Enterprise Search could become a cost-efficient enabler to make enterprise content available on mobile devices. Both for internal and external content.

1. ACCESSING ENTERPRISE
CONTENT WITH MOBILE SEARCH
October 2012 – Christian Ubbesen, Findwise

2. Enterprise Search is the Enabler
Enterprise Search could become a cost-efficient enabler
to make enterprise content available on mobile devices.
For employees For customers
Internal content External content

3. Challenges
• Making enterprise content available for reading on mobile
devices, to increase employee productivity
• Giving employees access to modern IT-tools, the same tools they
are used to having at home (Google search, SmartPhone apps)
• Secure access to content

4. Goal
Make content FINDABLE and
READABLE on mobile devices.

5. The road to making enterprise content available in
mobile devices starts with Enterprise Search...

6. From Enterprise Search to Search as a Service
Search
Engine
Content
Invest once – utilize many times

7. Finding and Reading content?
Search
Engine
It’s already in the search index! Content

8.  We now have a repository of all enterprise content.
What about mobile access to the Enterprise Search system?

9. Going mobile... Security first.
Mobile search app could be made available over encrypted tunnel to
the intranet. Example solution: Good.com
Internal Internet
Search Engine
Content

10.  Enterprise Search platform in place!
 Mobile access framework in place!
Let’s make the content FINDABLE and READABLE...

11. Mobile FINDABILITY
• Small screen ...
• Limited input capabilities ...
What are the Best Practice from other mobile apps?

12. Autocomplete

13. Categorized Search Results

14. Saved Searches & Recent Searches

15. Saved Searches

16. Sorting

17. Filtering

18. Geo Search Result

19. Different types of query input fields

20. Controlled Vocabularies / Taxonomies

21. Creating conditional filters
Advanced queries:
”search expression” AND
Company contains
{3M, AES, AFLAC} AND
Profits > USD 1000000 ...

22. Spotify – Starring, Sharing

23. Push notification
Push: ”A new document that you
should read is now available on the
intranet ...”

24. Now we’re finding the information, what about reading it?

25. READING the information
Enterprise Search functionality for easy reading of
content on mobile devices:
 Converting Office and PDF documents to HTML
 Automatic summarization of content
 Or just act as content distributor

26. HTML Example – Google ”View as HTML”

28. Automatic summarization

29. Automatic summarization

30. That’s it!
 All content gathered in enterprise search index
 Mobile devices can access the search platform
 Content is easily Findable
 Content is easily Readable

31. How to develop – Native app vs Web app

32. Findability Architecture – Typical solution

33. Christian Ubbesen
christian.ubbesen@findwise.com
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