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Workflow,  ovvero “Come possiamoesseresicurichetuttiseguano (correttamente) le procedure di produzione?” Enzo M. Tieghi etieghi@servitecno.it
All’inizio…. Le prime istruzionidaseguire…  (manualeoperatore?)  Infrastructure Finance Media
…aigiorninostri Quanteinformazioni (e quanta… confusione?) Infrastructure Finance Media
Quantiprocessicisono in Azienda?  In quantisonocoinvolte “persone”?  Schedulazione/ LancioProduzione Analisi/Qualità Prodottofinito Valutazione Scarti di produzione ControlloQualità materia prima Confezionamento Prodottofinito Pulizia macchine Ricevimento Materiale Stoccaggio materiale Quarantena Prodotti Controllo Ri-lavorazioni Calibrazione Taratura DeviazioniProdotti AzioniCorrettive Setup Macchine GestioneAllarmi DistribuzioneOrdini in Produzione Metal Detector Check Impostazione target, set-point
Business Process & Work Process ManagementnelleAziendeIndustriali  (secondoilmodello di ISA s95) Business Planning  & Logistics Plant Production Scheduling, Operational Management, etc Manufacturing  Operations Management Dispatching Production, Detailed Production Scheduling, Quality Assurance, ... Batch Control Discrete Control Continuous Control Level 4 4 - 	Establishing the basic plant schedule - production, material use, delivery, and shipping. Determining inventory levels.  Time Frame 	Months, weeks, days, shifts  ERP <-> Production System Production Order Completed Backflush Inventory Maintenance Execution Actual Production Order Status BPM Level 3 Workflow 3 - 	Workflow / recipe control, stepping the process through states to produce the desired end products. Maintaining records and optimizing the production process.  Time Frame 	Shifts, hours, minutes, seconds Production Order Dispatching Engineering and Spec Changes Corrective Action Maintenance Task Management Muro del Real-Time (firewall?) WPM Level 2 Digitized Work Instructions Task Execution Station-Level Control Manual Data Entry 2 - 	Monitoring, supervisory control and automated control of the production process Level 1 1 - 	Sensing the production process, manipulating the production process Alarm Analysis/ and Action Mfg Intelligence Data Condition Monitoring
Data Models – ISA s95 Compliance ,[object Object]
Personnel Model
Material Model
Product Definition
Product Parameters
Personnel Specifications
Equipment Specifications
Material Specifications
Process Segments
Product Segments
Work Order,[object Object]
Prendessesempre le decisionigiusteseguendo le procedure di produzioneapprovate dal QA e secondogli standard definiti
Si incaricasse di produrresemprerispettandoi tempi, aicostipreventivati e secondoilmigliorlivello di Qualitàraggiungibile
Come?,[object Object]
Esempio di Procedura e WorkFlow Un controllo di qualità, manuale Fare un prelievo del materiale per il QC
DefinireilWorkFlow per “Digitalizzare” la procedura di produzione 3 Passi ,[object Object]
Includere le interazionimanualiedautomatichetraoperatori, equipment e macchine
Il Wokflow è pronto per l’esecuzionesecondoquantodefinito e con la raccoltadeidati e documentazioneIl tuttosenzadoverlo “cablare” con il campo (con PLC/SCADA/DCS) e senzaprogrammazione con strumenti e tool IT
“Orchestriamo” tuttiiprocessi di Produzione Workflow Process Batch Define Brewery Setup Create/Modify Site Recipe Create/Modify Master Recipe Create Batch Create/Modify Control Recipe Process Batch Complete Batch Diamovisibilità al  Processo
Integrazionetra: Industrial Workflow & Process Automation (es. Farma)

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Tieghi Anipla 20 04 2010 Come Possiamo Essere Sicuri Che Tutti Seguano Le Procedure

  • 1. Workflow, ovvero “Come possiamoesseresicurichetuttiseguano (correttamente) le procedure di produzione?” Enzo M. Tieghi etieghi@servitecno.it
  • 2. All’inizio…. Le prime istruzionidaseguire… (manualeoperatore?) Infrastructure Finance Media
  • 3. …aigiorninostri Quanteinformazioni (e quanta… confusione?) Infrastructure Finance Media
  • 4. Quantiprocessicisono in Azienda? In quantisonocoinvolte “persone”? Schedulazione/ LancioProduzione Analisi/Qualità Prodottofinito Valutazione Scarti di produzione ControlloQualità materia prima Confezionamento Prodottofinito Pulizia macchine Ricevimento Materiale Stoccaggio materiale Quarantena Prodotti Controllo Ri-lavorazioni Calibrazione Taratura DeviazioniProdotti AzioniCorrettive Setup Macchine GestioneAllarmi DistribuzioneOrdini in Produzione Metal Detector Check Impostazione target, set-point
  • 5. Business Process & Work Process ManagementnelleAziendeIndustriali (secondoilmodello di ISA s95) Business Planning & Logistics Plant Production Scheduling, Operational Management, etc Manufacturing Operations Management Dispatching Production, Detailed Production Scheduling, Quality Assurance, ... Batch Control Discrete Control Continuous Control Level 4 4 - Establishing the basic plant schedule - production, material use, delivery, and shipping. Determining inventory levels. Time Frame Months, weeks, days, shifts ERP <-> Production System Production Order Completed Backflush Inventory Maintenance Execution Actual Production Order Status BPM Level 3 Workflow 3 - Workflow / recipe control, stepping the process through states to produce the desired end products. Maintaining records and optimizing the production process. Time Frame Shifts, hours, minutes, seconds Production Order Dispatching Engineering and Spec Changes Corrective Action Maintenance Task Management Muro del Real-Time (firewall?) WPM Level 2 Digitized Work Instructions Task Execution Station-Level Control Manual Data Entry 2 - Monitoring, supervisory control and automated control of the production process Level 1 1 - Sensing the production process, manipulating the production process Alarm Analysis/ and Action Mfg Intelligence Data Condition Monitoring
  • 6.
  • 16.
  • 17. Prendessesempre le decisionigiusteseguendo le procedure di produzioneapprovate dal QA e secondogli standard definiti
  • 18. Si incaricasse di produrresemprerispettandoi tempi, aicostipreventivati e secondoilmigliorlivello di Qualitàraggiungibile
  • 19.
  • 20. Esempio di Procedura e WorkFlow Un controllo di qualità, manuale Fare un prelievo del materiale per il QC
  • 21.
  • 23. Il Wokflow è pronto per l’esecuzionesecondoquantodefinito e con la raccoltadeidati e documentazioneIl tuttosenzadoverlo “cablare” con il campo (con PLC/SCADA/DCS) e senzaprogrammazione con strumenti e tool IT
  • 24. “Orchestriamo” tuttiiprocessi di Produzione Workflow Process Batch Define Brewery Setup Create/Modify Site Recipe Create/Modify Master Recipe Create Batch Create/Modify Control Recipe Process Batch Complete Batch Diamovisibilità al Processo
  • 25. Integrazionetra: Industrial Workflow & Process Automation (es. Farma)
  • 26. Alcunideipiùcomunicasiaffrontati: Work Instructions - Electronic Work Instructions / SOPs - "Standard Work" for Lean Initiatives – “Error proofing” - Production Set Up - Virtual Trainer Quality - Quality Hold:  Non Conformance, Rework and Quarantine - QA Plan & Sampling Corrective Action - Alarm Management and Corrective Action - Exception Management - HACCP Monitoring Procedures - Troubleshooting Trees: Equipment Repair & In-Process Product Repair Middleware - Production Specification & Recipe Management - Industrial Middleware Most Popular Most Popular Most Popular
  • 27. Esempio di manutenzione in linea 1 Signal Failure Condition monitoring picks up on failure Faults reported . Require simultaneous action 30mn later Supervisor escalation SMS/e-mail if no response Fault combination triggers workflow(s) Priority Work Order(s) issued Service engineer(s) notified instantly via wireless device ELLIPSE work planning system notified with feedback Workflow Acknowledge & Dispatch Engineer guided through required actions on wireless device Work Order closed Supervisor report issued as e-mail Spare parts ordered as required Data recorded for Auditing & Data analysis ELLIPSE work planning system notified of completion
  • 28. Esempio di manutenzione in linea 2 Flag raised in Historian to initiate maintenance activity Motor Vibration Condition monitoring picks up on failure Maintenance Work Order generated in Maximo / SAP PM Priority Work Order(s) issued Fault combination triggers workflow(s) 30min later Workflow Acknowledge & Dispatch Engineer(s) notified via wireless device Supervisor escalation if no response Work Order inserted into production schedule as required Engineer guided through required actions on wireless device Work Order closed Supervisor report issued as e-mail Material consumption reported & spares ordered as required Data recorded for Auditing & performance analysis Asset Mgt System (Maximo/ SAP PM) notified of completion
  • 29.
  • 33.
  • 37.
  • 40.
  • 42.
  • 43. Middleware“Capsugel chose Proficy Workflow because it is an innovative product and essentially can do what no other product on the market can do.” - Rovisys
  • 44.
  • 45.
  • 46.
  • 49. HAACP
  • 55.
  • 56. SOA: Service Oriented Architecture 3rd Party Applications HMI Historian Workflow MES Proficy SOA iFIX Troubleshooter Cimplicity Maint. Gateway Plant Applications Historian Change Mgt Datamart Workflow Open Enterprise Events Batch Execution Portal Scheduler Data/Equip. Models Tracker Modules Services
  • 57. SOA: Service Oriented Architecture
  • 58. WorkFlow & Procedure Operative etieghi@servitecno.it

Notes de l'éditeur

  1. And who we are is……a global infrastructure, finance, and media company taking on the world’s toughest challenges.
  2. And who we are is……a global infrastructure, finance, and media company taking on the world’s toughest challenges.
  3. There are literally 1000s of work processes within any facility. Can be administrative, production scheduling, quality, materials management, equipment setup, equipment operations, maintenance, shipping and receiving. They can be very specific such as take an in-line quality sample every hour for product x or every 10 minutes for product y. Or deliver complete setup instructions for the equipment and download a recipe to run a batch of product x.With most work processes, people are involved to carry out the steps within the process. This involves knowledge and experience of the work that is to be done and diligence to complete the work correctly.
  4. What is a Work Process?Work processes can be defined very broadly. What we are talking about is Industrial or Production Work processes. Some people think of Work Process as Business Processes, and it could be but we are talking about everyday things we do to get the job done. Lets discuss the concept of a work process.This is a SOP or Standard Operating Procedure for taking quality samples. In particular, taking a random finish product sample. This SOP is pretty complex and involves 11 pages! A lot of opportunity for error by the person taking the sample. Everyone makes mistakes and cuts corners, or even forgets how to do things. First challenge is tracking down the SOP, second is making sure you have the latest version. I have been in a plant where I found 6 different versions of the same SOP in a matter of one hour.To complete this work process it will involve 1 person, it could take an hour or so, and will require numerous individual steps. Another thing to note, all the records are kept on a piece of paper. Often times these paper records are misplaced and only have limited value because they cannot be easily shared.