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Call center performance
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Nayef Bastaki
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Call Center
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Call center performance
1.
0.0 5.0 10.0
15.0 20.0 25.0 30.0 35.0 40.0 45.0 Average waiting time for Call Center in each business sector – in Second
2.
20.0 25.0 30.0 35.0 40.0 45.0 50.0 9:00 10:00 11:00
12:00 13:00 14:00 15:00 16:00 17:00 18:00 Waiting list Vs. Hours
3.
0.0 2.0 4.0
6.0 8.0 10.0 12.0 14.0 16.0 18.0 DHL –
4.
0 10 20 30 40 50 60 - –
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