Smart Grid (intelligence in the network) with customer insight In the commodity trade process, every part has commitments and contributions. In order to avoid waste and contribute to the planet’ sustainability we need to raise awareness on the importance of the economy of limited resources. The reduction of financial costs without reducing comfort is an individual challenge that should be encouraged. Energy, water and gas companies, are expected to participate and interact with their customers to actively develop this new way of acting.

1. Carlos Alberto FRÓES Lima, D.Sc.
froes@knbs.com.br

2. 
To evaluate the new energy industry, based on intelligent operation of
its network, the knowledge of your active installed, new conditions of
operation, the quality of delivered power and extended relationship with
consumers

Regulatory and legislative conditions to enable the evolution of
energy supply, energy efficiency and maintain the expected
development of the country

New space to be occupied by residential consumers, the need for
expansion of financial returns, personnel and energy companies. The
consumer should have relevance in the process, may be (or should be)
called to participate and cooperate in space efficiency, network
usage, energy supplier and as a purchaser of services and other
aggregate products

3. Smart grid on generation
Smart grid on transmission
Smart grid on distribution
Smart grid on cliente
Smart grid on operation
Smart grid in energy efficiency
Smart grid into new services and businesses
Smart grid on control
Smart grid on interoperability
Smart grid in reliability
Smart grid in billing and charging
Smart grid in business and industry energy
Smart grid on measurement
Smart grid in sensing
Smart grid in regulation and legislation...

4. Flow bidirectional communication and power!

5. Smart generation
Smart transmission
Smart distribution
Smart client
Smart operation
Smart energy efficiency
Smart new services and businesses
Smart control
Smart interoperability
Smart confiability
Smart billing and charging
Smart business and industry energy
Smart measurement
Smart sensing
Smart legislation and regulation ...
Caution in translation for "grid" and "network" to realizing that the tips
(customers, operation, generation, etc..) Are also part of the process!

6. Free choice of generating
Offering green energy
Energy services, gas and products
Property meter
Company data communication
DECC - Department of Energy & Climate Change

7. • Provide a user-centered approach and allow new services to be
offered on the market
• Establish innovation as an economical way for the renewal of
electricity networks
• Maintaining security of supply, ensure integration and
interoperability
• Provide access to a liberalized market and stimulate competition
• Allow the use of distributed generation and renewable energy
sources
• Ensure the best use of centralized generation
• Adequately consider the impact of environmental constraints
• Allow the participation of the demand side
• Inform regulatory and policy aspects
• Consider the social aspects
SmartGrids ETP - European Technology Platform for
Electricity Networks of the Future

8. Make profitable investments in smart grid
Unlocking the potential of innovation in the
electricity sector
Larger consumer power for decision-making
information
Network security and customer
generate jobs
NIST – National Institute of Standards and Technology

9. Geographical and cultural constraints
Energy intensive
Energy Efficiency Program
Program conscious use of energy
Smart grid as control
METI (Ministry of Economy, Trade, and Industry)

10. PDE
PNE
PNEf
ANEEL (P&D&I, EE, Agenda)
ANATEL
PROCEL
Energy Efficiency
Metrology...

11. Priority for implementation of smart grids and the ratio of external dependence (adapted from (SDD, 2010))

16. Communication strategies
Continuity actions
Relationship Intelligence
Reliability
security
Privacy
Sense of worth

17. Strategies for ROI
New services and products
Customer participatory and applicant
Regulation and legislation
Energy Efficiency
Concerns: Public policy x polical x
x social x enterprise

18. Thank you!