Presentation from the Futurecities 2013 conference Nov 7 at the Danish Parliament. Covers primarily the story of the IBM incident management solutions implemented in RIO. Conference website: http://www.futurecities2013.dk/

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2. Smart City?
Rio’s problem
The solution
The perspectives
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3. A Smarter City is one that can balance its
social, commercial and environmental
needs while optimizing the resources it
has available for the benefit of its citizens.
It understands that it is a system of
systems.
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4. Billions of sensors
embedded into our
world and across
ecosystems
Zettabyte Internet
Billions of
Smartphones, and
GPS-devices
Billions of
Internet-subscribers
Petaflop
Supercomputers
+20 billion
Connected devices
INSTRUMENTED
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4
INTERCONNECTED
INTELLIGENT
© 2012 IBM Corporation

5. Rio: Much more than a beautiful
city
• Famous for its landscapes and beaches;
• The biggest and most famous carnival of the world with
two million people on the streets per day;
• Receives more visitors per year than any city in South
America with 2.82 million international tourists a year;
• Approximately 6.3 million people;
• Second largest city of Brazil;
• Third largest metropolitan area in South America;
• 6th largest in the Americas and 26th in the world.
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6. But…
Every summer, the city has to handle the consequences of an
intense raining season, such as floods and landslides!
Pollution and traffic congestion decrease life quality of population.
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7. …and issues that are not different from most larger
cities statistics are critically high and rising (drugCrimes
related, kidnapping threats and others).
Coordination of all information and government departments are
the greatest challenges.
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8. An Innovation Discovery Workshop provided the
veichle for understanding and solving issues
Building a sustainable roadmap to become a Smarter City, Rio
investigated initiatives in the areas:
•
•
•
•
•
Emergency Management (Rain, Landslide, Mudslide, Flood)*
Public Health
Tourism
Transportation
Urban Revitalization
* Initial focus area
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9. Where to start? If we want efficient emergency
management, we are faced by a number of issues
Disconnected
Incident
Management
Limited intelligent
response
Lack of situational
awareness
STOP
City operations
Lack of visibility inhibits the
delivery of an optimal response
which can increase budgets,
create redundant resource
requirements, and lengthen the
time to resolution
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Cross-department
collaboration
challenges
Big Data impacts

10. Can we dream up a machine that…
Collects
data
Has the ability to
communicate with
anything, read data from
anywhere in any thinkable
format across all domains
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Provides
insight
Is able to anticipate
problems through
analytics, sort out the
unneeded and be able to
identify problems that need
human intervention or
decision
Coordinates
resources &
response
Does perform cross-domain
and cross-organisational
coordination of
resources, handles the
response and ensures
completeness

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12. The Emergency Operation Dashboard…
Incident Ticker
Status of the
Operations Center
which relates to the
Status of the City
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Alerts and Messages

13. PMAR: An implementation of IBM Deep Thunder
PMAR delivers:
• Up to 48h of weather
prediction
• 1 km2 resolution
• Prediction of
rain, precipitation, clouds, win
ds, temperature
• Indication of possible flood
hotspots in the city
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14. We are mobile
The Mobile Command Center for Large Events
CICCM Model 1
• 16 people/operators
• 5 cameras (1 thermal)
CICCM Model 2
• 10 people/operators
• 1 cameras (thermal)
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15. Twitter: Centro de Operações
twitter.com/OperacoesRio

17. Evolution of the operations center
Contingency theory based
Fusion Center Based
Intelligent Response
Based
No real technology needed, map , pins, paper
and a phone
Representatives from different domains are
located in the same place
Information from different domains solutions are
integrated by an international standard
Solution is based on the skill of the operators on
hand at the time on the incident
AVI and communication technology can be
shared
Responses to an event can be cross referenced
with additional information and resources to
ensure most optimal response
Has no ability to share information unless you
are in the room
Main method of communication is preformed
face to face (f-2-f)
Information can be readily share with all ( 1st
responders ,operations, exec)
Tracking of activities steps is impossible as
actions are preformed without logs
Each domain has their own closed loop system
with little or no integration
Response tracking is possible in real time and
for continual improvement
As collateral is generated to record information ,
clutter can overwhelm response effort.
Cross domain management must happen at f-2-f
communications, which can generate misses
Predetermined Standard operation procedures
(SOP) can operate across domain information
Up scaling can only be achieved by adding more
physical resources but can also add to clutter
Operational response must can be problematic
as the responses from each domain must be
synchronized via f-2-f
Intelligent Response can evolve and protect
against organizational memory loss .
Cons
Neutral
Pros

18. Smarter Cities Solution Domains and Intelligent Operations Center
Water
Transportation
Public Safety
Buildings
Work order optimization
Usage Analytics
Predictive Maintenance
Leak Detection
Flood Management
Smart Metering
Contamination Mgmt
Water Security
Storm water Mgmt
Wastewater Mgmt
Asset Management
Data Integration
Traffic Prediction
Route optimization
Bus Arrival Prediction
Planning and Simulation
Road User Charging
Asset Management
Integrated Fare Mgmt
Multi-modal Mgmt
Revenue Management
Fleet Optimization
Video Surveillance & Analytics
Crime Information
Predictive Policing
Dispatch
Cyber Security
Fusion Centers
Border Security
Communications
Emergency Response
Non-Emergency Response
Energy Consumption & Optimization
Carbon Management
Greenhouse Gas Emissions
Tracking
Asset & Work Management
Portfolio Management
Facility Maintenance
Condition Monitoring
Occupancy Management
Utilization Planning
Space Optimization
Move Management
Analytics
Operations
Intelligent Operations Center
Predictive
Systems
Modeling &
Simulation
Event Rules Semantic Models
Workflows
City-wide Dashboard
Geo spatial mapping
Data modeling & integration
Cross-Agency Collaboration
Situational Awareness
Domain Analytics
Event & KPI Management
Incident Management
Consequence Management
City Archives
Alerts
Standards Based
Interfaces
Domain Specific
Interfaces
KPI’s
Visualization
Dashboards
Alerts
Reports/
Analysis
Directives
Service Bus
Gateway
Gateway
Gateway
Traffic
Public
Safety
Gateway
Gateway
Data Integration
Other Feeds:
Water
Electric
Buildings
Weather
Citizens
Health
Financials
…

19. So…, what happened? What was the outcome?
Integrated Management of the City. Having a consolidated /
organized systems and processes the city can act fast when
incidents happen and even anticipate / predict situations to be
proactive
Save Lifes !
Build Credibility with the Population (Mayor Paes was re-elected
with the highest score in all capitals in Brazil).
And... IBM was the only company that receved the city key
“IBM receive a key to the city of Rio de Janeiro from mayor
Eduardo Paes. IBM became the first corporation to receive
the honor following the successful launch of the Rio
Operations Center. IBM is hosting its Smarter Cities Forum
in Rio today to help government and business leaders learn
how to tackle the challenge of mass urbanization.” (09 Nov
2011)
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20. Thank you
Kim Escherich
IBM
escherich@dk.ibm.com
+45 2880 4733
internetofthings.dk
escherich.biz
@kescherich
/in/escherich
/escherich
kescherich@gmail.com