Quality is in the Eye of the Beholder, by Eva Klaudinyova

•

0 j'aime•391 vues

Eva Klaudinyova, Localization Manager in the Globalization Program at VMware, explains the processes used in her company to control the quality of its translated materials and to measure the service level of the company's external vendors.

Business

Quality is in the Eye of the Beholder Eva Klaudinyova VMware, Inc.

VMware at a Glance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

History of Quality Management at VMware ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Quality Criteria at VMware ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Quality Management Maturity Area Current status Further development 1. Linguistic and Translation Quality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2. Localization Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Quality Management Maturity 2 Area Current status Further development 3. Quality of Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],4. Technical Expertise ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

It’s quality, stupid! ,[object Object],[object Object],[object Object],[object Object]

THANK YOU! Eva Klaudinyova [email_address]

Contenu connexe

Similaire à Quality is in the Eye of the Beholder, by Eva Klaudinyova

Doctrain Life Sciences Handling Dita Topics And Translation In A Regulated ...Scott Abel

Andrew Thomson ResumeAndrew Thomson

Webinar automotive and engineering content 16.06.16kantanmt

Managing Translation Memories for Engineering and Automotive TranslationPoulomi Choudhury

Change the way you work: Lessons from other industriesSDL Trados

Viktor Tokar CVViktor Tokar

USHILPA_I_Resume (1) (1)Shilpa Javali

What machine translation developers are doing to make post-editors happyIconic Translation Machines

Ankita_Bhatnagar_ReleaseManager_05-07-2016Ankita Bhatnagar

Deepthi DS_Business Analyst & Test Lead_ResumeDeepthi D S

Legacy ECM MigrationLantzy14

Reshma Resume 2016Reshma Murali

Yogesh Keshaowar_ProfileYogesh Keshaowar

Lexcelera MT Breaking CompromisesLoriThicke

Vinny PanwarVinny Panwar

ECM Migration Webinar - Move to SharePointKnowledgeLake

How a Business Process Vision May Boost Innovative IdeasNathaniel Palmer

Roger johnson resume_2020rnjohnso

CV_Sanjaysanjay DS

Similaire à Quality is in the Eye of the Beholder, by Eva Klaudinyova (20)

Doctrain Life Sciences Handling Dita Topics And Translation In A Regulated ...

Andrew Thomson Resume

Webinar automotive and engineering content 16.06.16

Managing Translation Memories for Engineering and Automotive Translation

Change the way you work: Lessons from other industries

Viktor Tokar CV

USHILPA_I_Resume (1) (1)

What machine translation developers are doing to make post-editors happy

Ankita_Bhatnagar_ReleaseManager_05-07-2016

Deepthi DS_Business Analyst & Test Lead_Resume

Legacy ECM Migration

Reshma Resume 2016

Yogesh Keshaowar_Profile

Lexcelera MT Breaking Compromises

Vinny Panwar

ECM Migration Webinar - Move to SharePoint

How a Business Process Vision May Boost Innovative Ideas

Roger johnson resume_2020

CV_Sanjay

Plus de Ccaps Translation and Localization

Em terra de google, quem tem tradutor é reiCcaps Translation and Localization

Gerente de projetos: de onde vem, para onde vai?Ccaps Translation and Localization

A situação do tradutor hoje no Brasil – problemas encontrados em três anos de...Ccaps Translation and Localization

Sales and Marketing on a ShoestringCcaps Translation and Localization

Você sabe se vender? - Dicas de como ganhar mais clientes ou manter os que v...Ccaps Translation and Localization

Entendendo a tradução - Negociação gerenciamento de qualidade, DTP e resultadosCcaps Translation and Localization

Erro 404: Localização não encontradaCcaps Translation and Localization

Error 404: No se encuentra la localización Ccaps Translation and Localization

A faca de três gumes da localizaçãoCcaps Translation and Localization

La navaja de triple filo de la localizaciónCcaps Translation and Localization

Error 404: Localization Not FoundCcaps Translation and Localization

The Localization Triple-Edged SwordCcaps Translation and Localization

Looking South for Inspiration: Entrepreneurship, Creativity and Content in th...Ccaps Translation and Localization

You Can’t Spell GALA without L.A.Ccaps Translation and Localization

Think Latin America: The State of the InternetCcaps Translation and Localization

Think Latin America: Live PositivelyCcaps Translation and Localization

Saludos, Amigos: Rising Opportunities in Latin AmericaCcaps Translation and Localization

Manual do Bom RelacionamentoCcaps Translation and Localization

Social Media in Latin AmericaCcaps Translation and Localization

Multilingual Marketing for Exporters - Latin AmericaCcaps Translation and Localization

Plus de Ccaps Translation and Localization (20)

Em terra de google, quem tem tradutor é rei

Gerente de projetos: de onde vem, para onde vai?

A situação do tradutor hoje no Brasil – problemas encontrados em três anos de...

Sales and Marketing on a Shoestring

Você sabe se vender? - Dicas de como ganhar mais clientes ou manter os que v...

Entendendo a tradução - Negociação gerenciamento de qualidade, DTP e resultados

Erro 404: Localização não encontrada

Error 404: No se encuentra la localización

A faca de três gumes da localização

La navaja de triple filo de la localización

Error 404: Localization Not Found

The Localization Triple-Edged Sword

Looking South for Inspiration: Entrepreneurship, Creativity and Content in th...

You Can’t Spell GALA without L.A.

Think Latin America: The State of the Internet

Think Latin America: Live Positively

Saludos, Amigos: Rising Opportunities in Latin America

Manual do Bom Relacionamento

Social Media in Latin America

Multilingual Marketing for Exporters - Latin America

Dernier

Excvation Safety for safety officers referencessuser2c065e

Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...Associazione Digital Days

Planetary and Vedic Yagyas Bring Positive Impacts in LifeBhavana Pujan Kendra

Unveiling the Soundscape Music for Psychedelic ExperiencesDoe Paoro

GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfDanny Diep To

Send Files | Sendbig.comSend Files | Sendbig.comSendBig4

20200128 Ethical by Design - Whitepaper.pdfChris Skinner

NAB Show Exhibitor List 2024 - Exhibitors DataExhibitors Data

EUDR Info Meeting Ethiopian coffee exportersPeter Horsten

1911 Gold Corporate Presentation Apr 2024.pdfShaun Heinrichs

Healthcare Feb. & Mar. Healthcare NewsletterJamesConcepcion7

Introducing the Analogic framework for business planning applicationsKnowledgeSeed

digital marketing , introduction of digital marketingrajputmeenakshi733

Technical Leaders - Working with the Management TeamArik Fletcher

Church Building Grants To Assist With New Construction, Additions, And Restor...Americas Got Grants

Pitch Deck Teardown: Xpanceo's $40M Seed deckHajeJanKamps

business environment micro environment macro environment.pptxShruti Mittal

Supercharge Your eCommerce Stores-acowebsGOKUL JS

Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...ssuserf63bd7

TriStar Gold Corporate Presentation - April 2024Adnet Communications

Dernier (20)

Excvation Safety for safety officers reference

Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...

Planetary and Vedic Yagyas Bring Positive Impacts in Life

Unveiling the Soundscape Music for Psychedelic Experiences

GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf

Send Files | Sendbig.comSend Files | Sendbig.com

20200128 Ethical by Design - Whitepaper.pdf

NAB Show Exhibitor List 2024 - Exhibitors Data

EUDR Info Meeting Ethiopian coffee exporters

1911 Gold Corporate Presentation Apr 2024.pdf

Healthcare Feb. & Mar. Healthcare Newsletter

Introducing the Analogic framework for business planning applications

digital marketing , introduction of digital marketing

Technical Leaders - Working with the Management Team

Church Building Grants To Assist With New Construction, Additions, And Restor...

Pitch Deck Teardown: Xpanceo's $40M Seed deck

business environment micro environment macro environment.pptx

Supercharge Your eCommerce Stores-acowebs

Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...

TriStar Gold Corporate Presentation - April 2024