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Reorganising to Succeed

Peter Hickey
University College Dublin
LILAC: Parallel Session: 11.45-12.15: 26 March 2013
UCD image full screen. Add in

7 Colleges
Top 30
Target

Campus
Consolidation
& Development
2 new libraries
Library Strategy 2010-2014
The mission of UCD Library is to organise the University’s
information to inspire engagement and learning, to enable its use
in promoting research and innovation, and to contribute to the
preservation of Irish cultural heritage.
It is the vision of UCD Library to be the University’s centre for
information and knowledge management services and
expertise, creating dynamic environments that inspire
learning, catalyse innovation, and enable the creation of new
knowledge. UCD Library
UCD Library is the University’s organisational knowledge centre
and, as such, the heart of a dynamic knowledge enterprise and a
key to its success. In supporting the University’s mission, it also
embraces UCD’s core values of excellence (Ad Astra) and its
commitment to equity and fairness (Comhthrom Féinne).
Library Executive

Client
Services

Collection
Services

Research
Services

Planning
& Admin

Special
Collections
5 Libraries
Reader
Services

Floor
Services

Academic
Services x 2
STM & HSS

Facilities

Client
Services
Economic Downturn

Budget:
Staffing:

28.7% since 2008
17%

(30% reduction in Librarian team)
13 Liaison librarians
Research
Services

Client
Services

Collection
Services

Planning
& Admin

3

6

3

1
Collection
Development

Information
services:
- Desk support
- Consultations
- Guides

Liaison with
Schools &
academics

New Skills
E-Learning
Social
media

Subject
Experti
se
Accreditation
s
Annual
reports
Promotions

Research Services:
Institutional Repository
Bibliometrics
G.I.S.
Datasets
Workshops
& Away
days
Information
literacy
sustainability

Collections
role

Individual
interests

Challenges
with
Liaison
model

Expert in
everything

School V
Library
balance

Consensus

Workload
& work
arounds

Ownership
Workshops
& Away
days
Information
literacy
sustainability

Collections
role

Individual
interests

Challenges
with
Liaison
model

Expert in
everything

School V
Library
balance

Consensus

Workload
& work
arounds

Ownership
College Liaison Librarian Role
College Relationship
• Develop and manage
• Advocate and promote

• Identify opportunities to collaborate
• Represent College/school
perspectives to help inform library
decision making
College Liaison Librarian Role
Teaching & Learning
• Develop Library strategy to support
university T&L agendas

• Develop, coordinate and deliver teaching
supports
• Develop resource toolkits and online
supports
• Develop specialist skills in thematic areas
• Develop expertise in best pedagogical
practice.
Lead Responsibilities
• Welcome &
Orientation

• PBL/EBL

• Learning Support
Menu

• Systematic &
Literature reviews

• E-Learning

• Reference
management

• Measurement &
Assessment
• Task & Finish
Projects

• Plagiarism

• Games for learning
• Learning journals,
social media
UCD Education Strategy
Implementation plan
Academic Buy in
Deputy Registrar
Academic Workshop
Graduate Diploma in University
Teaching & Learning feedback

Teaching & Learning Committees
Programme Boards
Review of current practice
College breakdown
College Breakdown
250

200

150

All other Levels

100

UG

50

0
Agriculture, Arts & Celtic
Food Science
Studies
& Veterinary
Medicine

Business &
Law

Engineering
&
Architecture

Health
Sciences

Human
Sciences

Sciences
Level breakdown
Information Skills by Level 2011/12

Level 1
Level 2
Level 3
Level 4
Level 5
Other
Type of Session
400

345

350

315
300

271
248

250

223
203

200

182
136

150

96

100

89

50

2

8

2008/9

2009/10

6

4

0

Lectures

Workshop

2010/1
One to one

Other

2011/2
For
Whom?
2012 CONUL National
Survey on Academic opinion

98%

88.6%

80.6%

60%
New
Shopping Basket
With whom?
Reusable learning
When?
objects
(tutorials, videos, guides
, games, quizzes, hando
Identify Need
Conversation with
uts, etc.)
Librarian
Target core modules

Samples
(Learning
objectives, assessment
ideas)

strategy

Which module?
Retrieving
When
Evaluating
Level
Communicating
Online

Self-directed

Mappingwhat Level?
At competencies
Learning Support Menu:
options for supporting
needs

Librarian
Expected Facilitated
Explicitly taught
Academic/Tutor Led
Encouraged
Required
Evaluated
Needs assessment
Learning
Learning Support Support Menu

Strategy
Learning
Support
Menu

Resources
Suite
Documents

Learning Needs

Retrieving

Evaluating

My students need to develop skills on
Avoiding
Plagiarism

Copyright
Compliance

Reference
Software

Citing
Sources

Bibliometrics

Susan Boyle 2013

Communicating

Writing a thesis

Research
Susan Boyle 2013
Repository

Writing an
assignment
Our Guiding Principles
a. Focus on programme
b. Engage with core modules only
c. A curriculum driven process
d. Focus on consultation over delivery
e. Focus on quality over quantity
f.

Encourage self directed learning

g. Develop measures to gauge learning
h. Support model which is flexible and
customisable
• Role of the professional Librarian
• Effectiveness of relationship role
• Concerns over workloads
• Loss of subject expertise
• Bringing five teams
together
• Office moves
• Timelines & prioritisation

• Managing Semester 1
• Relationship
responsibilities

• Lead Responsibilities
• New Service model
Questions?

Thank you,
Peter Hickey
Reorganising UCD Library Services

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Reorganising UCD Library Services

Editor's Notes

  1. 300 million campus development projectThe Times Higher Education World University Rankings show continued improvement in the position of University College Dublin and place the university at 108 for 2008.  This represents a climb of 69 places since 2007 and a leap of 111 places since 2006.2010: Into top 100 at 94.2012:QS World University Rankings, UCD 131, up from 134 in 2011. 2012: Since breaking into the Top 100 in the world in 2010, UCD has seen a steady decline, from 94th to 159th, to this year’s rank of 187th.
  2. Key observation is that we provide more support for the postgrad progs over undergrads.
  3. 2 trends which are interesting. Coorelation between information skills delivery and the professionally accreditated schools. (and potentially between site libraries and service)Health Med 53Nurs 99Sphpps 63ArchitectureVet
  4. This is very interesting.13 hrs to second level. 165 hrs to undergrad and 316 to everything else.
  5. 98% surveyed worked with library staff because they wanted their students to be able to find, evaluate and use good quality sources in their assignments. 60% indicated that their module had explicit learning outcomes relating to information seeking and evaluation skills 88.6% felt that the intervention resulted in improvement in the quality of sources used by students in projects. 80.6% would like to be able to draw on a range of information literacy resources (tutorials, videos, etc) that they can use in their own teaching.