business environment micro environment macro environment.pptx
The Social Web Pattern in E-Commerce (by Marcel Weiss)
1. The Social-Web-Pattern
in E-Commerce
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
2. Content
● What is the Social-Web-Pattern?
● Social-Web-Pattern in E-Commerce
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
3. The Social Web and its pattern
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
4. The Social-Web-Pattern
● The Follower-Principle
● The Stream: Newsfeed, Activity Streams
● The One-Click-Gesture
● Share-Connection to other webservices
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
5. The Social-Web-Pattern
● The Follower-Principle
● The Stream: Newsfeed, Activity Streams
● The One-Click-Gesture
● Share-Connection to other webservices
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
8. The Social-Web-Pattern
● The Follower-Principle
● The Stream: Newsfeed, Activity Streams
● The One-Click-Gesture
● Share-Connection to other webservices
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
10. The Stream
● Activity Streams, Newsfeed
● In chronological order
● Commentable
● Like Email; the Inbox is still the ultimate stream
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
12. The Social-Web-Pattern
● The Follower-Principle
● The Stream: Newsfeed, Activity Streams
● The One-Click-Gesture
● Share-Connection to other webservices
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
14. The One-Click-Gesture
● A gesture, the smallest unit of active action
online
Used for:
● redistribution
● aggregation
● 'charts'
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
15. The One-Click-Gesture
● Personalisation: Facebooks Like-data
● A better data basis for understanding the users
and their preferences
● Other examples: foursquare-checkins, flattr
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
17. The Social-Web-Pattern
● The Follower-Principle
● The Stream: Newsfeed, Activity Streams
● The One-Click-Gesture
● Share-Connection to other webservices
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
18. Share-Connection to other
webservices
Source: http://blog.louisgray.com/2011/03/your-app-is-not-complete-until-you-can.html
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
19. Share-Connection to other
webservices
● Visibility
● Virality
● Per-Item-Option
● etc.
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
20. Share-Connection to other
webservices
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
21. Social-Web-Pattern in Use
Mobile photo apps: Instagram
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
22. Social-Web-Pattern in Use
Newsaggregators: Tracked.com
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
23. Social-Web-Pattern in Use
Q&A-Sites: Quora
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
24. The Social-Web-Pattern in E-
Commerce
● Groupon Stores
● Etsy
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
29. Groupon Stores
Opportunities and challenges:
● Followers as bargain hunters
● Redistribution within Groupon with One-Click-
Gesture
● Stream/Newsfeed on site
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
30. Groupon Stores
Redistribution through One-Click-Gesture & data:
● Deals bought by friends
● (popular) deals from merchants who are being
followed by friends
● Local popular deals ('trending deals')
● Deals bought by similar users (with similar
followed merchants, with similar buying
behavior)
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
32. Etsy: Circles and Activity Feed
● „Add to your Circle“ = Follow
● Followed sellers listing a new item
● Friends favorites
● Notification when own item is featured in
treasury list
● Sales
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
33. Social-Web-Pattern in E-Commerce
● Blippy
● Hollrr
(soon to be relaunching)
● The Twitter for shopping?
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
34. What to keep in mind
● What do you want to accomplish
● What informations do users want to know
(how, when)
● What is the connection between the multiple
sides of users on your platform
● Stream front and center
● ...
Marcel Weiß (Exciting Commerce, neunetz.com) contact: marcel@neunetz.com
