Fjord and the Service Design Network SF hosted their kick-off 2014 event on "Learning in the Digital Age." This deck, presented by Karin Little (Executive Service Design Director) and Thomas Schneider (Design Director) gives an overview for how education is changing in a digital world.

1. +
Learning in the Digital Age
Karin Little | Executive Service Design Director, Fjord
Thomas Schneider | Design Director, Fjord
Redesigning Education
Eren Bali | Co-founder, CEO, Udemy
Design Opportunities in the Transitional Period in Education
Minjeong Kim | UX and Product Designer, Coursera
Designing MOOCs at a Public Health Sciences University
Steven Williams | Coursera Instructional Designer and Project Manager, UCSF
1

2. Learning in the Digital Age
Karin Little, Thomas Schneider
Fjord/SDN
January 16, 2014

3. 3 parts
1. student stories
2. context
3. opportunities

4. 1.student stories
judy
james
ava

5. hyperlink
judy

6. 2.context
skills
technology
consumers

7. Skills
In recent years we’ve seen a shift away from learning
as something that only happens through pairing
teachers with students in traditional classrooms.
E = mc
2

8. Skills
Being online is transforming the way people learn.
Ranging from user-generated video instruction to
online courses from prestigious universities, new
opportunities are available anytime and anywhere to
anyone with an Internet connection.

9. Skills
The future is already here — it’s just
not very evenly distributed.
William Gibson

10. Skills
skills:
What these technologies are doing is
really helping people embrace change
at faster rates than ever before.

11. Skills
Workplace expectations are also changing.
New hires at Google are expected to demonstrate:
-
analytical reasoning
communication skills
a willingness to experiment
ability to be a team player
passion and leadership

12. Skills
Some of these skills are harder to gain or demonstrate in
online learning environments...
- analytical reasoning
- communication skills
- a willingness to experiment
- ability to be a team player
- passion and leadership

13. Technology
An increasing amount of sensors and devices create an
exponentially increasing amount of data.
2003
people on earth
2010
2015
things connected to the internet
2020

14. Technology
With the early-stage challenges we’re facing just on desktop,
how will the explosion of devices and connectivity affect the
learning environment?

15. Consumers
Thanks to brands like Amazon, Google, Uber and
Facebook, consumers expect highly personalized,
seamless experiences that put them at the center.

16. Consumers
Recent reports indicate that the best candidates of
online learning (in terms of retention and success rate)
tend to be highly motivated, self-driven students who
have already taken higher education courses.
The New York Times, December 10, 2013

17. 3.opportunities
content
roles
locations

18. Content
Content offerings will be:
adaptive
Knewton
Carnegie Learning

19. Content
Content offerings need to be:
active
“ Science of Cooking”
Harvard on edX

20. Content
Content offerings need to be:
collaborative
Google hangouts

21. Roles
Students want a
more cohesive,
adaptive learning
experience that puts
them in the center.
Students need help
navigating the
growing range of
educational choices
Text
and options in front
of them.
They need:
They need:
They need:
Eduvators
Learning Journey
Mentors
Learning Agents
http://knowledgeworks.org/learning-in-2025
Students need to
find the right people
to connect with.

22. Locations
Add virtual to physical
Coursera, edX, and
others are working
with established brick
and mortar institutions
to create blended
learning offerings.
6.00xL Introduction to Computer Science and Programming, MITx
virtual pic

23. Locations
Add physical to virtual
Udacity promotes
meetups of students in
physical proximity

24. Locations
Consequence:
Everything gets a
learning layer

25. Content delivery will change.
New roles will emerge.
Learners will have more options.
But people will remain at the heart of learning.
Learners should be at the center.
“The Place for People amid Digital Innovation”
posted on May 7, 2013 by Katherine Prince

26. thank you

27. +
Learning in the Digital Age
Karin Little | Executive Service Design Director, Fjord
Thomas Schneider | Design Director, Fjord
Redesigning Education
Eren Bali | Co-founder, CEO, Udemy
Design Opportunities in the Transitional Period in Education
Minjeong Kim | UX and Product Designer, Coursera
Designing MOOCs at a Public Health Sciences University
Steven Williams | Coursera Instructional Designer and Project Manager, UCSF
27