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Putting content at the centre
of your digital marketing

Jon Munro | Visit Wales




Source | Flickr | Discover Carmarthenshire
“So, first of all a little bit about me”




                                          30 slides in 20 minutes!
Source | Instagram | flyjon
Well no, it’s actually about this lot!
Budgets, targets and strategy
£10 million per annum and 35 staff
Delivering £100 million in additional value
Our big focus is improving Wales’ reputation
Awareness, consideration and advocacy …
The ubiquitous marketing funnel
Complexity and engagement
That which exists in
                      related databases –
                      product data for sure but
                      also things like routes
                      and trails




Content that exists
on your CMS and
social platforms –
words, pictures
and video                      Source | Flickr | Bryn Llewelyn B&B
Digital Marketing … in a nutshell


                        That’s it … simple
Content

Distribution
Source | Flickr | Discover Carmarthenshire




  Right content
  Right person
  Right device
  Right time
  Right action
Strategy




            Social
SEO
      PPC


                     PR
                          UX
        Data

      Content
Develop themes and tell a story
Romantic Breaks in Wales
So, what was our starting point?

Our objectives – search visibility, brand awareness and interest
We were ranking poorly for terms around romantic breaks …

A joined up approach – SEO, social media, PR, and paid search

“Useful, engaging and sharable content placed in the environments
where people were already discussing romantic breaks. Linked back to
pages on the Visit Wales website – providing more in depth information
but also supporting natural search visibility”
Our Strategy

2. Get our engaged users involved
3. Use creative ideas to grab attention
4. Reach out to the right places and join the conversation
5. Find suitable partners and encourage interaction
6. Maintain momentum and support Valentines day


           (Supporting visibility through paid search)
Getting engaged users involved
Using creative ideas to grab attention
Reach out to the right places
Useful, engaging, sharable and credible content
Find suitable partners
Encourage Interaction with key influencers
Maintain momentum
Content Hub – optimised for search
Some Results
Some learnings

      Develop themes in line with the brand

 1    story you are trying to tell. It will help you
      innovate, deliver more than the sum of
      the parts and support consistency across
      your communications
Some learnings

      Deliver those themes across multiple

 2    channels. Develop conversations and buzz
      in the short term that help support the
      longer term and associated strategy.
      Search visibility is a good example.
Some learnings

      Leverage existing content assets and

 3    repurpose the assets you develop for
      delivery across multiple channels.

      Create once. Publish everywhere. COPE!
Some learnings

      Commit budget with clear objectives

 4    behind it. Think findable, sharable,
      engaging but above all useful. Leave a bit
      aside for experimentation. Continue to
      test and learn. Take calculated risks.
Some learnings

      Success in digital is often about the sum

 5    total of many small parts. It requires a
      close working relationship between your
      internal team, agency teams and anyone
      else you work with.

      Create an environment for that to work!
Source | Flickr | HuwNeath




                             The destination content ecosystem
A simple case study – sharing images

      Visit                    Tourism
      Wales                    Business



                 Tag photos,
                   Create
                sets/albums
                 Join Groups
                Share images
Check out our explainer videos
The Big Idea
Power of tagging and sharing
Getting involved via flickr

www.sharewales.com
Final thought

“Collaboration is increasingly becoming the
business model of the future. Whilst not
impossible, it is going to become increasingly
difficult to achieve things on your own. The
smartest stuff is often proudly found elsewhere”

Gerd Leonhard, Media Futurist

Share it. Embrace it. Add to it. Make it better
Follow | @flyjon
Connect | http://www.linkedin.com/in/jonmunro
Contact | jon.munro@wales.gsi.gov.uk
Call | 0300 061 6124


Thanks 




Source | Flickr | Discover Carmarthenshire

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Putting content at the centre of your digital marketing

  • 1. Putting content at the centre of your digital marketing Jon Munro | Visit Wales Source | Flickr | Discover Carmarthenshire
  • 2. “So, first of all a little bit about me” 30 slides in 20 minutes! Source | Instagram | flyjon
  • 3. Well no, it’s actually about this lot!
  • 4. Budgets, targets and strategy £10 million per annum and 35 staff Delivering £100 million in additional value Our big focus is improving Wales’ reputation Awareness, consideration and advocacy …
  • 7. That which exists in related databases – product data for sure but also things like routes and trails Content that exists on your CMS and social platforms – words, pictures and video Source | Flickr | Bryn Llewelyn B&B
  • 8. Digital Marketing … in a nutshell That’s it … simple Content Distribution
  • 9. Source | Flickr | Discover Carmarthenshire Right content Right person Right device Right time Right action
  • 10. Strategy Social SEO PPC PR UX Data Content
  • 11. Develop themes and tell a story
  • 12. Romantic Breaks in Wales So, what was our starting point? Our objectives – search visibility, brand awareness and interest We were ranking poorly for terms around romantic breaks … A joined up approach – SEO, social media, PR, and paid search “Useful, engaging and sharable content placed in the environments where people were already discussing romantic breaks. Linked back to pages on the Visit Wales website – providing more in depth information but also supporting natural search visibility”
  • 13. Our Strategy 2. Get our engaged users involved 3. Use creative ideas to grab attention 4. Reach out to the right places and join the conversation 5. Find suitable partners and encourage interaction 6. Maintain momentum and support Valentines day (Supporting visibility through paid search)
  • 15. Using creative ideas to grab attention
  • 16. Reach out to the right places Useful, engaging, sharable and credible content
  • 17. Find suitable partners Encourage Interaction with key influencers
  • 19. Content Hub – optimised for search
  • 21. Some learnings Develop themes in line with the brand 1 story you are trying to tell. It will help you innovate, deliver more than the sum of the parts and support consistency across your communications
  • 22. Some learnings Deliver those themes across multiple 2 channels. Develop conversations and buzz in the short term that help support the longer term and associated strategy. Search visibility is a good example.
  • 23. Some learnings Leverage existing content assets and 3 repurpose the assets you develop for delivery across multiple channels. Create once. Publish everywhere. COPE!
  • 24. Some learnings Commit budget with clear objectives 4 behind it. Think findable, sharable, engaging but above all useful. Leave a bit aside for experimentation. Continue to test and learn. Take calculated risks.
  • 25. Some learnings Success in digital is often about the sum 5 total of many small parts. It requires a close working relationship between your internal team, agency teams and anyone else you work with. Create an environment for that to work!
  • 26. Source | Flickr | HuwNeath The destination content ecosystem
  • 27.
  • 28. A simple case study – sharing images Visit Tourism Wales Business Tag photos, Create sets/albums Join Groups Share images
  • 29. Check out our explainer videos The Big Idea Power of tagging and sharing Getting involved via flickr www.sharewales.com
  • 30. Final thought “Collaboration is increasingly becoming the business model of the future. Whilst not impossible, it is going to become increasingly difficult to achieve things on your own. The smartest stuff is often proudly found elsewhere” Gerd Leonhard, Media Futurist Share it. Embrace it. Add to it. Make it better
  • 31. Follow | @flyjon Connect | http://www.linkedin.com/in/jonmunro Contact | jon.munro@wales.gsi.gov.uk Call | 0300 061 6124 Thanks  Source | Flickr | Discover Carmarthenshire