Solution to case study 'Hacker Hunters' from Baltzan Philips chapter 4

1. HACKER
HUNTERS

2. Presented to
Mr. A.T.M. Jakaria Khan
Course Instructor
Management Information
Systems
Presented by
Group – 26
Fableeha Bushra Choudhury
RH-19
Saad Ashraf ZR-40
Section A
BBA Batch 20
Institute of Business Administration
University of Dhaka
Date

3. Case overview

4. Case overview
Hacker hunters: New breed of crime fighters that track down
on internet criminals
ShadowCrew: Cybercrime group equivalent to an “eBay for the
underworld”
Operation Firewall: Took down the cybercrime group
ShadowCrew

5. Case focus

6. Case focus
Role of online service
providers (OSP)
Importance of virtual
identity
Need for central
agencies

7. Case focus
1. Role of online service providers (osp)
 OSPs consist of Internet service provider, email provider, news
provider (press), entertainment provider (music, movies), search,
e-shopping site (online stores), e-finance or e-banking site, e-
health site, e-government site, Wikipedia, or Usenet
 They store enormous amounts of data which can lead to damage
of reputation and loss of business if security is breached
 Example: iCloud

8. Case focus
2. Importance of Virtual identity
 An interface between the physical person and virtual person
other users see on their computer screen
 Virtual Social World vs. Virtual Financial World

9. Case focus
3. Need for central agencies
 Surging number of cybercrime incidents
 78% increase in cost of cybercrime from 2006 to 2013
 Extent of cybercrime networks
 New dimension of police ethics

10. Answers to case
questions

11. Question 1
What types of technology could big retailers
use to prevent identity thieves from purchasing
merchandise?

12. Identity theft is the forging of someone’s identity for the
purpose of fraud
Two types of purchases that can be made with stolen
identities:
1. Online theft and online purchase
2. Physical theft and physical purchase

13. Steps to prevent online purchases:
 Requirement of a login pin and a purchase pin
 Biometric verification such as a voice signature or a
fingerprint taken by a bluetooth device
 Asking for verification codes that are on the back of
credit cards

14. Steps to prevent physical purchases:
 Requirement of signature or fingerprint over certain
amount of purchases
 Photo identification
-Policies for protection of customer pictures to
prevent misuse. Example: No access without warrants
-Erase all data from cameras to prevent data buildup

15. Question 2
What can organizations do to protect
themselves from hackers looking to steal
account data?

16.  Set up information security policies and information
security plans
 Restrict access to only those necessary
-Content filtering
-Encryption
 Require passwords that
-Are longer (10 characters or more)
-Contain capital letters
-Contain small letters
-Contain numerical characters
-Contain special characters
 Invest in a higher quality firewall and security settings

17. Question 3
Do you think it Is ethical for authorities to tap
an online service provider and read people’s e-
mail? Why or why not?

18. Unethical because it may lead to:
 Incorrect suspicions and wrongful convictions
 Bad repercussions for people who did not commit any
crime
 Racial profiling

19. But necessary because:
 The potential damage that can be done is enormous
 The extent of crime networks is vast

20. Question 4
Do you think it was ethical for authorities to
use one of the high-ranking officials to trap
other gang members? Why or why not?

21. Ethical because:
 ShadoCrew was a known criminal organization
 It was necessary to build a case and find witnesses to
take down the organization
 It is a traditional method for taking down criminal
organizations

22. Question 5
Find the best ways to protect yourself from
identity theft

23.  Monitoring credit report
 Keeping track of bank and credit card records
 Not volunteering any private information via
email
 Shred any paperwork with personal
information
 Never using a credit card on a non-secure site
 Using a password with characteristics described
before

24. Thank you