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LAUNCHING A SUCCESSFUL
SMS/MOBILE CAMPAIGN
Enhancing your Retail Business with Text Message
Marketing
WHY SMS?
• Mobile marketing continues to grow rapidly–
during 2011 mobile advertising grew in North
America from $304 million to $701 million.
• Nearly all text messages are read, and virtually all
mobile phones today support this technology.
• Mobile internet use has grown at twice the rate of
desktop internet use, and is projected to continue
growing rapidly.
WHY SMS?
• SMS allows you to reach your customers
wherever they are.
• Most Americans keep their cell phone within reach
nearly all the time.
• Coupons delivered via mobile media are highly
effective, according to the Mobile Marketing
Association, receiving a 10 to 1,000 percent
greater response than print coupons.
USES FOR SMS/MOBILE
MARKETING
• Increase sales and brand awareness
• Increase the number of opt-ins
• Announce new products, specials and events
• Send customers coupons, specials and promotional
deals
• Get customers involved through voting, interactive
submissions and downloads
STEPS TO A SUCCESSFUL
SMS RETAIL CAMPAIGN
1. Decide whether to hire a professional SMS
marketing company or go it alone.
• A professional company knows the ins and
outs of SMS marketing and will help you
develop a strategy for a successful campaign.
• If you decide to go it alone, make sure to follow
the codes of conduct outlined by the Mobile
Marketing Association.
STEPS TO A SUCCESSFUL
SMS RETAIL CAMPAIGN
2. Purchase a shortcode
• A shortcode is a number–typically 4 to 6
digits long–customers can use to respond to
a text message.
• A professional text message marketing
company may be able to provide a shortcode
at reduced cost.
STEPS TO A SUCCESSFUL
SMS RETAIL CAMPAIGN
3. Know your audience
• Develop messages that reflect your
customers’ needs, values and desires.
• Ask yourself what offers and information
you’d want to receive, and let that guide you
in developing highly relevant messages.
STEPS TO A SUCCESSFUL
SMS RETAIL CAMPAIGN
4. Timing is everything
• Create a campaign timeline and stick to it.
• Time your message blast, coupon or special offer
when customers are most likely to take
advantage of it.
• Create a sense of urgency– a time-sensitive
coupon that is good for one weekend only.
STEPS TO A SUCCESSFUL
SMS RETAIL CAMPAIGN
5. Evaluate and Repeat
• Track your coupon or special offer codes to
determine whether the campaign was a success.
• If response was too low, make changes and try
again.
• If response was overwhelming, tweak the
campaign to be more selective.
TAKE YOUR RETAIL
BUSINESS TO THE NEXT
LEVEL
• A strategic, well-thought out SMS marketing
campaign can substantially add to the success of
your retail business.
• Text message marketing continues to grow as
mobile phones take over desktop computers.
• Don’t miss out on the opportunity to reach more
customers and grow your business.
ABOUT EZ TEXTING
Founded in 2006, Ez Texting has been helping
businesses, groups and non-profits reach out to
customers and members through targeted text
message marketing and other mediums. Our
services include:
• Keywords and shortcodes
• Upload and management of contacts
• Advanced SMS marketing
• Reports and analytics
• Text-2-Vote/SMS Polls
• Voice, Video and Images

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Text message marketing harnessing the power of mobile for your business

  • 1. LAUNCHING A SUCCESSFUL SMS/MOBILE CAMPAIGN Enhancing your Retail Business with Text Message Marketing
  • 2. WHY SMS? • Mobile marketing continues to grow rapidly– during 2011 mobile advertising grew in North America from $304 million to $701 million. • Nearly all text messages are read, and virtually all mobile phones today support this technology. • Mobile internet use has grown at twice the rate of desktop internet use, and is projected to continue growing rapidly.
  • 3. WHY SMS? • SMS allows you to reach your customers wherever they are. • Most Americans keep their cell phone within reach nearly all the time. • Coupons delivered via mobile media are highly effective, according to the Mobile Marketing Association, receiving a 10 to 1,000 percent greater response than print coupons.
  • 4. USES FOR SMS/MOBILE MARKETING • Increase sales and brand awareness • Increase the number of opt-ins • Announce new products, specials and events • Send customers coupons, specials and promotional deals • Get customers involved through voting, interactive submissions and downloads
  • 5. STEPS TO A SUCCESSFUL SMS RETAIL CAMPAIGN 1. Decide whether to hire a professional SMS marketing company or go it alone. • A professional company knows the ins and outs of SMS marketing and will help you develop a strategy for a successful campaign. • If you decide to go it alone, make sure to follow the codes of conduct outlined by the Mobile Marketing Association.
  • 6. STEPS TO A SUCCESSFUL SMS RETAIL CAMPAIGN 2. Purchase a shortcode • A shortcode is a number–typically 4 to 6 digits long–customers can use to respond to a text message. • A professional text message marketing company may be able to provide a shortcode at reduced cost.
  • 7. STEPS TO A SUCCESSFUL SMS RETAIL CAMPAIGN 3. Know your audience • Develop messages that reflect your customers’ needs, values and desires. • Ask yourself what offers and information you’d want to receive, and let that guide you in developing highly relevant messages.
  • 8. STEPS TO A SUCCESSFUL SMS RETAIL CAMPAIGN 4. Timing is everything • Create a campaign timeline and stick to it. • Time your message blast, coupon or special offer when customers are most likely to take advantage of it. • Create a sense of urgency– a time-sensitive coupon that is good for one weekend only.
  • 9. STEPS TO A SUCCESSFUL SMS RETAIL CAMPAIGN 5. Evaluate and Repeat • Track your coupon or special offer codes to determine whether the campaign was a success. • If response was too low, make changes and try again. • If response was overwhelming, tweak the campaign to be more selective.
  • 10. TAKE YOUR RETAIL BUSINESS TO THE NEXT LEVEL • A strategic, well-thought out SMS marketing campaign can substantially add to the success of your retail business. • Text message marketing continues to grow as mobile phones take over desktop computers. • Don’t miss out on the opportunity to reach more customers and grow your business.
  • 11. ABOUT EZ TEXTING Founded in 2006, Ez Texting has been helping businesses, groups and non-profits reach out to customers and members through targeted text message marketing and other mediums. Our services include: • Keywords and shortcodes • Upload and management of contacts • Advanced SMS marketing • Reports and analytics • Text-2-Vote/SMS Polls • Voice, Video and Images