Presented to my students on 17 February 2014.

1. Inleiding HCI
KU Leuven, B, 17 February 2014
!
Erik Duval
http://erikduval.wordpress.com
@ErikDuval
1

2. 2
http://www.slideshare.net/erik.duval

3. intro...

5. There is a conflict of interest in the world of
software development because the people
who build it are also the people who design it.
If carpenters designed houses, they would
certainly be easier or more interesting to build,
but not necessarily better to live in. The
architect, besides being trained in the art of
what works and what doesn't, is an advocate
for the client, for the user.
!
Alan Cooper. About Face, 1995
(http://www.cooper.com/)

8. Niet zo eenvoudig...

9. http://erikduval.wordpress.com/2008/09/10/laptop-fun/

10. Niet onbelangrijk…
•http://www.boston.com/campaign2000/vote/florida_voters.htm
http://www.ntk.net/nielsen2004/

11. voorbeelden uit jouw leven...
•
...

12. chi...

13. “a discipline concerned with the
design
evaluation and
implementation
of interactive computing systems
for human use and with the study
of major phenomena surrounding
them.
ACM

15. organisational
social
task
CHI
technology
user

17. Usability
The effectiveness, efficiency, and satisfaction
with which specified users achieve specified
goals in particular environments
!
This does not mean you have to create a “dry” design or something that is only good for novices – it
all depends on your goals

18. http://chi2011.org/

19. •ACM SIGCHI
•meer dan 6000 leden
•jaarlijkse conferentie
•tijdschriften
• ACM interactions
• ACM Transactions Computer-Human Interaction
• International Journal of Human-Computer Studies
•HCI bibliography

21. vuistregels

22. hoe weet je dat een UI “goed” is?

23. The economist – oct. 2004
To be truly successful, a
complex technology
needs to “disappear”
The real test is always
the mom test
http://www.economist.com/displaystory.cfm?story_id=3307363

24. You are not the user!
!
(if you are the developer)

25. Four Myths
Only experts create good designs
Ä experts faster, simple and effective techniques anyone can apply
We can fix the user interface at the end
Ä good design is more than just user interface
Ä having right features, building those features right
Good design takes too long / costs too much
Ä simple and effective techniques can reduce total development time cost
(finds problems early on)
Good design is just cool graphics
Ä graphics part of bigger picture of what to communicate how

26. If the user does something
“wrong”, it is the fault of the
system designer!

27. “logical analysis is not a good way to
predict people's behavior (nor are focus
groups or surveys): observation is the key”
!
“I caution that the time frame for adoption
of new technologies is measured in
decades, not the months everyone would
prefer”
Donald A. Norman

28. background...

29. http://www.designinginteractions.com/

30. •
•
•
•
•
•
•
•
Ben Shneiderman, Designing the User
Interface. Strategies for Effective HumanComputer Interaction.
Jakob Nielsen, Designing Web Usability.
Jakob Nielsen Marie Tahir, Homepage
Usability.
Donald A. Norman, The Invisible Computer
Emotional Design.
Jef Raskin, The Humane Interface.
Peter Morville, Ambient Findability.
Jennu Preece, Yvonne Rogers, David
Benyon, Simon Holland Tom Carey,
Human-Computer Interaction.
Alan Dix, Janet Finlay, Gregory Abowd
Russell Beale, Human-Computer Interaction.

31. ?
@ErikDuval
http://erikduval.wordpress.com
31