1. GROUP 8
Nik Nur Shuhada Bt Nik Rasidi
NurSyahira Bt Baharudin
Nurul ‘Aqilah Bt Zakaria
Nor Farahana Bt Sidek

2. What is nonverbal communication?

3. Nonverbal communication is a process of
communication through sending and receiving
wordless messages.
Nonverbal Communication
=
Communication without words

4. Difference between verbal
&
Nonverbal communication

5. Verbal and non verbal are all types of
communication. But the difference between
them is that we use our voice in verbal
communication and we use body signs in
non-verbal communication.

6. Form of nonverbal communication
• Eye Contact
• Facial Expressions
• Posture
• Gestures

7. Eye Contact
Eye contact, a key characteristic of
nonverbal communication, expresses
much without using a single word.

8. Eye contact
Do’s Don’ts
1- Made eye contacts with all 1- Focus only at one place
audience
2- Look at the person you are 2- Look at the bored audience
comfortable with

9. Facial Expression
Facial expression can communicate
numerous feeling
E.g :
sad
anger
happy

10. Facial Expression
Do’s Don’ts
1- Always smile at 1- Over-do the smile
appropriate time
2- Adapt facial expression
accordingly to the matter
and audience

11. Posture
Posture and how you carry your
self tells a lot about you. How you
walk, sit, stand or hold your head
not only indicates your current
mood, but also your
personality in general.

12. Posture
Do’s Don’ts
1- Tap the shoes slowly while 1- Walk too fast to or too slow
walking
2- Walk properly 2- Leg cross/slouches while
walking @ sitting
3-Shoulder shrug

15. Gesture
A gesture is a characteristic of nonverbal
communication in which visible body
actions communicate particular message.
Gestures include movement of
the hands, face, or other parts of
the body.

16. Gesture
Do’s Don’ts
1- Gripping hands 1- Gripping hands
2- Rubbing hands
3- Appropriate hands
movement

18. Gripping hands

19. Thank You