Ben Betts, Managing Director of HT2 Ltd, discussed the use of social in the induction process at our recent event 'LearningNow: Induction strategies that work'.

1. Rethinking induction
design
Ben Betts, HT2 Ltd
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2. Social context is thought to have a large
effect on a learning experience,
especially in adults.
Social Learning Theory, Social
Constructivism, Communities of Practice,
Connectivism, Self-Determination Theory
and many more...
Why be more ‘social’?
“The principle that development of experience
comes about through interaction means that
education is essentially a social process.”
- John Dewey (1938)
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The collaborative learning cycle
Explicit
Tacit
Individual Community
Triggering/exploring
Integrating/resourcing
Contribution Curation
Connections Culture
Codify ideas, create,
publish and explore
Negotiate best
practices, remix and
integrate
Trigger experiences,
make connections,
build understanding
Resolve shared
practices, language
and competencies
#LNinduction

4. If content is just the start of a learning
journey, then perhaps we should
focus less on courses, more on
resources…
We need to create an environment
that is inherently social – one where
social is not an option.
So what?
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5. Onboarding learning journey for
Barclays Internal Audit – 25 weeks
Initial ‘social’ community, followed by
face to face, then a further
community linked to other
opportunities including highly
specialised resources and career
planning tools.
Let’s look at an example of the
community tool in action…
Case study Welcome to BIA (10
weeks)
Foundation Academy (1
week)
My Learning Journey (14
weeks)
Specialised resources Career planning
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12. Average user contributes 29 times
over 10 week initial experience
Bi-weekly ‘curation’ reports
highlight what’s working well, what
isn’t and what could be done
differently
Significant cost savings
(circa £2000 pp)
Took just two weeks to develop and
deploy
100% satisfaction rating amongst
surveyed users
Learner experience
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13. Thank you
Ben Betts, HT2 Ltd
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