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we are the web
jacqueline fackeldey@NVFM
        FARMADAG
       2 november 2007
agenda
 •   introduction jff
 •   shift happens
 •   we are the web
 •   do’s & don’ts




jacqueline@fackeldeyfinds.com
this is me…
    business inspirator & innovator                       philips

    ing feel-the-future online oxygen bijenkorf
    klantropoloog               vinder zwitserland
                                    linkedin

    witte oordopjes technology-makes-it-possible-

    people-make-it-happen human being ipv
    human buying ov verkopen = gunnen
    lovemark persoonlijke postbankpas connector
    iets > niets boerenverstand mac
                                               fackeldeyfinds.
    frankwatching                molblog

jacqueline@fackeldeyfinds.com
shift happens
                                       • ? views on YouTube in
                                         1 year
                                       • 2000 pictures uploaded
                                         to flickr every ?
                                       • 2.700.000.000 searches
                                         on Google every ?
                                       • 250.000 send and
                                         received emails and
                                         chats by ? th birthday


jacqueline@fackeldeyfinds.com
shift happens
 • 4.000.000.000 views on YouTube in 1
   year
 • 2000 pictures uploaded to flickr every
   minute
 • 2.700.000.000 searches on Google
   every month
 • 250.000 send and received emails and
   chats by 21th birthday

jacqueline@fackeldeyfinds.com
today!s and tomorrow!s customer




jacqueline@fackeldeyfinds.com
web 2.0
        passion                       tiranny of transparancy
                                                     share
we love to judge                     read & write

                           peer to peer
webbased                                                prosumer
                                                  open source
participation                    co-creation
                                 customization
public beta                                            mash-up

            word of mouth(wom)
     social networking                     buzz      the longtail
  jacqueline@fackeldeyfinds.com
we are
the web




 jacqueline@fackeldeyfinds.com
we are on
online oxygen




 jacqueline@fackeldeyfinds.com
we generate content




jacqueline@fackeldeyfinds.com
we love to converge




jacqueline@fackeldeyfinds.com
we talk
about
 you


jacqueline@fackeldeyfinds.com
we love to judge and share




jacqueline@fackeldeyfinds.com
we
search
  to
 find


jacqueline@fackeldeyfinds.com
we love to meet




jacqueline@fackeldeyfinds.com
we make mashups




jacqueline@fackeldeyfinds.com
we love to customize




jacqueline@fackeldeyfinds.com
we make our own mediamix




jacqueline@fackeldeyfinds.com
we trust
  our
 peers


 jacqueline@fackeldeyfinds.com
and we
  don!t trust
    you
  anymore


jacqueline@fackeldeyfinds.com
so what should you do...




jacqueline@fackeldeyfinds.com
it should be
                                   – easy to use
         with your                 – interactive

         website?              it should have
                                   – an ’outside in’ mentality
                                   – a review-functionality




jacqueline@fackeldeyfinds.com
• easy to use search
                                 functionality on your own
                                 website
with search?
                               • searchengine-marketing:
                                 – lead generation
                                 – ‘branding’
                                 – Google and beyond




jacqueline@fackeldeyfinds.com
• make your pr- and
                                 communicationdepartment
                                 ready for blogs
                               • monitoring relevant blogs
    with blogs?                • advertisements on relevant
                                 blogs
                               • participate in relevant blogs
                               • start blogging yourself




jacqueline@fackeldeyfinds.com
•   faciltate users to participate in your
                                   products or services
                               •   make your content available to be
                                   shared on YouTube, in
ugc and co-                        communities, portals, blogs
                               •   think ‘open source’ and be happy
 creation?                         with mashups
                               •   consider your users as valuable to
                                   your business and ‘pay’ them if are
                                   actively particiapting in it
                               •   surprise your users every once in
                                   a while with a new tool or
                                   functionality



jacqueline@fackeldeyfinds.com
no control

 so, it’s                       no pushing

marketing                       me selling
                                proposition
   with                         facilitate
 and not                        listen, try & learn
  at the                        be authentic,
customer                        honest
                                be human


 jacqueline@fackeldeyfinds.com
inspired by

wired (thoughts)
didyouknow (stats)
cluetrain manifesto (thoughts)
logic and emotion (visuals)
futurelab (visual)
threadless (visual)


jacqueline@fackeldeyfinds.com
any questions?
                you can find me here
                  jacqueline@fackeldeyfinds.com
                      www.fackeldeyfinds.com
                        +31 (0)6 146 77 496
                       skype: fackeldeyfinds
                     twitter.com/fackeldeyfinds
                         del icio us: macjfan


jacqueline@fackeldeyfinds.com

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We Are The Web NVFM Farmadag 021107_Jacqueline Fackeldey

  • 1. we are the web jacqueline fackeldey@NVFM FARMADAG 2 november 2007
  • 2. agenda • introduction jff • shift happens • we are the web • do’s & don’ts jacqueline@fackeldeyfinds.com
  • 3. this is me… business inspirator & innovator philips ing feel-the-future online oxygen bijenkorf klantropoloog vinder zwitserland linkedin witte oordopjes technology-makes-it-possible- people-make-it-happen human being ipv human buying ov verkopen = gunnen lovemark persoonlijke postbankpas connector iets > niets boerenverstand mac fackeldeyfinds. frankwatching molblog jacqueline@fackeldeyfinds.com
  • 4. shift happens • ? views on YouTube in 1 year • 2000 pictures uploaded to flickr every ? • 2.700.000.000 searches on Google every ? • 250.000 send and received emails and chats by ? th birthday jacqueline@fackeldeyfinds.com
  • 5. shift happens • 4.000.000.000 views on YouTube in 1 year • 2000 pictures uploaded to flickr every minute • 2.700.000.000 searches on Google every month • 250.000 send and received emails and chats by 21th birthday jacqueline@fackeldeyfinds.com
  • 6. today!s and tomorrow!s customer jacqueline@fackeldeyfinds.com
  • 7. web 2.0 passion tiranny of transparancy share we love to judge read & write peer to peer webbased prosumer open source participation co-creation customization public beta mash-up word of mouth(wom) social networking buzz the longtail jacqueline@fackeldeyfinds.com
  • 8. we are the web jacqueline@fackeldeyfinds.com
  • 9. we are on online oxygen jacqueline@fackeldeyfinds.com
  • 11. we love to converge jacqueline@fackeldeyfinds.com
  • 13. we love to judge and share jacqueline@fackeldeyfinds.com
  • 14. we search to find jacqueline@fackeldeyfinds.com
  • 15. we love to meet jacqueline@fackeldeyfinds.com
  • 17. we love to customize jacqueline@fackeldeyfinds.com
  • 18. we make our own mediamix jacqueline@fackeldeyfinds.com
  • 19. we trust our peers jacqueline@fackeldeyfinds.com
  • 20. and we don!t trust you anymore jacqueline@fackeldeyfinds.com
  • 21. so what should you do... jacqueline@fackeldeyfinds.com
  • 22. it should be – easy to use with your – interactive website? it should have – an ’outside in’ mentality – a review-functionality jacqueline@fackeldeyfinds.com
  • 23. • easy to use search functionality on your own website with search? • searchengine-marketing: – lead generation – ‘branding’ – Google and beyond jacqueline@fackeldeyfinds.com
  • 24. • make your pr- and communicationdepartment ready for blogs • monitoring relevant blogs with blogs? • advertisements on relevant blogs • participate in relevant blogs • start blogging yourself jacqueline@fackeldeyfinds.com
  • 25. faciltate users to participate in your products or services • make your content available to be shared on YouTube, in ugc and co- communities, portals, blogs • think ‘open source’ and be happy creation? with mashups • consider your users as valuable to your business and ‘pay’ them if are actively particiapting in it • surprise your users every once in a while with a new tool or functionality jacqueline@fackeldeyfinds.com
  • 26. no control so, it’s no pushing marketing me selling proposition with facilitate and not listen, try & learn at the be authentic, customer honest be human jacqueline@fackeldeyfinds.com
  • 27. inspired by wired (thoughts) didyouknow (stats) cluetrain manifesto (thoughts) logic and emotion (visuals) futurelab (visual) threadless (visual) jacqueline@fackeldeyfinds.com
  • 28. any questions? you can find me here jacqueline@fackeldeyfinds.com www.fackeldeyfinds.com +31 (0)6 146 77 496 skype: fackeldeyfinds twitter.com/fackeldeyfinds del icio us: macjfan jacqueline@fackeldeyfinds.com