | HONESTY | SELFLESSNESS
At Netflix, we particulary value these 9 behaviours and skills in our
colleagues..
..meaning, we hire and promote people who demonstrate these nine.
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
NETFLIX: 9 CORE VALUES
1.  Deliver WOW through service
2.  Embrace and drive change
3.  Create fun and little weirdness
4.  Be adventurous, creative and open minded
5.  Pursue growth and learning
6.  Build open and honest relationships with
communication
7.  Build a positive team and family spirit
8.  Do more with less
9.  Be passionate and determined
10. Be humble
CASE ZAPPOS: DELIVERING WOW
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
“Culture that is active, fun,
ambitious and always
developing.”
CASE MANAGEMENT EVENT
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
1.  THE INTEREST ON CULTURE DEBT CAN BE VERY
HIGH
2.  FOCUS ON CULTURE THAT YOU CAN LOVE, NOT
A CULTURE YOU THINK YOU SHOULD HAVE
3.  NEVER OUTSOURCE SELECTION AND NEVER
OFFER PROMOTION AS A GIFT
4.  ASK YOUR PEOPLE WHAT MAKES THEM HAPPY!
LESSONS LEARNED FROM THE GREAT
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
CULTURE STRATEGY & PURPOSE
CUSTOMER THINKING & VALUE
EXPERIENCES & ENCOUNTERS
SOCIAL RECRUITING & SOCIAL SHARING
^
PRODUCTIZATION
ELEMENTS OF FUTURE EMPLOYER BRANDING
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
KULTTUURI JOHTAMISEN TYÖKALUNA
1.  Minkälainen käyttäytyminen on suotavaa
2.  Miten henkilövalintaa toteutetaan
3.  Miten toivottuun käyttäytymiseen
ohjataan
4.  Miten kulttuurin ”eläminen” näkyy muille
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
1
Great customer experience results in
loyalty, recommendations and re-
purchases.
What VALUE and BENEFITS can we
deliver to our customers?
2
EVERYONE IS A SALES REP
FOR OUR EMPLOYER
BRAND!
3
strong community of like minded
people loving and sharing your
stories
4
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
5
Share success and symbolic
stories internally
Reward your people for
spreading the word
Be a news anchor! Provide
new evidence constantly
Gather a social network of
ambassadors to twitter about you
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
Internal sharing strategy Employee Referral -program
Social marcomms Social Recruiting
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
PRODUCTIZE YOUR CULTURE
In stories to share
In branded gear
and gimmicks
In photos, especially
unofficial
Films behind the
scenes
Invite outsiders to events,
parties and social
gatherings
Build (targeted) social
networks
Have boom-stastic
parties
Do regular HR-PR
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
If your goal is to develop a great employer
brand, focus on positive experiences.
Employer branding must be about
systematically leading and sharing
positive experiences.
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
KIITOS UPEASTA PÄIVÄSTÄ!
Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
	
  
SUSANNA RANTANEN
PUH. 040 769 5501
susanna@emine.fi
@rantanensusanna
www.emine.fi

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Uuden ajattelun työnantajabrändi - Employer branding tomorrow

  • 1. UUDEN AJATTELUN TYÖNANTAJABRÄNDI TYÖNANTAJABRÄNDÄYKSENTULEVAISUUS SUSANNA RANTANEN | CHIEF EXPERIENCE OFFICER | EMPLOYEE EXPERIENCE AGENCY EMINE | EMINE.FI @RANTANENSUSANNA | SUSANNA @ EMINE.FI
  • 2. Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi Pioneer in employer branding based on employee experience HR Marketing | Social Recruiting | Employer Image | Employee Experience Web | Social Media | Encounters | Experience Representative of GooodJob employee referral platform in Finland We help out customers to achieve a more appealing and attractive employer image based on engaging employee experience. “Create employee experiences people will remember forever. Be eminent.”
  • 3. Employer branding is still mostly about job advertising and collaborating with colleges & universities Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 4. EMPLOYER BRANDING today FOCUSES ON tactical ACTIVITIES AIMING AT short term NEEDS Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 5. Kuva:  Tony  Hsieh:  “Delivering  Happiness”  
  • 6. Kuva:  Tony  Hsieh:  “Delivering  Happiness”  
  • 7. DOES YOUR COMPANY PROVIDE POSITIVE EXPERIENCES TO PEOPLE?   EMPLOYER IMAGE general experiences candidate experiences employee experiences Company  Brand  |  PR  |  Website  |  Career   Page  |  MarkeCng  |  Social  Media  | Accolades  |  Success  |  Top  Management  |     Other  people’s  experiences   Job  adverCsing  |  Social  Media  |FAQ   process  |  Career  site  |  ApplicaCon  process   |  Interview  process  |  SelecCon  process  |   Applicant  communicaCon  |  RecruiCng   partners  |NegoCaCons  |  No  thank  you       Welcome  |  InducCon  |Tutoring  |  Goals  |   Feedback  |  CompensaCon  |  Rewarding  |   Team  Spirit  |  Culture  |  Leadership  |   Internal  communicaCon  |     AppreciaCon  |  Purpose  |  Mission   Meaning  of  work  |  Work  place  |   Career  development  |     Camaraderie  |  CooperaCon  |   Success  |  Vision  |  Strategy  |     Values  |  OpportuniCes  |  Spare  Cme   acCviCes  |  What  people  say  |   Exit         Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 9. FUTURE OF EMPLOYER BRANDING NO MORE “BRANDING” Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 10. COLLECTIVENESS HAPPINESS EMOTIONAL ASSOCIATION PURPOSE = CULTURE FUTURE OF EMPLOYER BRANDING Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 11. NOTE 1: FUTURE OF EMPLOYER BRANDING IS ABOUT LEADING AND SHARING positive experiences ABOUT YOUR COMPANY WITH PEOPLE. Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 12. KOHTAAMISEN STRATEGIA Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 13. HR:N ASIAKKAAT Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi KEITÄ OVAT MEIDÄN ASIAKKAAMME? MISSÄ KAIKKIALLA ORGANISAATIOMME KOHTAA ASIAKKAITAMME? KETKÄ (MUUT) VAIKUTTAVAT MEIDÄN ASIAKKAIDEMME KOKEMUKSIIN MEISTÄ? MITÄ ASIAKKAAMME ODOTTAA MEILTÄ KOHTAAMISTILANTEESSA?
  • 14. Culture is to recruiting as product is to marketing. Amazing people are more easily attracted to a great culture. Source:  Hubspot  Code  of  Culture   Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 15. Culture is really about... Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 16. .. all those elements that represent the valued behavior of your people and leaders. Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 17. All of those CORE VALUES that you can hire and fire based on. (Zappos) Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 18. FUTURE OF EMPLOYER BRANDING CULTURE BASED BRANDING IN PRACTISE Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 19. “Culture happens. Whether we want it to or not. Culture happens. Why not build a culture we love?” Hubspot CASE HUBSPOT Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 20. Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi 1.  We  are  as  maniacal  about  our  metrics  as  our  mission.   2.  We  obsess  over  customers,  not  compeCtors   3.  We  are  radically  and  uncomfortably  transparent   4.  We  give  ourselves  the  autonomy  to  be  awesome   5.  We  are  unreasonably  selecCve  about  our  peers.   6.  We  invest  in  individual  mastery  and  market  value.   7.  We  defy  convenConal  “wisdom”  as  it’s  o^en  unwise.   8.  We  speak  about  the  truth  and  face  the  facts.   9.  We  believe  in  work+life,  not  work  vs.  life.   10.  We  are  perpetual  work  in  progress.   THE HUBSPOT CODE OF CULTURE
  • 22. JUDGMENT | COMMUNICATION | IMPACT CURIOSITY | INNOVATION | COURAGE PASSION | HONESTY | SELFLESSNESS At Netflix, we particulary value these 9 behaviours and skills in our colleagues.. ..meaning, we hire and promote people who demonstrate these nine. Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi NETFLIX: 9 CORE VALUES
  • 23. 1.  Deliver WOW through service 2.  Embrace and drive change 3.  Create fun and little weirdness 4.  Be adventurous, creative and open minded 5.  Pursue growth and learning 6.  Build open and honest relationships with communication 7.  Build a positive team and family spirit 8.  Do more with less 9.  Be passionate and determined 10. Be humble CASE ZAPPOS: DELIVERING WOW Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 24. “Culture that is active, fun, ambitious and always developing.” CASE MANAGEMENT EVENT Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 25. 1.  THE INTEREST ON CULTURE DEBT CAN BE VERY HIGH 2.  FOCUS ON CULTURE THAT YOU CAN LOVE, NOT A CULTURE YOU THINK YOU SHOULD HAVE 3.  NEVER OUTSOURCE SELECTION AND NEVER OFFER PROMOTION AS A GIFT 4.  ASK YOUR PEOPLE WHAT MAKES THEM HAPPY! LESSONS LEARNED FROM THE GREAT Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 26. CULTURE STRATEGY & PURPOSE CUSTOMER THINKING & VALUE EXPERIENCES & ENCOUNTERS SOCIAL RECRUITING & SOCIAL SHARING ^ PRODUCTIZATION ELEMENTS OF FUTURE EMPLOYER BRANDING Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 27. KULTTUURI JOHTAMISEN TYÖKALUNA 1.  Minkälainen käyttäytyminen on suotavaa 2.  Miten henkilövalintaa toteutetaan 3.  Miten toivottuun käyttäytymiseen ohjataan 4.  Miten kulttuurin ”eläminen” näkyy muille Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi 1
  • 28. Great customer experience results in loyalty, recommendations and re- purchases. What VALUE and BENEFITS can we deliver to our customers? 2
  • 29. EVERYONE IS A SALES REP FOR OUR EMPLOYER BRAND! 3
  • 30. strong community of like minded people loving and sharing your stories 4
  • 31. Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi 5
  • 32. Share success and symbolic stories internally Reward your people for spreading the word Be a news anchor! Provide new evidence constantly Gather a social network of ambassadors to twitter about you Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 33. Internal sharing strategy Employee Referral -program Social marcomms Social Recruiting Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 34. PRODUCTIZE YOUR CULTURE In stories to share In branded gear and gimmicks In photos, especially unofficial Films behind the scenes Invite outsiders to events, parties and social gatherings Build (targeted) social networks Have boom-stastic parties Do regular HR-PR Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 35. If your goal is to develop a great employer brand, focus on positive experiences. Employer branding must be about systematically leading and sharing positive experiences. Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi
  • 36. KIITOS UPEASTA PÄIVÄSTÄ! Ideas and experience provided to you by Employee Experience Agency Emine | emine.fi   SUSANNA RANTANEN PUH. 040 769 5501 susanna@emine.fi @rantanensusanna www.emine.fi