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Fjord Service Design Academy: A business case for transformative services

by on Jun 25, 2012

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Nancy Birkhölzer and Melanie Wendland from Fjord’s Service Design Academy delivered a keynote at the Service Design Conference organized by the German chapter of the International Service Design ...

Nancy Birkhölzer and Melanie Wendland from Fjord’s Service Design Academy delivered a keynote at the Service Design Conference organized by the German chapter of the International Service Design Network. Theme of the conference was Creating value(s): Transforming business, society and individual behavior through Service Design.

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Fjord Service Design Academy: A business case for transformative services Fjord Service Design Academy: A business case for transformative services Presentation Transcript