This document discusses the shift from commodity, financial, and knowledge economies to an experience economy where relationships and unique experiences are valued over goods, money, and knowledge. It emphasizes that in the experience economy, people are the most important asset for businesses and engagement, motivation, and recognition are key to attracting and retaining talented individuals. The future success of companies depends on their ability to create an environment where people can reach their full potential.

1. The Business of People In the Experience Economy Presented by Erik Vermeulen. Herding Cats

3. Commodity Economy People = Tools to get job done Repetition SA: Soweto Uprising Focus on Consumers

4. Financial Economy Money = Power “ Yuppies” People used to create wealth for others Power Dressing

5. Knowledge Economy Knowledge = Power Sell it Consumers develop conscience

6. Experience Economy Relationships = Power Different & Unique High Tech = High Touch More Ever-changing

8. Rupert Murdoch, Chairman and CEO News Corporation November 2007 “ We’ve got to find new ways and new business models to find revenue. Or else the world is going to be owned by Google”

11. Experience People

13. “ The Challenge... People ...we all face is to create an environment where people can reach their dreams” Jack Welch

15. Experience People Company

16. 56% of UK Managers are checking into work by phone or e-mail while away on holiday.

17. 33% of all workers earning more than £ 60 000 have sacrificed family life to do so. UK Wealth Watch survey, Lloyds TSB

18. Only 2% of women giving birth want to go back full-time. 66% go back for money 88% want subsidised childcare But only 8% of companies provide it!!!

19. 33% of Managers say companies don’t do enough to help workers find a balanced life. Management Today – 6000 people.

20. Companies that help their staff members juggle home and work lives are rewarded with ‘significant’ levels of improved performance.

21. Explain in 3 minutes to a 10 year-old why your business is so exciting, and why your company makes all the difference to people’s daily living.

22. Experience People Company Markets

23. Markets rule Governments follow

24. Police vs Security Bill Gates vs Fort Knox Dubai vs The World

25. Lead, Team, or GET OUT OF THE WAY!!!

26. 5 Pillars of the People-Business in the Experience Economy

27. Engagement Behaviour Senses Thought Processes Motivation

29. Occasionally things go wrong….

30. Spontaneous Easy-Going Self-Controlled Driver Analytical Amiable Expressive

35. Recognition

36. A:

39. Critical Mass

41. Theme Engagement Sacrifice Recognition Critical Mass

42. The Business of People In the Experience Economy Presented by Erik Vermeulen. Herding Cats

43. Engagement