1. Badalona. Spain
Hospital Universitari
WIN
We need a new language, I’m sure !!!
Fina Mauri
ESC 2011, Paris

2. ¿ Which language did we use until now ?

3. ¿ Which language did we use until now ?

4. ¿ Which language did we use until now ?

5. ¿ Wich language did we use until now ?
Solution

6.
Problem Solution
End of
problem

7. ¿ Which language did we use until now
?

8. but …

10.
?

11. How about changing our language ?
?

12.
Adding some ones ?
How about
modifying some
details ?

13. ?

14. ?

15. And mainly …

16.
?
Adding to Work as a real
team ?

17.
?
Adding to Work as a real
team ?

19. El problema
es menos
problema
Modifying some
details …

20. The big problem
is no longer a
big problem
Modifying some
details …

21. We need another language

24. We need another language

25. This language
Means the WIN concept

26. WIN concept

27. Vital for
working well !!
Language A
Problem => Solution
•Rigidity
•Protocol
•Burocracy

28. Vital to enjoy while
working !!!
Language B
“ Let’s see “
•Everything is possible
•Let’s discuss
•Let’s empathise

29. IDIOMA A
Problema => Solución
IDIOMA B
“Veamos que solución “
WIN language
+Language A
Problem => Solution
Language B
“ Let’s see “

30. WIN concept

31. WIN concept

32. WIN concept

33. WIN concept

34. WIN concept in Education
Educational Forums

35. WIN concept in Education
Fisicians

36. WIN concept in Education
Fisicians

37. WIN concept in Education
Fisicians

38. WIN concept in Education
Fisicians

39. WIN concept in Education
General population

40. WIN concept in Education
General population

41. WIN concept in Education
General population

42. WIN concept in Education
General population

43. The WIN language
• Enhance knowledge, but primarily wisdom
Dr Hideo Tamai

44. Dr Hideo Tamai
The WIN language
• Enhance knowledge, but primarily wisdom

45. The WIN language

46. • If we only take into account the amount of knowledge
• We enhance pride
• We enhance vanity

47. • If we only take into account the amount of knowledge
• We enhance pride
• We enhance vanity

48. • Encourages contact between people
• Between professionals and patients
• Amongst professionals
The WIN language should

49. • Talk about the human beings , not only
about problems
The WIN language

50. In WIN language
You are not an anesthesiologist
You are not a surgeon
You are not a cardiologist
You are not a nurse
You are not an auxiliary nurse
You are not a porter
You are not an administrative person
You are not only a patient
You are just a human being
who meets
another human being

51. ¿ What about professionals ?
¿ Do we enjoy our profession ?
¿ Does it make us feel good as people ?

52. •Rigidity
•Protocol
•Burocracy

54. When you are just a human being
who meets
another human being

55. You allow yourself
to enjoy life

56. You allow yourself
to enjoy life
WiWIN language

57. WIN lenguage is going to
• Allow us to enjoy
• Allows us to act wisely
• Allow us to relate as human being to human bein

58. Thank you !!!
Badalona. Spain
Hospital Universitari