SP Aviation Services is a cargo GSSA established in 2008 in Turkey with 10 employees. It has offices in Istanbul airports as well as Izmir and Antalya, and provides cargo solutions worldwide through partnerships for services like customs, warehousing, and transportation. The managing director is Nursel Guven and the company aims to be a leading GSSA through excellent sales, services, and financial results for its airline customers.

2. COMPANY
SP Aviation Services is a General Sales and Service Agent (GSSA) in Turkey, established in 2008
in order to provide professional cargo solutions to destinations worldwide with its highly experienced
staff.
Managing Director : Nursel Guven
Head Office : Istanbul Ataturk Airport (6)
Branch Offices : Istanbul Sabiha Gokcen Airport (1)
Izmir (2)
Antalya (1)
Total Staff : 10 Members
SP Aviation Services is the member of :

3. SERVICES

4. OFFICES
Istanbul ( AHL / SAW)
Izmir ( ADB)
Antalya (AYT)
Operating Hours : Monday – Saturday 08:30 – 18:30
Office Locations and operating hours can be expanded according to the
needs of our customers.

5. OPERATIONAL INFRASTRUCTURE
with our service partners
Customs & International Transport Offices
Delivery Centers
Bonded Warehouses
Stores

6. SERVICE PARTNERS
S Sistem Logistics Inc. (www.ssistem.com.tr)
With their expertise since 1999 in business,
S Sistem Logistics Services Inc. enables us to provide
a countrywide net of trucking,
import & export warehousing, door delivery
and pick up services.
Sistem Security Ltd. (www.sistemguvenlik.com.tr)
Special loads such as valuables (VAL) and
vulnerables (VUN) require a full secured environment.
Security issues of such shipments are held under
control of our service partner, Sistem Security Services
Ltd.
Solmaz Customs Consultancy & Brokerage Inc. (www.solmaz.com.tr)
Every country has their unique customs regulations
and this makes the customs process very sensitive and
complicated. With our service partner Solmaz Customs Consultancy/Brokerage Inc., we guarantee smooth
customs process for our customers.
Solmaz Insurance Inc. (www.solmaz.com.tr)
We’'re aware that possibilities hold great importance
when it comes to air cargo. We cooperate with Solmaz
Insurance Inc. on providing insurance services for all
kinds of your demands.
Equine Horse Services (www.horseservices.net)
With their expertise over 10 years, Equine horse services
provides Bloodstock services and full-range international
horse transportation organisation.

7. OFFICE DETAILS
Istanbul Airport Ataturk Havalimani Kargo Terminali yani Tel : +90 (212) 465 48 06
Head Office S Sistem Binasi 34149 Yesilkoy – Istanbul – Turkiye Fax : +90 (212) 465 48 07
Mob : +90 (549) 621 22 25
E-mail : cargo@spaviation.com.tr
Istanbul S.G. Airport Sabiha Gokcen Havalimani Kargo Terminali Tel : +90 (216) 588 10 05
Branch Office C-Blok No.97 Kurtkoy – Istanbul - Turkiye Fax : +90 (216) 588 10 06
Mob : +90 (549) 621 22 24
E-mail : cargo@spaviation.com.tr
Izmir Kibris Sehitleri cad. Kristal is hani Kat: 3 Tel : +90 (232) 463 44 02
Branch Office 35150 Alsancak – Izmir – Turkiye Fax : +90 (232) 463 65 20
E-mail : cargo@spaviation.com.tr
Antalya Antalya Havalimani Ic Hatlar Terminali No: 204 Mob : +90 (549) 621 22 26
Branch Office 07030 – Antalya - Turkiye E-mail : cargo@spaviation.com.tr

8. CUSTOMERS

9. KEY PEOPLE
Nursel Guven
1980 – 1994 : Lufthansa Passenger and Ticketing
1995 – 2008 : Lufthansa Cargo Marketing and Regional Sales Manager
Ibrahim Ulger
2001 – 2003 : Havas Ground Handling Freight Agent
2003 – 2005 : Freight Forwarder Customer Service Agent
2005 – 2008 : Inter Airlines Cargo Sales Manager
Ersun Guven
Since 1998 : Owner of Equine Horse Services
Figen Sumer
1987 – 1990 : Hungarian Airlines Airport supervisor
1993 – 2009 : Cargolux regional sales & administration

10. MISSION & VISION
Our Mission :
• High quality professional sales and service support for our Airlines
• Enabling our airlines to attain the best possible results in the given market
• Open and Transparent long-term partnership with our Airlines
• Accuracy in all financial matters
• High productivity using the best IT and communication systems available
Our Vision :
Building a leading GSA network in the air cargo industry by providing the best air cargo sales
and services for the airlines.
With emphasis to the financial outcome, we continuously look out for new ways for development
and innovation to create difference for our customers.

12. WE OFFER…
Strong financial background
Market Intelligence
Modern IT and communication tools
Cost savings by sharing overheads
Complete sales & marketing coverage in TR

13. SALES TOOLS
In-depth market knowledge and analysis assisted by CASS statistics
Regular personal face – to – face sales and calls throughout Turkey
• also at off- airport locations
Distribution of product information through all available channels
• E-mail
• Website
• Fax
• Other publications
Customer oriented projects on development
• Website schedule generator (PDF convertion)
• Dynamic Website Infrastructure
• Online Reservation Request
• Loadibility Check Module
• Blackberry & iPhone Applications

14. MANAGEMENT TOOLS
Advanced reporting and analysis infrastructure
• Additional Cargo Sales Reports and SRA Reports for Crosscheck
• Tailor – made Customer Management Software
• Tailor – made Data input & Report Generator Software
• CASS statictics

15. SALES STRATEGY
Consultance in pricing policy, in order to optimize the average yield
Targeting all sizes of agent :
• Global Players
• Medium-sized agents
• Local specialists
Close personal contact with agents at all levels from Country management through to local export clerks
Useful service and information tools for agents for use in daily business life
Monitoring and optimum usage of given capacity

16. DEDICATED SERVICES
• Dedicated telephone lines
• Dedicated reservation staff
• Online Reservation Request
• Written booking confirmation to customers via different channels
E-mail
Fax
Telephone calls
• Written confirmation of departure to customers
• 365 days 7 / 24 availability of staff
• Optimum space usage for all given flights
• Yield management
• Dedicated staff for capacity control

17. Looking forward to a successful cooperation
Nursel Guven
Managing Director
Ataturk Havalimani Kargo Terminali Yani
S Sistem Binasi 34149 Yesilkoy
Istanbul – Turkiye
Tel : +90 (212) 465 48 06
Fax : +90 (212) 465 48 07
Mobile : +90 (549) 621 21 00
E-mail : nguven@spaviation.com.tr
www.spaviation.com.tr