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PREPARING THE LEGAL FRAMEWORK FOR
     MOBILE AND OTHER EMERGING
             PAYMENTS

Presented by Marc Lemieux

Marc.lemieux@fmc-law.com
+1 514 878 8806

November 19, 2012
OVERVIEW
1. Regulatory oversight of mobile and other emerging
   payments and related market participants
2. Protection of consumers using mobile and other emerging
   payments
3. Misuse of mobile and other emerging payments to launder
   proceeds of crime or finance terrorist activities
4. Protection of personal information stored in or transmitted
   by mobile and other emerging payments




                                                                 2
1- REGULATORY OVERSIGHT
CANADIAN PAYMENTS ACT
• Establishment of the Canadian Payment Association
   – Membership limited to banks and other FIs
   – Mandate to establish and operate payment systems (not oversee the
     operations of payment systems established by others)
   – Payment card networks other than Interac clear their transactions
     outside the scope of the Canadian Payment Association
   – Canadian Payment Association was not designed to oversee the
     operations of participants in mobile and other emerging payments
• Oversight of designated payment systems
   – Section 37 CPA grants the Minister of Finance a discretionary power to
     designate payment systems which are national in scope or play a major
     role in supporting transactions, «if it is in the public interest to do so»
   – A satisfactory basis for oversight of the mobile and emerging payment
     industries?


                                                                                   4
PCSA
• The Payment, Clearing and Settlement Act (PCSA) is concerned
  with systemic risk
• Retail systems do not give rise to systemic risk as currently
  defined and understood




                                                                  5
PCNA AND THE CODE OF CONDUCT
• The Payment Card Network Act (PCNA) currently defines a
  «payment card» as «a credit or debit card - or any other
  prescribed device - used to access a credit or debit account on
  terms specified by the issuer» (excluding «closed loop» credit
  cards issued for use only with the merchants identified on the
  card)
• The Code of Conduct currently applies to credit and debit card
  networks and their participants and covers the use of cards at
  the point-of-sale, on the internet and over the telephone
• The Code of Conduct does not however explicitly address
  mobile payment transactions

                                                                    6
ADDENDUM TO CODE OF CONDUCT
• Addendum announced in September 2012 applies to credit
  and debit card networks, and their participants, that offer
  mobile payments at the point-of-sale
• «Payment card» networks interpreted to include «credit and
  debit payment applications» (apps - anything that stores,
  processes or transmits credit or debit card data electronically)
• Comments invited as to whether Addendum should apply to
  other mobile payment participants (MNOs, TSMs, etc.)




                                                                     7
CERTAIN POLICY ELEMENTS MAINTAINED
• Element 1: Transparency and disclosure
• Element 2: Fee increases and introduction of new fees subject
  to a 90-day (or a 180-day if a structural change) prior notice
• Element 3: Right of merchants to cancel without penalty
  following notification of a fee increase or a new fee
• Element 5: Right of merchants to provide discounts for
  different methods of payment
• Element 9: Premium payment cards only given upon
  application by consumers of a well-defined and targeted class
  of cardholders based on spending or income


                                                                   8
OTHER POLICY ELEMENTS ADAPTED
• Element 4: No obligation of merchants to accept all products
  available in the card network’s mobile wallet
• Element 6: Competing domestic apps can be stored on the
  same mobile device provided they are represented as separate
• Element 7: Equal branding applies to payment apps and
  consumers establish default preferences for payment options
• Element 8: Credit and debit payment functions can reside on
  the same mobile device (but not the same app)
• Element 10: Comments invited as to whether merchant
  consent is required for mobile where fees remain unchanged


                                                                 9
FINPAY
• «Now that the Task Force has reported, what can you expect
  from the Government?»
• The Government established the «Finance Canada Payments
  Consultative Committee (FinPay)» to stay abreast of market
  developments and contribute to policy development (June
  2012)
• «Our view of the Government’s role is to set overarching
  principles and a healthy regulatory environment for payments
  so that competition and innovation can take place»
• Principles include leaving interchange fees unregulated and
  continuing to preserve Interac (June 2012)

                                                                 10
2-   CONSUMER PROTECTION
BANK ACT CONSUMER PROTECTION
• Bank Act regulates «payment, credit or charge cards» issued
  by banks to «holders» but «payment, credit or charge cards»
  are not defined
• References in the Cost of Borrowing (Banks) Regulation and
  the Business Credit Practices to «credit cards» are not defined
• Prepaid Payment Products Regulation (draft released October
  2012) defines a «prepaid payment product» as a «a payment
  card, whether physical or electronic that is – or can be – used
  by the card holder to make withdrawals or purchase goods or
  services»


                                                                    12
DEBIT CARD SERVICES
• Canadian Code of Practice for Debit Card Services defines a
  «debit card» to mean «a card with electronically readable
  data» that is used to authorize transactions at point-of-sale
  terminals




                                                                  13
TELCO CONSUMER PROTECTION
• Telecom Decision CRTC 2012-556 (October 2012)
  – Competition in the mobile wireless market continues to be sufficient
    to protect the interests of users with respect to rates and choice of
    competitive service providers
  – Canadian consumers may not however have all the information they
    need to effectively navigate the mobile wireless market and mobile
    wireless services are a significant source of consumer complaints
  – While certain provinces have introduced consumer protection
    legislation these protections are not available to all Canadians across
    the country
  – Mobile wireless service providers will abide by a code addressing the
    clarity and content of service contracts and related issues and the
    CRTC has issued a proceeding to establish such a code


                                                                              14
QUEBEC CONSUMER PROTECTION
• Credit cards regulated but not defined
• Debit cards proposed to be regulated and defined as
  «electronic payment cards or any other electronic payment
  instruments, validated by a personal identification number or
  by any other means used to confirm the consumer’s identity,
  which allows the consumer’s account to be accessed for the
  purpose of transferring funds»
• Prepaid cards regulated and defined as «certificates, cards or
  other mediums of exchange that are paid in advance and allow
  the consumer to acquire goods or services from one or more
  merchants»

                                                               15
POLICY CONSIDERATIONS
• Which consumer protection policy elements in respect of
  credit, debit and prepaid cards should be applied «as-is» to
  mobile payment credit, debit and prepaid applications:
   – Disclosure of cost of borrowing and other charges in application forms,
     contracts and advertising
   – Periodic disclosure and minimum grace periods
   – Other elements considered by the existing framework
• Are adaptations required?
   – Definitions of «cards» to be extended to «apps»
   – Limitation of the consumer’s liability in case of loss, theft or other
     unauthorized use of the payment apps on a mobile device



                                                                               16
3-   MONEY LAUNDERING AND FINANCING
       OF TERRORIST ACTIVITIES
COVERED ENTITIES
• Banks and other «financial entities»
• «Entities engaged in the business of remitting or transmitting
  funds by any means or through any person, entity or electronic
  transfer network» (money services business or MSBs also
  covered by provincial MSB legislation)
• Are other participants in mobile and other emerging payments
  required to be deputized in the fight against financial crime?




                                                               18
DUTIES TO REPORT
• Suspicious transactions
• Transactions with listed persons
• Receipt of $10,000 or more in «cash»
• The sending out of Canada, or receiving from outside of
  Canada, an electronic funds transfer of $10,000 or more
• The importation or exportation of «currency» or «money
  instruments»




                                                            19
CURRENT REFORM
• Consultation Paper launched in December 2011
• Should prepaid cards and mobile devices constitue «monetary
  instruments» for the purpose of importation and exportation
  reporting?
• Should the $10,000 threshold that applies to cash receipts and
  international electronic fund transfers be reduced?
• Should customer due diligence requirement be extended to
  prepaid access devices?
• What non-face-to-face identification measures should be used
  by credit card companies to assess account applications?


                                                                   20
U.S. REFORM (JULY 2011)
• Targeted approach to regulating sellers of prepaid access
  products:
   – Focuses on cases where inherent features of products or high dollar
     amount pose a heightened risk
   – Excludes prepaid products of $1,000 and less and certain payroll
     products
   – Excludes closed loop prepaid access products that provide access to
     less than $2,000 per day
   – Excludes government funded health and dependant care prepaid
     access programs
• Where mobile devices give access to bank accounts, services
  that provide connectivity between a customer and its bank are
  not separately covered by AMLATF compliance


                                                                           21
4-   PRIVACY AND THE PROTECTION OF
        PAYMENT INFORMATION
23
RISKS OF INFORMATION THEFT
• Phishing and malware: theft of information while the
  mobile device is in the hands of the consumer
• Interception of payment data at the point-of-sale
• Data breaches while information is stored in the
  hands of the merchant, the acquirer or third-party
  service suppliers




                                                         24
LIABILITIES IN CASE OF DATA BREACH
• The personal payment information of consumers of mobile
  and other emerging payments is protected by PIPEDA
• But which participants in the payment system are liable in case
  of a data breach?
   – Recent U.S. cases: Patco and Experi-Metals (customers’ systems
     breached) and Sections 202 and 204 of Article 4A of the Uniform
     Commercial Code in the U.S.
   – Other recent cases: Hannaford and Wyndham (merchants’ systems
     breached)
• Should we regulate contractual practices between banks and
  their customers regarding unauthorized payments made
  through mobile devices or stolen information?

                                                                       25
The preceding presentation contains examples of the kinds
of issues companies looking at Alternative Dispute
Resolution could face. If you are faced with one of these
issues, please retain professional assistance as each
situation is unique.
Thank you!
Marc.lemieux@fmc-law.com
     +1 514 878 8806
        LinkedIn

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Preparing the Legal Framework for Mobile and Other Emerging Payments

  • 1. PREPARING THE LEGAL FRAMEWORK FOR MOBILE AND OTHER EMERGING PAYMENTS Presented by Marc Lemieux Marc.lemieux@fmc-law.com +1 514 878 8806 November 19, 2012
  • 2. OVERVIEW 1. Regulatory oversight of mobile and other emerging payments and related market participants 2. Protection of consumers using mobile and other emerging payments 3. Misuse of mobile and other emerging payments to launder proceeds of crime or finance terrorist activities 4. Protection of personal information stored in or transmitted by mobile and other emerging payments 2
  • 4. CANADIAN PAYMENTS ACT • Establishment of the Canadian Payment Association – Membership limited to banks and other FIs – Mandate to establish and operate payment systems (not oversee the operations of payment systems established by others) – Payment card networks other than Interac clear their transactions outside the scope of the Canadian Payment Association – Canadian Payment Association was not designed to oversee the operations of participants in mobile and other emerging payments • Oversight of designated payment systems – Section 37 CPA grants the Minister of Finance a discretionary power to designate payment systems which are national in scope or play a major role in supporting transactions, «if it is in the public interest to do so» – A satisfactory basis for oversight of the mobile and emerging payment industries? 4
  • 5. PCSA • The Payment, Clearing and Settlement Act (PCSA) is concerned with systemic risk • Retail systems do not give rise to systemic risk as currently defined and understood 5
  • 6. PCNA AND THE CODE OF CONDUCT • The Payment Card Network Act (PCNA) currently defines a «payment card» as «a credit or debit card - or any other prescribed device - used to access a credit or debit account on terms specified by the issuer» (excluding «closed loop» credit cards issued for use only with the merchants identified on the card) • The Code of Conduct currently applies to credit and debit card networks and their participants and covers the use of cards at the point-of-sale, on the internet and over the telephone • The Code of Conduct does not however explicitly address mobile payment transactions 6
  • 7. ADDENDUM TO CODE OF CONDUCT • Addendum announced in September 2012 applies to credit and debit card networks, and their participants, that offer mobile payments at the point-of-sale • «Payment card» networks interpreted to include «credit and debit payment applications» (apps - anything that stores, processes or transmits credit or debit card data electronically) • Comments invited as to whether Addendum should apply to other mobile payment participants (MNOs, TSMs, etc.) 7
  • 8. CERTAIN POLICY ELEMENTS MAINTAINED • Element 1: Transparency and disclosure • Element 2: Fee increases and introduction of new fees subject to a 90-day (or a 180-day if a structural change) prior notice • Element 3: Right of merchants to cancel without penalty following notification of a fee increase or a new fee • Element 5: Right of merchants to provide discounts for different methods of payment • Element 9: Premium payment cards only given upon application by consumers of a well-defined and targeted class of cardholders based on spending or income 8
  • 9. OTHER POLICY ELEMENTS ADAPTED • Element 4: No obligation of merchants to accept all products available in the card network’s mobile wallet • Element 6: Competing domestic apps can be stored on the same mobile device provided they are represented as separate • Element 7: Equal branding applies to payment apps and consumers establish default preferences for payment options • Element 8: Credit and debit payment functions can reside on the same mobile device (but not the same app) • Element 10: Comments invited as to whether merchant consent is required for mobile where fees remain unchanged 9
  • 10. FINPAY • «Now that the Task Force has reported, what can you expect from the Government?» • The Government established the «Finance Canada Payments Consultative Committee (FinPay)» to stay abreast of market developments and contribute to policy development (June 2012) • «Our view of the Government’s role is to set overarching principles and a healthy regulatory environment for payments so that competition and innovation can take place» • Principles include leaving interchange fees unregulated and continuing to preserve Interac (June 2012) 10
  • 11. 2- CONSUMER PROTECTION
  • 12. BANK ACT CONSUMER PROTECTION • Bank Act regulates «payment, credit or charge cards» issued by banks to «holders» but «payment, credit or charge cards» are not defined • References in the Cost of Borrowing (Banks) Regulation and the Business Credit Practices to «credit cards» are not defined • Prepaid Payment Products Regulation (draft released October 2012) defines a «prepaid payment product» as a «a payment card, whether physical or electronic that is – or can be – used by the card holder to make withdrawals or purchase goods or services» 12
  • 13. DEBIT CARD SERVICES • Canadian Code of Practice for Debit Card Services defines a «debit card» to mean «a card with electronically readable data» that is used to authorize transactions at point-of-sale terminals 13
  • 14. TELCO CONSUMER PROTECTION • Telecom Decision CRTC 2012-556 (October 2012) – Competition in the mobile wireless market continues to be sufficient to protect the interests of users with respect to rates and choice of competitive service providers – Canadian consumers may not however have all the information they need to effectively navigate the mobile wireless market and mobile wireless services are a significant source of consumer complaints – While certain provinces have introduced consumer protection legislation these protections are not available to all Canadians across the country – Mobile wireless service providers will abide by a code addressing the clarity and content of service contracts and related issues and the CRTC has issued a proceeding to establish such a code 14
  • 15. QUEBEC CONSUMER PROTECTION • Credit cards regulated but not defined • Debit cards proposed to be regulated and defined as «electronic payment cards or any other electronic payment instruments, validated by a personal identification number or by any other means used to confirm the consumer’s identity, which allows the consumer’s account to be accessed for the purpose of transferring funds» • Prepaid cards regulated and defined as «certificates, cards or other mediums of exchange that are paid in advance and allow the consumer to acquire goods or services from one or more merchants» 15
  • 16. POLICY CONSIDERATIONS • Which consumer protection policy elements in respect of credit, debit and prepaid cards should be applied «as-is» to mobile payment credit, debit and prepaid applications: – Disclosure of cost of borrowing and other charges in application forms, contracts and advertising – Periodic disclosure and minimum grace periods – Other elements considered by the existing framework • Are adaptations required? – Definitions of «cards» to be extended to «apps» – Limitation of the consumer’s liability in case of loss, theft or other unauthorized use of the payment apps on a mobile device 16
  • 17. 3- MONEY LAUNDERING AND FINANCING OF TERRORIST ACTIVITIES
  • 18. COVERED ENTITIES • Banks and other «financial entities» • «Entities engaged in the business of remitting or transmitting funds by any means or through any person, entity or electronic transfer network» (money services business or MSBs also covered by provincial MSB legislation) • Are other participants in mobile and other emerging payments required to be deputized in the fight against financial crime? 18
  • 19. DUTIES TO REPORT • Suspicious transactions • Transactions with listed persons • Receipt of $10,000 or more in «cash» • The sending out of Canada, or receiving from outside of Canada, an electronic funds transfer of $10,000 or more • The importation or exportation of «currency» or «money instruments» 19
  • 20. CURRENT REFORM • Consultation Paper launched in December 2011 • Should prepaid cards and mobile devices constitue «monetary instruments» for the purpose of importation and exportation reporting? • Should the $10,000 threshold that applies to cash receipts and international electronic fund transfers be reduced? • Should customer due diligence requirement be extended to prepaid access devices? • What non-face-to-face identification measures should be used by credit card companies to assess account applications? 20
  • 21. U.S. REFORM (JULY 2011) • Targeted approach to regulating sellers of prepaid access products: – Focuses on cases where inherent features of products or high dollar amount pose a heightened risk – Excludes prepaid products of $1,000 and less and certain payroll products – Excludes closed loop prepaid access products that provide access to less than $2,000 per day – Excludes government funded health and dependant care prepaid access programs • Where mobile devices give access to bank accounts, services that provide connectivity between a customer and its bank are not separately covered by AMLATF compliance 21
  • 22. 4- PRIVACY AND THE PROTECTION OF PAYMENT INFORMATION
  • 23. 23
  • 24. RISKS OF INFORMATION THEFT • Phishing and malware: theft of information while the mobile device is in the hands of the consumer • Interception of payment data at the point-of-sale • Data breaches while information is stored in the hands of the merchant, the acquirer or third-party service suppliers 24
  • 25. LIABILITIES IN CASE OF DATA BREACH • The personal payment information of consumers of mobile and other emerging payments is protected by PIPEDA • But which participants in the payment system are liable in case of a data breach? – Recent U.S. cases: Patco and Experi-Metals (customers’ systems breached) and Sections 202 and 204 of Article 4A of the Uniform Commercial Code in the U.S. – Other recent cases: Hannaford and Wyndham (merchants’ systems breached) • Should we regulate contractual practices between banks and their customers regarding unauthorized payments made through mobile devices or stolen information? 25
  • 26. The preceding presentation contains examples of the kinds of issues companies looking at Alternative Dispute Resolution could face. If you are faced with one of these issues, please retain professional assistance as each situation is unique.
  • 27. Thank you! Marc.lemieux@fmc-law.com +1 514 878 8806 LinkedIn