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What	
  is	
  agile	
  
	
  
marke.ng?	
  
	
  
A	
  high-­‐communica-on,	
  low-­‐documenta-on,	
  rapid	
  
itera-on	
  process	
  .	
  
It	
  is	
  designed	
  to	
  provide	
  more	
  frequent,	
  more	
  
relevant,	
  and	
  highly	
  measureable,	
  marke-ng	
  
programs.	
  And	
  the	
  Goals	
  Are…	
  
agile	
  |	
  tradi.onal	
  
Validated	
  learning	
  |	
  opinions	
  &	
  conven-ons	
  
Customer	
  focused	
  collabora.on	
  |	
  silos	
  &	
  hierarchy	
  
Adap.ve	
  &	
  itera.ve	
  |	
  big	
  bang	
  campaigns	
  
Customer	
  discovery	
  |	
  sta-c	
  predic-on	
  
Flexible	
  |	
  rigid	
  planning	
  
Responding	
  to	
  change	
  |	
  following	
  a	
  plan	
  
Many	
  small	
  experiments	
  |	
  a	
  few	
  large	
  bets	
  
	
  
agile	
  |	
  tradi.onal	
  
Validated	
  learning	
  |	
  opinions	
  &	
  conven-ons	
  




Customer	
  discovery	
  |	
  sta-c	
  predic-on	
  




	
  
agile	
  |	
  tradi.onal	
  


Flexible	
  |	
  rigid	
  planning	
  
Responding	
  to	
  change	
  |	
  following	
  a	
  plan	
  


	
  
agile	
  |	
  tradi.onal	
  
Adap.ve	
  &	
  itera.ve	
  |	
  big	
  bang	
  campaigns	
  




Many	
  small	
  experiments	
  |	
  a	
  few	
  large	
  bets	
  
	
  
 
	
  
“We	
  use	
  Facebook	
  as	
  a	
  research	
  plaForm…we	
  just	
  
put	
  stuff	
  out	
  there	
  and	
  learn	
  from	
  the	
  response”	
  
	
  
Lesya	
  Lysyj	
  -­‐	
  Heineken	
  CMO	
  	
  
	
  	
  
	
  
	
  
	
  

    "A	
  really	
  interes-ng	
  conversa-on	
  starts	
  a	
  campaign.	
  
      We're	
  moving	
  from	
  a	
  -me	
  where	
  campaigns	
  were	
  
   planned	
  to	
  a	
  -me	
  where	
  we	
  adjust	
  for	
  the	
  moment.”	
  
                                                                                                   	
  
                                                            Dick	
  Costolo	
  -­‐	
  TwiSer	
  CEO	
  	
  
agile	
  |	
  tradi.onal	
  
Customer	
  focused	
  collabora.on	
  |	
  silos	
  &	
  hierarchy	
  




	
  
 
	
  
	
  
	
  
	
  
“Successful	
  adap-ve	
  organiza-ons	
  have	
  social	
  media,	
  
on	
  average,	
  embedded	
  and	
  opera-ng	
  across	
  17	
  
different	
  departments.	
  ”	
  
	
  
Al-meter	
  Group	
  Report	
  (Sept	
  2012	
  –	
  US)	
  	
  	
  
	
  
	
  
	
  
 
“It’s	
  not	
  the	
  strongest	
  of	
  the	
  species	
  
that	
  survive,	
  nor	
  the	
  most	
  intelligent,	
  
but	
  the	
  one	
  most	
  responsive	
  to	
  
change”	
  
                                      Charles Darwin
Thank	
  you!	
  

                             Eric	
  Sangerma	
  




esangerma@webagecorp.com	
  
www.ericsangerma.com	
  
www.twiSer.com/ericsangerma	
  
resources	
  
	
  
	
  
	
  
Agile	
  Marke.ng	
  Blog	
  
hSp://www.agilemarke-ng.net/	
  Jim	
  Ewel’s	
  blog	
  
	
  
ScoE	
  Brinker’s	
  Blog:	
  hSp://www.chiefmartec.com/	
  
	
  
HubSpot’s	
  Agile	
  Marke.ng	
  Presenta.on	
  
hSp://www.slideshare.net/HubSpot/agile-­‐for-­‐marke-ng-­‐final	
  	
  	
  
	
  
hEp://sociable.co/social-­‐media/heres-­‐what-­‐not-­‐to-­‐do-­‐four-­‐great-­‐examples-­‐of-­‐social-­‐media-­‐fails/	
  
	
  
Greg	
  Meyer’s	
  Posts	
  on	
  Agile	
  Marke.ng	
  
hSp://gregmeyer.wordpress.com/?s=agile+marke-ng	
  	
  
	
  
Awesome	
  SEOMoz	
  WBF:	
  hSp://www.seomoz.org/blog/agile-­‐marke-ng-­‐whiteboard-­‐friday	
  
	
  
Jon	
  Coleman	
  Deck	
  from	
  Moz	
  Con	
  :	
  
hSp://www.slideshare.net/jcolman/agile-­‐marke-ng-­‐4-­‐principles-­‐and-­‐13-­‐hacks-­‐seomoz-­‐mozcon-­‐2012	
  
	
  
Some	
  of	
  the	
  slides	
  -tles/ideas	
  were	
  borrowed	
  from	
  the	
  following	
  post	
  from	
  Meghan	
  Keaney	
  Anderson:	
  	
  
hSp://blog.hubspot.com/blog/tabid/6307/bid/31908/The-­‐Tac-cs-­‐You-­‐Need-­‐to-­‐Capitalize-­‐on-­‐the-­‐Fast-­‐Pace-­‐of-­‐
Social-­‐Media.aspx	
  
	
  
	
  
	
  

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Social Media the Agile Way

  • 1.
  • 2.   What  is  agile     marke.ng?     A  high-­‐communica-on,  low-­‐documenta-on,  rapid   itera-on  process  .   It  is  designed  to  provide  more  frequent,  more   relevant,  and  highly  measureable,  marke-ng   programs.  And  the  Goals  Are…  
  • 3.
  • 4. agile  |  tradi.onal   Validated  learning  |  opinions  &  conven-ons   Customer  focused  collabora.on  |  silos  &  hierarchy   Adap.ve  &  itera.ve  |  big  bang  campaigns   Customer  discovery  |  sta-c  predic-on   Flexible  |  rigid  planning   Responding  to  change  |  following  a  plan   Many  small  experiments  |  a  few  large  bets    
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. agile  |  tradi.onal   Validated  learning  |  opinions  &  conven-ons   Customer  discovery  |  sta-c  predic-on    
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. agile  |  tradi.onal   Flexible  |  rigid  planning   Responding  to  change  |  following  a  plan    
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32. agile  |  tradi.onal   Adap.ve  &  itera.ve  |  big  bang  campaigns   Many  small  experiments  |  a  few  large  bets    
  • 33.     “We  use  Facebook  as  a  research  plaForm…we  just   put  stuff  out  there  and  learn  from  the  response”     Lesya  Lysyj  -­‐  Heineken  CMO               "A  really  interes-ng  conversa-on  starts  a  campaign.   We're  moving  from  a  -me  where  campaigns  were   planned  to  a  -me  where  we  adjust  for  the  moment.”     Dick  Costolo  -­‐  TwiSer  CEO    
  • 34.
  • 35.
  • 36. agile  |  tradi.onal   Customer  focused  collabora.on  |  silos  &  hierarchy    
  • 37.           “Successful  adap-ve  organiza-ons  have  social  media,   on  average,  embedded  and  opera-ng  across  17   different  departments.  ”     Al-meter  Group  Report  (Sept  2012  –  US)            
  • 38.
  • 39.
  • 40.   “It’s  not  the  strongest  of  the  species   that  survive,  nor  the  most  intelligent,   but  the  one  most  responsive  to   change”   Charles Darwin
  • 41. Thank  you!   Eric  Sangerma   esangerma@webagecorp.com   www.ericsangerma.com   www.twiSer.com/ericsangerma  
  • 42. resources         Agile  Marke.ng  Blog   hSp://www.agilemarke-ng.net/  Jim  Ewel’s  blog     ScoE  Brinker’s  Blog:  hSp://www.chiefmartec.com/     HubSpot’s  Agile  Marke.ng  Presenta.on   hSp://www.slideshare.net/HubSpot/agile-­‐for-­‐marke-ng-­‐final         hEp://sociable.co/social-­‐media/heres-­‐what-­‐not-­‐to-­‐do-­‐four-­‐great-­‐examples-­‐of-­‐social-­‐media-­‐fails/     Greg  Meyer’s  Posts  on  Agile  Marke.ng   hSp://gregmeyer.wordpress.com/?s=agile+marke-ng       Awesome  SEOMoz  WBF:  hSp://www.seomoz.org/blog/agile-­‐marke-ng-­‐whiteboard-­‐friday     Jon  Coleman  Deck  from  Moz  Con  :   hSp://www.slideshare.net/jcolman/agile-­‐marke-ng-­‐4-­‐principles-­‐and-­‐13-­‐hacks-­‐seomoz-­‐mozcon-­‐2012     Some  of  the  slides  -tles/ideas  were  borrowed  from  the  following  post  from  Meghan  Keaney  Anderson:     hSp://blog.hubspot.com/blog/tabid/6307/bid/31908/The-­‐Tac-cs-­‐You-­‐Need-­‐to-­‐Capitalize-­‐on-­‐the-­‐Fast-­‐Pace-­‐of-­‐ Social-­‐Media.aspx