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Qwest® Metro Optical Ethernet
for Manufacturing
Delivering Secure, Scalable Connectivity Across Metro Areas


                  As manufacturers become more reliant on technology to automate processes, im-
                  prove efficiency, and interconnect a head office with data centers and manufacturing
                  plants, one thing is clear – demand for secure, reliable, robust, high bandwidth con-
                  nectivity continues to rise. Qwest Metro Optical Ethernet, or QMOE™, is a flexible,
                  highly scalable solution that delivers switched, Ethernet connectivity to enable these
                  organizations in the manufacturing sector to extend their local area networks to
                  other metro sites for increased efficiency with traffic prioritization.

                  QMOE is backed by Qwest’s Spirit of Service®, which provides technical expertise,
                  responsive account management, and world-class services that exceed customers’
                  expectations for quality, value, and reliability.




    I N C O L L A B O R AT I O N W I T H
Table of Contents
 Introduction                                                                      1

 Competing in a Global Economy                                                     2

 What is Qwest® Metro Optical Ethernet?                                          3-4

 Supporting Advanced Technologies                                                5-6

 Rapidly Adapting to Change                                                        7

 Integrating Processes and Documentation                                           8

 Reducing Operating Costs                                                          9

 Alcatel-Lucent Ethernet Service Switch                                           10




Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
Introduction
     PLM, SPC, FMS, SCADA, WIP, and MES1 are all part of an alphabet soup of tech-
     nologies that have changed the way companies in the manufacturing sector do
     business. ISO 90012 compliance influences the sheer amount of data that manu-
     facturers must maintain to document processes. Yet a divide between enterprise
     systems and the factory floor still makes process improvement difficult.3 Secure,
     reliable high bandwidth connectivity between systems and across the company-
     wide network can help manufacturers bridge that gap to become more efficient,
     more competitive, and thus potentially more profitable.

     For example, CAD/CAM systems are a mature technology that has been prevalent
     in industry for more than a decade. Now, companies are sharing extremely large
     CAD drawing files in real time, within the company, and with partners and vendors,
     to make follow-the-sun engineering changes in a product line possible. The data
     collected by Manufacturing Execution Systems (MES), used to automate processes
     within a plant, can now be shared across the enterprise, along with the process
     applications, to enable a manufacturer to easily shift production of a product from
     one plant to another to optimize use of production capacity and personnel.

     Qwest® Metro Optical Ethernet, or QMOETM, offers a highly scalable, secure, and
     cost effective solution to meet the connectivity demands of the evolving manufac-
     turing sector, between multiple locations, across metro areas. QMOE has also been
     shown to deliver greater service flexibility – an institution can obtain precisely the
     amount of bandwidth required – over a network that allows customers to upgrade
     and increase capacity quickly.




1
 (PLM) Product Lifecycle Management; (SPC) Statistical Process Control; (FMS) Flexible Manufacturing System; (SCADA) Supervi-
sory Control and Data Acquisition; (WIP) Work in Progress; (MES) Manufacturing Execution System
2
 ISO 9000:2000 is the standard that provides a set of standardized requirements for a quality management system.
3
 “Identifying the Divide Between Plant-floor and the Enterprise”, Datamonitor, June 9, 2007

                                                                                                                           1

    Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
Competing in a Global Economy
 In a global economy, where manufacturing operations are outsourced or relocated
 to lower cost regions of the world while engineering talent it tapped into wherever
 it might reside, companies must control costs and maximize efficiency to success-
 fully compete. In this environment, IT managers in the manufacturing sector focus
 on four operational imperatives:

       Supporting Advanced Technologies
       Manufacturing companies are increasingly automating their systems and pro-
       cesses, collaborating online with their vendors, partners and customers, and
       implementing systems that enable them to easily transfer production from
       one plant to another.

       Rapidly Adapting to Change
       Implementing running changes in a product line, without shutting down
       production, can dramatically improve manufacturing efficiency and profitability.
       This requires close communication between design, purchasing, and the plant
       manager.

       Integrating Processes and Documentation
       Because of the multiple sources of data in a typical manufacturing process,
       process integration can be a challenge. Sharing consolidated data with ERP
       systems and the supply chain in a secure fashion adds to the difficulty.

       Reducing Operating Costs
       With ever increasing pressure to improve productivity and profitability, IT
       managers know that they must achieve the first three imperatives while
       reducing costs and improving resource utilization.




                                                                                                                       2

Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
Qwest® Metro Optical Ethernet
 Qwest Metro Optical Ethernet service, QMOETM, combines the simplicity and low
 cost of Ethernet with the speed and reliability of optical fiber to deliver flexible,
 highly scalable connectivity between headquarters offices and multiple plants across
 a metropolitan area. QMOE is available in point-to-point and multipoint service
 configurations, with bandwidth available in manageable increments from 10 Mbps
 to 1 Gbps. Traffic flows securely as Ethernet virtual circuits (EVCs) across a shared
 network infrastructure.

 QMOE seamlessly extends access to data and business applications across a metro
 area, all with the utmost in privacy and security. QMOE can connect a design center
 to a vendor and purchasing to the factory floor to implement a running change in a
 part or process without shutting down the production line. In addition to IP-centric
 applications, QMOE is ideal for converging voice, video, and Internet traffic to elimi-
 nate network overlays.




                                                                                                                       3

Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
Metro Optical Ethernet
Qwest®Metro Optical Ethernet
 Qwest offers a Quality of Service (QoS) feature with QMOETM that enables
 manufacturers to prioritize network traffic by type to help ensure availability and
 efficiently manage network resources. Priority 1, for example, might be reserved for
 real-time supply chain management systems that require low latency connections.
 Priority 2 might be used for sharing CAD drawings and other large files; Priority 3
 for regular business data; and Priority 4 for communications that only require best
 effort service. Many firms in the manufacturing sector also prefer QMOE because
 it enables them to control routing and traffic priority.

 Qwest can assist manufacturers with the design and deployment of customized
 network solutions through the Qwest® AdaptiveBuild® process, supported by
 Qwest technical experts in the Qwest National System Design Center. QMOE so-
 lutions are highly reliable and backed by a written Service Level Agreement (SLA)
 that defines performance objectives. The Qwest Network Operations Center
 (NOC) continually monitors the health of the network to support SLAs.




                   •   Securely connects multiple facilities across a metropolitan area

                   •   Point-to-point and multipoint service available
   QMOE Benefits
  QMOE Benefits




                   •   Supports adoption of advanced manufacturing technologies

                   •   Offers unparalleled scalability to precisely match bandwidth to requirements

                   •   Delivers high availability – up to 99.9% with the Quality of Service feature

                   •   Enables control over routing and traffic priority

                   •   Is more cost-effective solution overall than other service options

                   •   Is backed by the Qwest Spirit of Service®




                                                                                                                       4   4

Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
Network Requirements                                                      Qwest Solution
                                   ISO 9001 Compliance & Business Continuity/Disaster Recovery (BCDR)
                                   ISO 9001 compliance requires that process documentation be available on demand.
                                   Automated processes further complicate business continuity planning.
Supporting Advanced Technologies



                                    • Private, secure networking                                  QMOETM can include high capacity, redundant
                                    • Flexible capacity to accommodate large                      trunk connections enabling switching in the event
                                      planned and unplanned data transmissions                    of a detected failure. Connectivity between plants
                                    • High availability and survivability                         can be designed through the AdaptiveBuild pro-
                                                                                                  cess to meet specific requirements.


                                    Manufacturing Execution Systems (MES)
                                    Manufacturing companies are adopting technologies that allow them to adapt rapidly to change – for
                                    example, using MES solutions to move production and processes from one plant to another to bal-
                                    ance resources and demand.

                                    • Private, secure networking                                  QMOE supports most higher-layer applications
                                    • Network extensibility                                       and is often used as the preferred transport to
                                    • Network storage and retrieval                               connect data centers because of its large capacity.



                                    Product Lifecycle Management (PLM), CAD/CAM & Collaborative Design
                                    Manufacturers are increasingly collaborating with partners, transmitting large CAD drawings
                                    in real time.

                                    • Real time connections                                       QMOE supports collaborative design through
                                    • Capacity to transport large CAD/CAM files                   point-to-point EVCs capable of handling large
                                    • Scalable bandwidth                                          frame sizes.
                                    • Quality of Service




                                                                                                                                                          5

                                   Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
Network Requirements                                                      Qwest Solution

                                    MRP/ERP & Supply Chain Management (SCM)
                                    Adaptive manufacturing processes require tight integration with MRP and ERP systems, and the
Supporting Advanced Technologies


                                    extended supply chain to optimize inventories.

                                    • High network availability                                   The QoS features available with QMOETM enable
                                    • Network flexibility to accommodate traffic                  prioritization of traffic to update inventory sys-
                                      prioritization                                              tems in a cost-effective manner.
                                    • Quality of Service

                                    Radio Frequency Identification (RFID)
                                    Use of RFID technology continues to expand, from product identification tracking of complex
                                    shipments.

                                    • Scalability to handle exponential growth in                 QMOE is highly scalable in flexible increments to
                                      product and shipment tags                                   adjust to increases in bandwidth driven by RFID
                                    • High resiliency                                             technology. In addition, the service can aggre-
                                    • High network availability                                   gate traffic from many sites to a hub for further
                                                                                                  processing.


                                    Distance Training
                                    Use of video and other media for conferencing, online collaboration, training and professional
                                    development.

                                    • High capacity network                                       QMOE supports distance learning, video, data,
                                    • Quality of Service                                          and voice in an environment with low latency
                                                                                                  and jitter, necessary for sensitive applications.




                                                                                                                                                          6

                                   Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
Rapidly Adapting to Change
 Implementing running changes in a product line, without shutting down production,
 can dramatically improve manufacturing efficiency and profitability. This requires
 close communication between design, purchasing, and the plant manager. QMOETM
 keeps point-to-point and multipoint networks up, accessible, and operating at peak
 performance.

       High Availability
       The QMOE infrastructure utilizes carrier-grade network elements, with
       stringent reliability requirements, and resilient failure recovery mechanisms to
       optimize the service for minimal failover administration.

       Flexibility/Scalability
       QMOE can support point-to-point and multipoint connections with band-
       width profiles up to 1 Gbps. Unparalleled scalability, with bandwidth profiles
       available in 10 Mbps increments from 10 to 100 Mbps, and in 100 Mbps
       increments from 100 to 1 Gbps, (also at 150 Mbps, complementing traditional
       private line speeds) allow companies in the manufacturing sector to cost-
       effectively match QMOE to their requirements.

       Quality of Service
       Customer selected Quality of Service is an optional feature of the QMOE
       service, to enable IT professionals in the manufacturing sector to manage
       network resources more efficiently, avoiding over-provisioning, while ensuring
       the performance of critical applications.




                                                                                                                       7

Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
Integrating Processes and Documentation
 For optimal efficiency, multiple sources of data from the manufacturing process
 must be shared securely between plants and business systems in headquarters,
 between headquarters and supply chain partners, and with remote data centers to
 support business continuity and disaster recovery planning. QMOETM is provided
 across a carrier-class optical network with secure facilities governed by the strict
 network policies.

       Security
       Data travels over the QMOE infrastructure as native Ethernet, so many of
       the security methods used in the LAN can be extended across the metro
       area. Connections are made through Ethernet virtual circuits (EVCs) that
       partition traffic securely while maintaining connectivity across all devices.
       When complemented by stateful firewalls, intrusion detection systems, anti-
       virus solutions, and the like, security can be efficiently maintained across the
       network.

       Rapid Response Times
       Qwest assists manufacturers with the design and deployment of custom-
       ized network solutions, including business continuity and disaster recovery,
       through the Qwest AdaptiveBuild process. Whether it supports seamless
       integration of design and trading partners or helps ensure the survivability of
       mission-critical applications, QMOE is always backed by responsive account
       management and service delivery personnel, committed to the Qwest Spirit
       of Service®.




                                                                                                                       8

Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
Reducing Operating Costs
 Succeeding in an era of global competition requires manufacturing firms to reduce
 cost wherever possible. In this climate, IT managers in the manufacturing sector are
 still challenged to adopt new technologies to improve efficiency, productivity, and
 competitiveness. QMOETM supports a balance between lower costs and technol-
 ogy adoption through its unsurpassed flexibility and reliability.

       Extended Reach
       QMOE can securely connect headquarters, branches, and plants to improve
       productivity while enabling efficient collaboration and manufacturing process
       management. Plus, with a QMOE solution, efficient BCDR and remote stor-
       age plans can be implemented, all with the security, availability, and reliability
       that companies in the manufacturing sector require.

       Lower IT Management Costs
       In addition to eliminating LAN/WAN protocol conversions and the need
       to support multiple legacy WAN services, QMOE enables manufacturing
       enterprises to merge IP data and applications, voice, video, and Internet traffic
       on a single network service. QMOE additionally enables the consolidation of
       servers and remote facilities, further reducing overhead and ongoing manage-
       ment costs.

       More Cost-Effective Overall
       QMOE bandwidth costs are typically lower than traditional private line ser-
       vices and those based on synchronous optical networks. Unparalleled flex-
       ibility and scalability allows manufacturers to better tailor bandwidth to their
       specific requirements.




                                                                                                                       9

Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
Enabled by Alcatel-Lucent 7450
Ethernet Service Switch
     With industry leading density and performance, the Alcatel-Lucent 7450
     Ethernet Service Switch router supports scalable, reliable and predictable SLA-based
     Carrier Ethernet services. The Alcatel-Lucent 7450 ESS router, part of the Service Rout-
     ing platform, overcomes the limitations imposed by traditional Ethernet switches while
     minimizing operating expenses to reduce the total cost of ownership.

           •         Dramatically improves network stability, scalability, availability and performance
           •         Quality of Service management enables support for different traffic types
           •         Superior provisioning tools speed deployment of new Ethernet services

     For more information, please contact your Qwest Representative or go to
     www.qwest.com.




     Qwest Metro Optical Ethernet: Qwest Metro Optical Ethernet from Qwest Communications Corporation
     is available in selected areas. Rates vary depending on speed and term commitment selected. Installation
     charge may apply. Additional equipment may be required. Contact Qwest for availability and additional
     restrictions. All marks are the property of their respective companies.




I N C O L L A B O R AT I O N W I T H




                                                                                                                         10

  Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.

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Qmoe For Manufacturing Wp090862

  • 1. Qwest® Metro Optical Ethernet for Manufacturing Delivering Secure, Scalable Connectivity Across Metro Areas As manufacturers become more reliant on technology to automate processes, im- prove efficiency, and interconnect a head office with data centers and manufacturing plants, one thing is clear – demand for secure, reliable, robust, high bandwidth con- nectivity continues to rise. Qwest Metro Optical Ethernet, or QMOE™, is a flexible, highly scalable solution that delivers switched, Ethernet connectivity to enable these organizations in the manufacturing sector to extend their local area networks to other metro sites for increased efficiency with traffic prioritization. QMOE is backed by Qwest’s Spirit of Service®, which provides technical expertise, responsive account management, and world-class services that exceed customers’ expectations for quality, value, and reliability. I N C O L L A B O R AT I O N W I T H
  • 2. Table of Contents Introduction 1 Competing in a Global Economy 2 What is Qwest® Metro Optical Ethernet? 3-4 Supporting Advanced Technologies 5-6 Rapidly Adapting to Change 7 Integrating Processes and Documentation 8 Reducing Operating Costs 9 Alcatel-Lucent Ethernet Service Switch 10 Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
  • 3. Introduction PLM, SPC, FMS, SCADA, WIP, and MES1 are all part of an alphabet soup of tech- nologies that have changed the way companies in the manufacturing sector do business. ISO 90012 compliance influences the sheer amount of data that manu- facturers must maintain to document processes. Yet a divide between enterprise systems and the factory floor still makes process improvement difficult.3 Secure, reliable high bandwidth connectivity between systems and across the company- wide network can help manufacturers bridge that gap to become more efficient, more competitive, and thus potentially more profitable. For example, CAD/CAM systems are a mature technology that has been prevalent in industry for more than a decade. Now, companies are sharing extremely large CAD drawing files in real time, within the company, and with partners and vendors, to make follow-the-sun engineering changes in a product line possible. The data collected by Manufacturing Execution Systems (MES), used to automate processes within a plant, can now be shared across the enterprise, along with the process applications, to enable a manufacturer to easily shift production of a product from one plant to another to optimize use of production capacity and personnel. Qwest® Metro Optical Ethernet, or QMOETM, offers a highly scalable, secure, and cost effective solution to meet the connectivity demands of the evolving manufac- turing sector, between multiple locations, across metro areas. QMOE has also been shown to deliver greater service flexibility – an institution can obtain precisely the amount of bandwidth required – over a network that allows customers to upgrade and increase capacity quickly. 1 (PLM) Product Lifecycle Management; (SPC) Statistical Process Control; (FMS) Flexible Manufacturing System; (SCADA) Supervi- sory Control and Data Acquisition; (WIP) Work in Progress; (MES) Manufacturing Execution System 2 ISO 9000:2000 is the standard that provides a set of standardized requirements for a quality management system. 3 “Identifying the Divide Between Plant-floor and the Enterprise”, Datamonitor, June 9, 2007 1 Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
  • 4. Competing in a Global Economy In a global economy, where manufacturing operations are outsourced or relocated to lower cost regions of the world while engineering talent it tapped into wherever it might reside, companies must control costs and maximize efficiency to success- fully compete. In this environment, IT managers in the manufacturing sector focus on four operational imperatives: Supporting Advanced Technologies Manufacturing companies are increasingly automating their systems and pro- cesses, collaborating online with their vendors, partners and customers, and implementing systems that enable them to easily transfer production from one plant to another. Rapidly Adapting to Change Implementing running changes in a product line, without shutting down production, can dramatically improve manufacturing efficiency and profitability. This requires close communication between design, purchasing, and the plant manager. Integrating Processes and Documentation Because of the multiple sources of data in a typical manufacturing process, process integration can be a challenge. Sharing consolidated data with ERP systems and the supply chain in a secure fashion adds to the difficulty. Reducing Operating Costs With ever increasing pressure to improve productivity and profitability, IT managers know that they must achieve the first three imperatives while reducing costs and improving resource utilization. 2 Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
  • 5. Qwest® Metro Optical Ethernet Qwest Metro Optical Ethernet service, QMOETM, combines the simplicity and low cost of Ethernet with the speed and reliability of optical fiber to deliver flexible, highly scalable connectivity between headquarters offices and multiple plants across a metropolitan area. QMOE is available in point-to-point and multipoint service configurations, with bandwidth available in manageable increments from 10 Mbps to 1 Gbps. Traffic flows securely as Ethernet virtual circuits (EVCs) across a shared network infrastructure. QMOE seamlessly extends access to data and business applications across a metro area, all with the utmost in privacy and security. QMOE can connect a design center to a vendor and purchasing to the factory floor to implement a running change in a part or process without shutting down the production line. In addition to IP-centric applications, QMOE is ideal for converging voice, video, and Internet traffic to elimi- nate network overlays. 3 Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
  • 6. Metro Optical Ethernet Qwest®Metro Optical Ethernet Qwest offers a Quality of Service (QoS) feature with QMOETM that enables manufacturers to prioritize network traffic by type to help ensure availability and efficiently manage network resources. Priority 1, for example, might be reserved for real-time supply chain management systems that require low latency connections. Priority 2 might be used for sharing CAD drawings and other large files; Priority 3 for regular business data; and Priority 4 for communications that only require best effort service. Many firms in the manufacturing sector also prefer QMOE because it enables them to control routing and traffic priority. Qwest can assist manufacturers with the design and deployment of customized network solutions through the Qwest® AdaptiveBuild® process, supported by Qwest technical experts in the Qwest National System Design Center. QMOE so- lutions are highly reliable and backed by a written Service Level Agreement (SLA) that defines performance objectives. The Qwest Network Operations Center (NOC) continually monitors the health of the network to support SLAs. • Securely connects multiple facilities across a metropolitan area • Point-to-point and multipoint service available QMOE Benefits QMOE Benefits • Supports adoption of advanced manufacturing technologies • Offers unparalleled scalability to precisely match bandwidth to requirements • Delivers high availability – up to 99.9% with the Quality of Service feature • Enables control over routing and traffic priority • Is more cost-effective solution overall than other service options • Is backed by the Qwest Spirit of Service® 4 4 Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
  • 7. Network Requirements Qwest Solution ISO 9001 Compliance & Business Continuity/Disaster Recovery (BCDR) ISO 9001 compliance requires that process documentation be available on demand. Automated processes further complicate business continuity planning. Supporting Advanced Technologies • Private, secure networking QMOETM can include high capacity, redundant • Flexible capacity to accommodate large trunk connections enabling switching in the event planned and unplanned data transmissions of a detected failure. Connectivity between plants • High availability and survivability can be designed through the AdaptiveBuild pro- cess to meet specific requirements. Manufacturing Execution Systems (MES) Manufacturing companies are adopting technologies that allow them to adapt rapidly to change – for example, using MES solutions to move production and processes from one plant to another to bal- ance resources and demand. • Private, secure networking QMOE supports most higher-layer applications • Network extensibility and is often used as the preferred transport to • Network storage and retrieval connect data centers because of its large capacity. Product Lifecycle Management (PLM), CAD/CAM & Collaborative Design Manufacturers are increasingly collaborating with partners, transmitting large CAD drawings in real time. • Real time connections QMOE supports collaborative design through • Capacity to transport large CAD/CAM files point-to-point EVCs capable of handling large • Scalable bandwidth frame sizes. • Quality of Service 5 Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
  • 8. Network Requirements Qwest Solution MRP/ERP & Supply Chain Management (SCM) Adaptive manufacturing processes require tight integration with MRP and ERP systems, and the Supporting Advanced Technologies extended supply chain to optimize inventories. • High network availability The QoS features available with QMOETM enable • Network flexibility to accommodate traffic prioritization of traffic to update inventory sys- prioritization tems in a cost-effective manner. • Quality of Service Radio Frequency Identification (RFID) Use of RFID technology continues to expand, from product identification tracking of complex shipments. • Scalability to handle exponential growth in QMOE is highly scalable in flexible increments to product and shipment tags adjust to increases in bandwidth driven by RFID • High resiliency technology. In addition, the service can aggre- • High network availability gate traffic from many sites to a hub for further processing. Distance Training Use of video and other media for conferencing, online collaboration, training and professional development. • High capacity network QMOE supports distance learning, video, data, • Quality of Service and voice in an environment with low latency and jitter, necessary for sensitive applications. 6 Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
  • 9. Rapidly Adapting to Change Implementing running changes in a product line, without shutting down production, can dramatically improve manufacturing efficiency and profitability. This requires close communication between design, purchasing, and the plant manager. QMOETM keeps point-to-point and multipoint networks up, accessible, and operating at peak performance. High Availability The QMOE infrastructure utilizes carrier-grade network elements, with stringent reliability requirements, and resilient failure recovery mechanisms to optimize the service for minimal failover administration. Flexibility/Scalability QMOE can support point-to-point and multipoint connections with band- width profiles up to 1 Gbps. Unparalleled scalability, with bandwidth profiles available in 10 Mbps increments from 10 to 100 Mbps, and in 100 Mbps increments from 100 to 1 Gbps, (also at 150 Mbps, complementing traditional private line speeds) allow companies in the manufacturing sector to cost- effectively match QMOE to their requirements. Quality of Service Customer selected Quality of Service is an optional feature of the QMOE service, to enable IT professionals in the manufacturing sector to manage network resources more efficiently, avoiding over-provisioning, while ensuring the performance of critical applications. 7 Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
  • 10. Integrating Processes and Documentation For optimal efficiency, multiple sources of data from the manufacturing process must be shared securely between plants and business systems in headquarters, between headquarters and supply chain partners, and with remote data centers to support business continuity and disaster recovery planning. QMOETM is provided across a carrier-class optical network with secure facilities governed by the strict network policies. Security Data travels over the QMOE infrastructure as native Ethernet, so many of the security methods used in the LAN can be extended across the metro area. Connections are made through Ethernet virtual circuits (EVCs) that partition traffic securely while maintaining connectivity across all devices. When complemented by stateful firewalls, intrusion detection systems, anti- virus solutions, and the like, security can be efficiently maintained across the network. Rapid Response Times Qwest assists manufacturers with the design and deployment of custom- ized network solutions, including business continuity and disaster recovery, through the Qwest AdaptiveBuild process. Whether it supports seamless integration of design and trading partners or helps ensure the survivability of mission-critical applications, QMOE is always backed by responsive account management and service delivery personnel, committed to the Qwest Spirit of Service®. 8 Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
  • 11. Reducing Operating Costs Succeeding in an era of global competition requires manufacturing firms to reduce cost wherever possible. In this climate, IT managers in the manufacturing sector are still challenged to adopt new technologies to improve efficiency, productivity, and competitiveness. QMOETM supports a balance between lower costs and technol- ogy adoption through its unsurpassed flexibility and reliability. Extended Reach QMOE can securely connect headquarters, branches, and plants to improve productivity while enabling efficient collaboration and manufacturing process management. Plus, with a QMOE solution, efficient BCDR and remote stor- age plans can be implemented, all with the security, availability, and reliability that companies in the manufacturing sector require. Lower IT Management Costs In addition to eliminating LAN/WAN protocol conversions and the need to support multiple legacy WAN services, QMOE enables manufacturing enterprises to merge IP data and applications, voice, video, and Internet traffic on a single network service. QMOE additionally enables the consolidation of servers and remote facilities, further reducing overhead and ongoing manage- ment costs. More Cost-Effective Overall QMOE bandwidth costs are typically lower than traditional private line ser- vices and those based on synchronous optical networks. Unparalleled flex- ibility and scalability allows manufacturers to better tailor bandwidth to their specific requirements. 9 Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.
  • 12. Enabled by Alcatel-Lucent 7450 Ethernet Service Switch With industry leading density and performance, the Alcatel-Lucent 7450 Ethernet Service Switch router supports scalable, reliable and predictable SLA-based Carrier Ethernet services. The Alcatel-Lucent 7450 ESS router, part of the Service Rout- ing platform, overcomes the limitations imposed by traditional Ethernet switches while minimizing operating expenses to reduce the total cost of ownership. • Dramatically improves network stability, scalability, availability and performance • Quality of Service management enables support for different traffic types • Superior provisioning tools speed deployment of new Ethernet services For more information, please contact your Qwest Representative or go to www.qwest.com. Qwest Metro Optical Ethernet: Qwest Metro Optical Ethernet from Qwest Communications Corporation is available in selected areas. Rates vary depending on speed and term commitment selected. Installation charge may apply. Additional equipment may be required. Contact Qwest for availability and additional restrictions. All marks are the property of their respective companies. I N C O L L A B O R AT I O N W I T H 10 Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.