Decision Management - How I became my own customer
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BRMS Lecture for Master 2 DL (M2DL) @UPS (Université Paul Sabatier)
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Decision Management - How I became my own customer
- 1. Decision Management How I became my own customer M2 DL
- 2. Quickly about me • Emmanuel Bonnet – Head of Decision Management Practise – BRMS Senior Consultant (ILOG, IBM, Red Hat) – Mail : emmanuel.bonnet@softeam.fr – Twitter : @ebonnet31
- 3. INTRODUCTION
- 4. How can software take complex decisions ?
- 5. History - Definitions Chinese Room – Turing Test
- 6. History - AI Deduction – Learning – Langage – Perception - Motion
- 7. History – Key Recent Events
- 8. History – Current Trends
- 9. History – Deduction Field Optimisation – Recognition – Decision
- 10. History – Production Systems I provide knowledge , I provide data Now Give me results !
- 11. MAIN CONCEPTS
- 12. Concepts - What is Decision Mgt? Verbalize Manage Execute
- 13. Concepts - Verbalize Verbalize Manage IF the driver had no accident for 3 years AND the current discount of the driver is 5% THEN apply to the driver’s insurance a 10% discount IF the customer has a shopping cart worth more than 1500 € AND the customer has a loyalty card THEN propose a 10% discount for next visit
- 14. Concepts - Manage Business Decision
- 16. Concepts - Tools Verbalize Manage Execute Business Rules BRMS Rule Engine
- 17. WHAT’S IN IT FOR ME ?
- 18. WIIFM – Business Always Change Externalise –> Flexible – IT independent – Shorter cycles
- 19. WIIFM – Knowledge is too complex Explicit –> Understandable , non IT , Traceable
- 20. WIIFM – Decisions must be traced Manage –> organize, version, replay
- 21. WIIFM – Project stories How I became my own customer …
- 22. WIIFM – the outcome Externalize Explicit Manage
- 23. WIIFM – the benefits
- 24. OK, ENOUGH GENERALITIES NOW ….
- 25. Rule – if then IF THEN ELSE
- 26. Rule – Drools examples
- 27. Engine – Algo RETE – Side Effects – Declarative Facts Rules if then if then if then R1 R2 R3 R1 R2 R3 Engine Agenda Working Memory
- 30. Engine – RETE examples
- 31. BRMS – Integration Optimisation – Recognition – Decision Business Rules SystemBRMS Rule GUIRules Repository Software System GUI component Model component Persistency component Rules component Rules Engine Business User IT Architect Enter rules Extract rules Deploy rules
- 32. BRMS – Management Life Cycle – Versionning – Deployment-Integration Studio Integration Connection
- 33. BRMS – Drools examples
- 34. Drools – Other topics
- 35. CONCLUSION
- 36. Challenges • Identify decisions • Organize the Business knowledge • Manage the process – IT ? Business ? – WHO does WHAT ?
- 37. False issues • Performances • Short delivery cycles • Business Users as part of the team
- 38. Anti patterns • Nail syndrome • Short life cycle ? – No Process ! • Natural langage ? – That’s not IT , let’s forget the process
- 39. The Market • IBM (Ilog) • Red Hat • Progress (Corticon) • FICO (Blaze) • Oracle (Haley)