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Engage For Success

Sheffield
WELCOME



Introduction & Welcome
Engage for Success
The Practitioner Group
The Four Enablers of Engagement
Our Engagement Challenges
How to get involved
Q&A


@engage4success
#e4SSheffield


11/02/13                          ENGAGE FOR SUCCESS 2012   2
GET ENGAGED!


Video




11/02/13       PRESENTATION TITLE IN FOOTER   3
THE BIGGER PICTURE
The context for WHY Employee Engagement is critical:
The 20th Century model was “Business as Usual”.
MAKE EFFICIENT – aligned but not engaged, central
direction, command and control.




11/02/13                                               ENGAGE FOR SUCCESS   4
MOVEMENT STRUCTURE




11/02/13             PRESENTATION TITLE IN FOOTER   5
ENGAGE FOR SUCCESS PROJECT & COMMUNITY GROUPS




11/02/13                            ENGAGE FOR SUCCESS   6
WHAT’S HAPPENING RIGHT
NOW?




11/02/13                 PRESENTATION TITLE IN FOOTER   8
11/02/13   PRESENTATION TITLE IN FOOTER   9
11/02/13   PRESENTATION TITLE IN FOOTER   10
THE ONLINE OFFERING
THE PRACTITIONER GROUP

 Why we’re here
    Share and help each other with engagement challenges
    Learn about the task force areas of focus and contribute
    Get connected – grow & accelerate our practitioner movement



Cathy Brown – Community Manager   Core Practitioner Team

                                  Sharon Darwent, BT
                                  Stella Power, Cabinet Office
                                  David Littlechild – Lloyds Banking Group
                                  Mark Gregory – BAE Systems
                                  Raffaela Goodby – Birmingham Council
                                  Richard Hortop – Serco
PRACTITIONER EVENTS
Practitioner Events
11 have been held, – just over 250 people
have been able to attend an event in the last 12 months


New Events Planned:
                                                                              Highlands/Islan
                                                                                    ds
  Where               When
  Stirling            November
                                                           Stirlin               Falkirk
  Glasgow             January                                g
                                                                                Edinbur
  Belfast             January                          Glasgo                     gh
                                                          w                          Sunderlan
  North Wales         December                       Belfast                            d
                                                                                      Leeds
  Preston             November                                   Prest
  Highlands/Islands   Spring 2013                                 on                     Mancheste
                                                                                              r
  Portsmouth          November                                                           Sheffield
                                                          North Wales
  Sheffield           December                                                             Birmingha
                                                                                               m
  Brighton            Spring 2012                          Cardiff                            Ken
                                                                                               t
             Second Events Planned                    Cornwall
              First Events Planned                                                           London
                                                                                        Portsmouth
                                                                        Bristol/Exete
                                                                              r
THE FOUR ENABLERS OF
ENGAGEMENT




11/02/13               PRESENTATION TITLE IN FOOTER   14
THE 4 ENABLERS VIDEO
THE FOUR ENABLERS OF ENGAGEMENT




11/02/13                          ENGAGE FOR SUCCESS 2012   16
ENGAGEMENT
CHALLENGES




11/02/13     PRESENTATION TITLE IN FOOTER   17
Your Company’s Engagement Journey, where are
                       you?
                                                             HIGH ENGAGEMENT
      TRANSACTIONAL                                                                                                                 TRANSFORMATIONAL
        ENGAGEMENT                                                                                                                     ENGAGEMENT
 • Estimated by the CIPD to be                                                                                                   • Estimated by the CIPD to be
   about 75% of organisations                                                                                                      about 25% of organisations
   currently running Employee                                                                                                      currently running Employee
   Engagement programmes.                                                                                                          Engagement programmes.
 • Engagement is associated                                                                                                      • There is a focus on
TRANSACTIONAL
   with the survey and its                                                                                                         sustaining and growing
   follow-up action plans. In                                                                                                      engagement that is integral
   more capable organisations,
  ENGAGEMENT
   these are well integrated
                                                                                                                                   to the organisation’s culture.
   with their business planning
   cycle and performance                                                                                                         • While the survey is a key
   management tools, and with                                                                                                      measurement tool, it is not
   high level sponsorship from                                                                                                     at the core of the
   the top.                                                                                                                        engagement programme,
                                                                                                                                   and more will be made of
 • Communications around
                                                                                                                                   techniques in the workplace
   engagement will relate                                                                                                          to instil a culture of
   primarily to survey results or                                                                                                  engagement permanently.
   action plans.

                                                             LOW ENGAGEMENT

  Source: Towers Watson - adapted from MacLeod D & Clarke N (2009) Engaging for Success: A Report to Government. Dept for Business, Innovation and Skills.
REFRESHEMENTS
OUR ENGAGEMENT CHALLENGES


         What are our engagement challenges?



  Where are we?                What’s your           Bringing it together
                               challenge?
  Transactional to                                   What’s common?
  transformational               1 minute            What’s surprising?
                               Don’t speak             Key themes
  High engagement              Get feedback
 to low engagement                5 mins
                                 Move on



                Copyright @Engage For Success 2012
NEXT STEPS




11/02/13     PRESENTATION TITLE IN FOOTER   21
MENTORING/BUDDYING/OPEN DAYS



                                                                                 Open Days
           Buddying
                                              Mentoring
                                                                             Organisations
       Small, informal
                                             Structured                   opening their doors
      support groups,
                                        friendships on a one               to non-competing
    meeting on a regular
                                         to one basis to gain               organisations to
      basis to provide
                                            expertise and                 come and see how
     support, challenge
                                              support                     they work, sharing
       and inspiration
                                                                             their methods

Pilots are already running
We are learning the pitfalls and the best ways to do these
Buddying groups in Cardiff underway and Lloyds, BT and Serco up for Open Days


We need more!
                                                                 COPYRIGHT @ENGAGE FOR SUCCESS 2012
WHAT CAN YOU OFFER?



        Buddying                   Mentoring                           Open Days

   Small, informal support                                     Organisations opening their
                               Structured friendships
    groups, meeting on a                                         doors to non-competing
                              on a one to one basis to
   regular basis to provide                                    organisations to come and
                                 gain expertise and
   support, challenge and                                      see how they work, sharing
                                      support
          inspiration                                                their methods

Let’s get talking…


What you are looking for, what you have to offer


Set up a date! Or two!


                                                         COPYRIGHT @ENGAGE FOR SUCCESS 2012
WAYS TO GET ‘SOCIALLY’ INVOLVED



•        Events coverage
     •     Go live events
     •     Community events, master classes, webinars etc
•        Community activity
     •     Role model online activity on LinkedIn, Facebook, Twitter,
     •     Activate topic groups on E4S web
     •     Encourage others to get involved too
•        Content sharing
     •     Articles for Voice - our online magazine
     •     Buddy up with a project group to help ‘socialise’ the work
           • Blogging, tweeting, article writing, topic groups etc

•        Insert your ideas here… 


11/02/13
HOW CAN I JOIN IN LOCALLY?


SINEAD O’NEILL: Sinead.O’Neill@ukces.org.uk
Mobile: 07920 594748
HAZEL PITCHER: hazelpitcher@hotmail.com
Mobile: 07967 094238


           WE’D LOVE TO HEAR FROM YOU
EVALUATION




     WHAT DID YOU ENJOY ABOUT THE EVENT?
             WHAT WILL YOU TAKE AWAY?
ENGAGE FOR SUCCESS




11/02/13             ENGAGE FOR SUCCESS 2012   27

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Sheffield engage for success slides

  • 2. WELCOME Introduction & Welcome Engage for Success The Practitioner Group The Four Enablers of Engagement Our Engagement Challenges How to get involved Q&A @engage4success #e4SSheffield 11/02/13 ENGAGE FOR SUCCESS 2012 2
  • 3. GET ENGAGED! Video 11/02/13 PRESENTATION TITLE IN FOOTER 3
  • 4. THE BIGGER PICTURE The context for WHY Employee Engagement is critical: The 20th Century model was “Business as Usual”. MAKE EFFICIENT – aligned but not engaged, central direction, command and control. 11/02/13 ENGAGE FOR SUCCESS 4
  • 5. MOVEMENT STRUCTURE 11/02/13 PRESENTATION TITLE IN FOOTER 5
  • 6. ENGAGE FOR SUCCESS PROJECT & COMMUNITY GROUPS 11/02/13 ENGAGE FOR SUCCESS 6
  • 7.
  • 8. WHAT’S HAPPENING RIGHT NOW? 11/02/13 PRESENTATION TITLE IN FOOTER 8
  • 9. 11/02/13 PRESENTATION TITLE IN FOOTER 9
  • 10. 11/02/13 PRESENTATION TITLE IN FOOTER 10
  • 12. THE PRACTITIONER GROUP Why we’re here Share and help each other with engagement challenges Learn about the task force areas of focus and contribute Get connected – grow & accelerate our practitioner movement Cathy Brown – Community Manager Core Practitioner Team Sharon Darwent, BT Stella Power, Cabinet Office David Littlechild – Lloyds Banking Group Mark Gregory – BAE Systems Raffaela Goodby – Birmingham Council Richard Hortop – Serco
  • 13. PRACTITIONER EVENTS Practitioner Events 11 have been held, – just over 250 people have been able to attend an event in the last 12 months New Events Planned: Highlands/Islan ds Where When Stirling November Stirlin Falkirk Glasgow January g Edinbur Belfast January Glasgo gh w Sunderlan North Wales December Belfast d Leeds Preston November Prest Highlands/Islands Spring 2013 on Mancheste r Portsmouth November Sheffield North Wales Sheffield December Birmingha m Brighton Spring 2012 Cardiff Ken t Second Events Planned Cornwall First Events Planned London Portsmouth Bristol/Exete r
  • 14. THE FOUR ENABLERS OF ENGAGEMENT 11/02/13 PRESENTATION TITLE IN FOOTER 14
  • 15. THE 4 ENABLERS VIDEO
  • 16. THE FOUR ENABLERS OF ENGAGEMENT 11/02/13 ENGAGE FOR SUCCESS 2012 16
  • 17. ENGAGEMENT CHALLENGES 11/02/13 PRESENTATION TITLE IN FOOTER 17
  • 18. Your Company’s Engagement Journey, where are you? HIGH ENGAGEMENT TRANSACTIONAL TRANSFORMATIONAL ENGAGEMENT ENGAGEMENT • Estimated by the CIPD to be • Estimated by the CIPD to be about 75% of organisations about 25% of organisations currently running Employee currently running Employee Engagement programmes. Engagement programmes. • Engagement is associated • There is a focus on TRANSACTIONAL with the survey and its sustaining and growing follow-up action plans. In engagement that is integral more capable organisations, ENGAGEMENT these are well integrated to the organisation’s culture. with their business planning cycle and performance • While the survey is a key management tools, and with measurement tool, it is not high level sponsorship from at the core of the the top. engagement programme, and more will be made of • Communications around techniques in the workplace engagement will relate to instil a culture of primarily to survey results or engagement permanently. action plans. LOW ENGAGEMENT Source: Towers Watson - adapted from MacLeod D & Clarke N (2009) Engaging for Success: A Report to Government. Dept for Business, Innovation and Skills.
  • 20. OUR ENGAGEMENT CHALLENGES What are our engagement challenges? Where are we? What’s your Bringing it together challenge? Transactional to What’s common? transformational 1 minute What’s surprising? Don’t speak Key themes High engagement Get feedback to low engagement 5 mins Move on Copyright @Engage For Success 2012
  • 21. NEXT STEPS 11/02/13 PRESENTATION TITLE IN FOOTER 21
  • 22. MENTORING/BUDDYING/OPEN DAYS Open Days Buddying Mentoring Organisations Small, informal Structured opening their doors support groups, friendships on a one to non-competing meeting on a regular to one basis to gain organisations to basis to provide expertise and come and see how support, challenge support they work, sharing and inspiration their methods Pilots are already running We are learning the pitfalls and the best ways to do these Buddying groups in Cardiff underway and Lloyds, BT and Serco up for Open Days We need more! COPYRIGHT @ENGAGE FOR SUCCESS 2012
  • 23. WHAT CAN YOU OFFER? Buddying Mentoring Open Days Small, informal support Organisations opening their Structured friendships groups, meeting on a doors to non-competing on a one to one basis to regular basis to provide organisations to come and gain expertise and support, challenge and see how they work, sharing support inspiration their methods Let’s get talking… What you are looking for, what you have to offer Set up a date! Or two! COPYRIGHT @ENGAGE FOR SUCCESS 2012
  • 24. WAYS TO GET ‘SOCIALLY’ INVOLVED • Events coverage • Go live events • Community events, master classes, webinars etc • Community activity • Role model online activity on LinkedIn, Facebook, Twitter, • Activate topic groups on E4S web • Encourage others to get involved too • Content sharing • Articles for Voice - our online magazine • Buddy up with a project group to help ‘socialise’ the work • Blogging, tweeting, article writing, topic groups etc • Insert your ideas here…  11/02/13
  • 25. HOW CAN I JOIN IN LOCALLY? SINEAD O’NEILL: Sinead.O’Neill@ukces.org.uk Mobile: 07920 594748 HAZEL PITCHER: hazelpitcher@hotmail.com Mobile: 07967 094238 WE’D LOVE TO HEAR FROM YOU
  • 26. EVALUATION WHAT DID YOU ENJOY ABOUT THE EVENT? WHAT WILL YOU TAKE AWAY?
  • 27. ENGAGE FOR SUCCESS 11/02/13 ENGAGE FOR SUCCESS 2012 27

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