The document summarizes the Master of Science in Knowledge Management programme offered by the Department of Industrial and Systems Engineering at The Hong Kong Polytechnic University. The programme can be completed full-time in 1 year or part-time in 2 years, up to a maximum of 4 years. It includes compulsory, core, and elective subjects delivered through a blended approach of in-person and online learning. Graduates will be prepared for roles like Chief Knowledge Officer or Knowledge Manager in organizations around the world. Feedback from past participants and graduates highlights the value and flexibility of the programme.

1. DEPARTMENT OF INDUSTRIAL AND SYSTEMS ENGINEERING
Master of Science in
Programme Code: Full-Time (45093-FTM)
Part-Time (45093-PTM)
The New Power Driving Corporate’s Future Growth

2. Excel with Knowledge, Networking and Innovation
A World Class Knowledge Management Programme
A highly flexible programme suitable for both full time and part time study.
All subjects are delivered via varying combinations of in-person classes,
group projects, personal learning environment and online activities.
Introduction
Knowledge Management (KM) is a trans-disciplinary area that encapsulates processes and
techniques for the creation, collection, classification, distribution, evaluation and re-use of
institutional and personal knowledge. KM can help to widely share experiences, minimize
re-inventing the wheel, promote trust, and facilitate learning environment in organisations. Many
enterprises, local and international, have leveraged successfully on KM to enhance their
competitiveness and innovations in the new economy. This is achieved by, among other things,
minimizing “re-inventing the wheel”, maximizing reuse, enhancing the flow of knowledge,
harnessing and sharing of critical knowledge, and providing a learning environment for knowledge
workers. There is a critical shortage of KM professionals worldwide. With its blended mode of
delivery, this MSc programme is the first of its kind designed to meet this need and beyond in the
Asia Pacific region.
The curriculum is co-developed by an international team of leading experts and scholars in KM.
Delivery of the programme is via a balanced mix of in-person seminars and workshops, online
tutorials, and web-based study with enhanced pedagogy.
Characteristics
The programme is designed to suit professionals from various disciplines (management, IT,
engineering, social work, library science, legal, education, health care, etc.) to acquire and develop
expertise in the rapidly growing area of KM. Graduates of the programme, with appropriate
working experience, are expected to fulfill the roles of Chief Knowledge Officer, Chief Learning
Officer, Knowledge and Learning Director, Innovation Manager, Knowledge Manager, and
consultants in various capacities; they carry out, among others, knowledge audits and implement
knowledge management programmes in companies and organisations.
Curriculum & mode
Designed to offer participants with the maximum flexibility, participants can select one of the
following two modes to complete their studies with a total of 30 credits:
TEN taught subjects -
including FIVE Compulsory, at least THREE Core, and at most TWO Elective subjects.
SEVEN taught subjects -
including FIVE Compulsory, at least ONE Core, and at most ONE Elective subject,
plus a DISSERTATION

3. Subject List
Compulsory Subjects
ISE542 Managing Knowledge
ISE543 Methods and Tools for Knowledge Management Systems
ISE5600 Organisational Learning: Methods and Practices
ISE5601 Managing and Measuring Intellectual Capital
ISE5604 Strategic Issues and Case Studies in Knowledge Management
Core Subjects
ISE549 Management of Innovation and Technology
ISE5603 Enterprise Knowledge Portal
ISE5605 Knowledge Communities
ISE5606 Business Intelligence and Data Mining
ISE5607 E-Learning Technologies and Practices
Elective Subjects
ISE5024 Knowledge Based Service Innovation
ISE5015 Organisational, Motivational and Intercultural Aspects of KM
ISE5007 Organisational Culture & Change Management
A wide range of electives in many chosen fields of study is also available
Some subjects have been included in the list of reimbursable courses
under the Government Continuing Education Fund (CEF).
Library seminars are regularly conducted to help students to best
leverage the available resources in support of their learning.
Some Key Information
Admission A bachelor’s degree or a professional qualification, or equivalent, is required.
Consideration will be given to candidates with appropriate working experience.
Subject Delivery of compulsory and core subjects is via a combination of in-person workshops,
Delivery online tutorials, and web-based content. The in-person workshops will be conducted in
weekdays evening or weekends. Some subjects have open book examinations; some
operate with continuous assessments.
Normal and Full time (1 Year); Part time (2 years)
Maximum Maximum (4 Years)
Duration
Tuition Fees Local Students: HK$2,700 per credit. Each subject carries 3 credits.
Non-local Students: HK$3,670 per credit. Each subject carries 3 credits.
English Language For applicant whose first degree was not taught in English, TOEFL score 550 or above
Requirement (paper-based test); or TOEFL score 213 or above (computer-based test); or TOEFL score 80
or above (internet-based test); or IELTS 6 or above; or CET Band 6 is required.
Financial Non-means Tested Loan Scheme (Website: http://www.sfaa.gov.hk/eng/schemes/nls3.htm)
Assistance Continuing Education Fund (Website: http://www.sfaa.gov.hk/cef/)
Application Apply online at http://www.polyu.edu.hk/admission
Note: PolyU reserves the right to make variations to the schedules, subjects, contents, tuition fee, mode of delivery of the
programme and cancel the programme due to insufficient enrolment or other unforeseen circumstances.

4. Feedback from Participants and Graduates
“This course marked the “This program provides a
start of my KM journey, and structured, high quality yet flexible
will continue to be part of program which has opened my eyes
my life, for sure.” and completely exceeded my
expectations.”
KF Cheng Jenny Pang
Director Human Resources Director
Intellilife Williams Lea
“This course has provided “This course has helped to
me the opportunity to broaden my perspective on how
listen to and learn from the overall economy can benefit
some of the pioneers of from the use and the sharing
Knowledge Management. ” of knowledge.”
Cateen Quayle Ricky Lo
Knowledge Manager Sales Director
Hunter Water, Australia EMC Hong Kong
“This course has brought “I have really walked through a
me wonderful and fruitful studying journey in this
unforgettable learning programme.”
experience.”
Justin Tse Gloria So
Quality Management Manager Correctional Services Officer
Red Cross HKSARG
“The Programme is a “This amazing program has
multi-disciplinary one and enabled me to reflect in different
keep updated with latest angles, e.g. the attitude to get along
world view and industrial with others, and at the end towards
case studies.” various modes of learning in life.”
Maggie To Donna Tse
IT Development Manager, Assistant to Chairman
Cathay Pacific Airways Ltd. Semiconductor Manufacturer
Enquiries
Application and Admission Information on academic matters Information on general enquiries
Academic Secretariat Programme Leader – Prof. Eric Tsui Miss Vivien Shek
Email: asadmpg@polyu.edu.hk Tel: (852) 2766 6609 Tel: (852) 3400 3156
Website: Fax: (852) 2334 2441 Fax: (852) 2334 2441
http://www.polyu.edu.hk/admission Email: eric.tsui@polyu.edu.hk Email: vivien.shek@polyu.edu.hk
Tel: (852) 2333 0600 (24 hour hotline)
Fax: (852) 2334 6671
For more details about our programme and replay of Information Seminar,
please visit our website at http://www.ise.polyu.edu.hk/km/