The SharePoint Survival Guide Top 10

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Eric Shupps

Technologie

THE DAY AFTER

A POST-DEPLOYMENT
SHAREPOINT SURVIVAL
GUIDE
Eric Shupps
SharePoint Server MVP
eshupps@binarywave.com

The
SharePoint
Cowboy
Eric Shupps

CKS:DEV

Patterns
&
Practices

www.sharepointcowboy.com

www.slideshare.net/eshupps

2

facebook.com/sharepointcowboy

@eshupps

Features

Security

Navigation

Taxonomy

Search

Social

4

Content

Branding

Apps

Plan to Succeed
Create Excitement
Solve Core Problems
Demonstrate Clear Value
Win Quickly and Often
Listen, Accept and Adapt

5

Different doesn’t always mean better
More capabilities often results in a
longer learning curve
The current process may be poor but
it’s familiar
Just because you understand the
technology doesn’t mean users will
What you want may not be what the business
wants (or needs)

6

Formal

Contextual

7

Informal

On Demand

Guidelines

Ownership

8

Roles
&
Responsibilities

Empowerment

Operational Stability

Uptime

Event
Velocity

Error
Rate

Incidents

Performance

Data
Protection

9

Availability

Disaster
Prevention

Disaster
Recovery

Network
Systems
Hardware

Operating System
Database

Software
Server Applications
Dependent Applications

Services
Delivery
Response & Resolution Time/Rate
User Satisfaction
10

Authorized Access
Unauthorized Access

Auditing
Response Plan
Breach Detection

11

Event Management
Incident Management
Request Fulfillment
Access Management
Problem Management
IT Operations Control
Facilities Management

12

Monitoring

Review

Investigation

Escalation

Assignment

13

 It’s Never Too Late for a Good Plan
 Adopt or Die

 Assume to Fail
 Education is Everything
 Cultivate Contribution

 Understand Your Value
 What You Don’t Know Will Hurt You
 Expect the Worst
 Good Processes Deliver Good

Results

 Stay in Control

14

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