The document discusses different methods for evaluating library programs and services. It defines evaluation as a systematic process for collecting data to enhance knowledge and decision-making. Various evaluation methods are described, including input measurement, output measurement, impact assessment, and service quality reviews. Formative and summative evaluation types are outlined. The document provides an overview of evaluation strategies and techniques for planning an effective evaluation process.
3. What being measured? What does it indicate? What is not being measured? For What Purpose is the Evaluation? Who are the audiences for the information from the evaluation? From what sources should the information be collected? When is the information needed? “ If you don’t know where you are going, how are you gonna’ know when you get there?” Yogi Berra
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