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EA Governance as
IT Sustainability
Eric A. Stephens (@EricStephens)
Oracle Enterprise Architect Director
Oracle NA Technology & Government Consulting

NY IT Leadership Academy
17 April 2013
EA & The Second Law of Thermodynamics

•
•
•

Closed biological systems &
entropy
Enterprise = system
Funding streams and suboptimization

3 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Case Study

5 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Mortgage Insurance Company
Context

•
•
•
•
•

Recent and rapid CIO turnover
EA governance posture fluctuating from lenient to draconian
Large infrastructure with major EA blueprinting effort underway
Three month effort to rejuvenate EA governance program
Worked closely with EA who was trained as a lawyer

6 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Mortgage Insurance Company
EA Governance Activities

•
•
•
•

EA Charter, EA Board Charter
Principles, Standards
Defining and customizing language in principles and standards
• “What works ‘round here”
Metrics - Focus on Outcomes versus Activity

7 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
EA Governance Functional Model
EA Governance
Implementation
Governance

EA Change
Management

Value
Measurement &
Reporting

Implementation Governance

EA review process to ensure compliance
EA deviation process to record disallowed variances
EA exception process to record & communicate exceptions

Change Management

Formally manage artifacts, standards/principles, and architecture blueprint

Value Measurement

Record and articulate value of EA program
Focus on customer and business-centric outcomes
Continuous process improvement feedback

8 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
EA Governance Model
Business Strategy

IT Governance

EA Scorecard

EA Governance
Implementation
Governance

EA Change
Management

Value
Measurement &
Reporting

EA Repository
Environmental
Changes &
Innovation

9 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.

Project
Funding

Project
Execution

IT-intensive
Procurement &
Adoption

Metadata, Patterns
Standards, Waivers, &
Violations, Models,
Reference Architectures,
Strategies & Roadmaps
Summary
Thoughts

10 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Characteristics of Good EA Governance
•
•
•
•
•
•

Organization specific
Just enough, just in time
Balances the “tension” of agility and governance
Well communicated and socialized
Integrated with procurement, PMO, SDLC, ADM, COBIT, ITIL
Iterative, persistent program

11 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Technology & Process Adoption
•
•
•
•
•

Comprehensive – people & process
Repeatable process with certification for new components
Approval gates and roadmaps
Portfolio management essential
Governance-driven sustainability

12 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
“Neither the importance nor
the tedium of EA Governance
can be overstated.”

13 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Thank You
Eric A. Stephens (@EricStephens)
Oracle Enterprise Architect Director
Oracle NA Technology & Government Consulting

NY IT Leadership Academy
17 April 2013
Oracle Enterprise Architecture Framework
Just Enough, Just in Time

16 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Backup Material

19 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Strategic Customer/Citizen Focus

20 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Key Governance Artifacts
Artifact

Description

EA Program Charter

Defines scope of program, design, authority, and responsibilities of the EA program

Architecture Review Board Charter

Defines the scope and authority of the review board with regard to architecture changes

Architecture Review Process

Defines process for creating and validating solution designs. Also is applied to strategic/segment architectures.

Architecture Exception Template

Provides a guide for capturing the necessary information regarding architectural deviations.

Architecture Directive Maintenance Process

Process for ratifying new directives (e.g., principles, standards, strategies). This also covers approving exceptions.

Architecture Principles

Directional statements to guide the broadest level of EA decision making

Enterprise Conceptual Architecture (ECA)

Collection of reference models defining key segments of the architecture. The ECA is used during the creation and review of
architectural designs.

Technology Adoption Process

Structured flow for introducing new IT capabilities into the organization.

EA Standard - *

Initial versions of Technology Architecture standards. Includes Definitions, Middleware, OS and Virtualization, DBMS, Open
Source Stack, Workflow, and IT Asset Management.

EA Program RACI Matrix

Draft of map between EAs and SolArchs and their respective areas of expertise/interest.

Architecture Review Checklist

Body of questions to use during architecture reviews

21 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Instilling a GovernanceDriven Technology
Adoption Process

22 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
EA Governance Implications
• Explicit management of business architecture elements
• Ownership of capabilities, functions, processes

• Of the elements, which attributes to manage?
• What is the lifecycle of a business architecture element?
• How are business architecture elements rationalized in a portfolio?

23 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
SOA Governance Considerations
•
•
•
•
•
•

What is your overall governance framework?
What constitutes a service?
Where in the SDLC are services sourced/designed/created?
What are the approval gates?
What are the criteria for new COTS and SOA?
Internal SOA roadshow & education

24 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
BYOD/Mobile Governance Considerations
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•
•
•
•
•

Who owns the data?
Who pays for the service? Device?
Devices: forbidden, permitted, supported?
Who permits the “data wipe”? User? Enterprise?
Onboarding/off-boarding/emergency terminations
Necessary Mobile Device Management (MDM) and network protection

25 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Cloud Computing Governance Considerations
•
•
•
•

Data ownership and location
Availability & control
Request processing
Procurement authority

26 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
IT Consumerization - Governance Considerations

•
•
•
•
•
•
•

Most are embracing BYOD (Avande)
73% C-level executives report increased use, 60% adapting IT
88% report employees already using personal technology
64% of IT executives consider the matter “simple”
Risks: 66% security, 37% unmanaged data
Your competition is figuring this out
Strategy: Trust & Facilitation

27 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Big Data Governance Considerations
•
•
•
•
•
•

Standard Data Governance applies
Architecture, Master Data Management
Metadata management
Privacy & Access management
Data stewardship and ownership
Integrate with existing Business Intelligence Fabric

28 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.

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EA Governance as IT Sustainability (NY IT Leadership Academy Apr 2013)

  • 1. EA Governance as IT Sustainability Eric A. Stephens (@EricStephens) Oracle Enterprise Architect Director Oracle NA Technology & Government Consulting NY IT Leadership Academy 17 April 2013
  • 2. EA & The Second Law of Thermodynamics • • • Closed biological systems & entropy Enterprise = system Funding streams and suboptimization 3 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 3.
  • 4. Case Study 5 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 5. Mortgage Insurance Company Context • • • • • Recent and rapid CIO turnover EA governance posture fluctuating from lenient to draconian Large infrastructure with major EA blueprinting effort underway Three month effort to rejuvenate EA governance program Worked closely with EA who was trained as a lawyer 6 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 6. Mortgage Insurance Company EA Governance Activities • • • • EA Charter, EA Board Charter Principles, Standards Defining and customizing language in principles and standards • “What works ‘round here” Metrics - Focus on Outcomes versus Activity 7 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 7. EA Governance Functional Model EA Governance Implementation Governance EA Change Management Value Measurement & Reporting Implementation Governance EA review process to ensure compliance EA deviation process to record disallowed variances EA exception process to record & communicate exceptions Change Management Formally manage artifacts, standards/principles, and architecture blueprint Value Measurement Record and articulate value of EA program Focus on customer and business-centric outcomes Continuous process improvement feedback 8 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 8. EA Governance Model Business Strategy IT Governance EA Scorecard EA Governance Implementation Governance EA Change Management Value Measurement & Reporting EA Repository Environmental Changes & Innovation 9 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Project Funding Project Execution IT-intensive Procurement & Adoption Metadata, Patterns Standards, Waivers, & Violations, Models, Reference Architectures, Strategies & Roadmaps
  • 9. Summary Thoughts 10 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 10. Characteristics of Good EA Governance • • • • • • Organization specific Just enough, just in time Balances the “tension” of agility and governance Well communicated and socialized Integrated with procurement, PMO, SDLC, ADM, COBIT, ITIL Iterative, persistent program 11 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 11. Technology & Process Adoption • • • • • Comprehensive – people & process Repeatable process with certification for new components Approval gates and roadmaps Portfolio management essential Governance-driven sustainability 12 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 12. “Neither the importance nor the tedium of EA Governance can be overstated.” 13 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 13.
  • 14. Thank You Eric A. Stephens (@EricStephens) Oracle Enterprise Architect Director Oracle NA Technology & Government Consulting NY IT Leadership Academy 17 April 2013
  • 15. Oracle Enterprise Architecture Framework Just Enough, Just in Time 16 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 16. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 17. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 18. Backup Material 19 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 19. Strategic Customer/Citizen Focus 20 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 20. Key Governance Artifacts Artifact Description EA Program Charter Defines scope of program, design, authority, and responsibilities of the EA program Architecture Review Board Charter Defines the scope and authority of the review board with regard to architecture changes Architecture Review Process Defines process for creating and validating solution designs. Also is applied to strategic/segment architectures. Architecture Exception Template Provides a guide for capturing the necessary information regarding architectural deviations. Architecture Directive Maintenance Process Process for ratifying new directives (e.g., principles, standards, strategies). This also covers approving exceptions. Architecture Principles Directional statements to guide the broadest level of EA decision making Enterprise Conceptual Architecture (ECA) Collection of reference models defining key segments of the architecture. The ECA is used during the creation and review of architectural designs. Technology Adoption Process Structured flow for introducing new IT capabilities into the organization. EA Standard - * Initial versions of Technology Architecture standards. Includes Definitions, Middleware, OS and Virtualization, DBMS, Open Source Stack, Workflow, and IT Asset Management. EA Program RACI Matrix Draft of map between EAs and SolArchs and their respective areas of expertise/interest. Architecture Review Checklist Body of questions to use during architecture reviews 21 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 21. Instilling a GovernanceDriven Technology Adoption Process 22 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 22. EA Governance Implications • Explicit management of business architecture elements • Ownership of capabilities, functions, processes • Of the elements, which attributes to manage? • What is the lifecycle of a business architecture element? • How are business architecture elements rationalized in a portfolio? 23 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 23. SOA Governance Considerations • • • • • • What is your overall governance framework? What constitutes a service? Where in the SDLC are services sourced/designed/created? What are the approval gates? What are the criteria for new COTS and SOA? Internal SOA roadshow & education 24 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 24. BYOD/Mobile Governance Considerations • • • • • • Who owns the data? Who pays for the service? Device? Devices: forbidden, permitted, supported? Who permits the “data wipe”? User? Enterprise? Onboarding/off-boarding/emergency terminations Necessary Mobile Device Management (MDM) and network protection 25 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 25. Cloud Computing Governance Considerations • • • • Data ownership and location Availability & control Request processing Procurement authority 26 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 26. IT Consumerization - Governance Considerations • • • • • • • Most are embracing BYOD (Avande) 73% C-level executives report increased use, 60% adapting IT 88% report employees already using personal technology 64% of IT executives consider the matter “simple” Risks: 66% security, 37% unmanaged data Your competition is figuring this out Strategy: Trust & Facilitation 27 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  • 27. Big Data Governance Considerations • • • • • • Standard Data Governance applies Architecture, Master Data Management Metadata management Privacy & Access management Data stewardship and ownership Integrate with existing Business Intelligence Fabric 28 | Copyright © 2013, Oracle and/or its affiliates. All rights reserved.