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Reliability Engineering
Fred Schenkelberg
fms@fmsreliability.com
MEASURING AND IMPROVING
MAINTAINABILITY
Day 2 Session 3
Objectives
• Defining maintainability and metrics
• Discussing reliability & maintainability
• Mastering maintainability techniques
• Maintaining simplicity
• Increasing maintainability though design
• Restoring and optimizing maintainability
Metrics
• Purpose of metrics
– Making decisions
– Monitoring
– Comparison
• What are common
metrics?
Establishing Metrics
• Business requirements
• Process markers
• Technically possible
Cascade of metrics
• Profit
• Throughput
• Quality & Yield
• Vessel Pressure
Metric Cautions
• We always have
measured this
• Technology changes
• Business requirements
change
• Customer expectations
change
Discussion & Questions
How do you talk about R&M
• Reliability
• Availability
• Maintenance
• Systems, programs,
people?
Related Metrics
• Safety
• Reliability
• Quality
• Profit
Poor examples
• Lack of measure
• Lack of resolution
• Not useful for decision
• Others….
A good metric
• Actionable
• Meaningful
• Accurate
• Repeatable
Discussion & Questions
Mastering R&M Techniques
• Awareness & Practice
1. Unconscious
incompleteness
2. Conscious
incompleteness
3. Unconscious
completeness
4. Unconscious
completeness
Sources for Knowledge
• Reading
• Conferences
• Training
• University Programs
• Webinars reliabilitycalendar.org
Experiments & Curiosity
• An experiment a day
• Failures are chance to
learn
• How to do this safely?
Novice to Expert
• Individual effort
• Team effort
• Hierarchy of internal
support
Discussion & Questions
Decision focused
• If task not related to a
decision or value
– Why?
– What can be learned?
– Process improvement
• Each task should have
value attached
KISS Principle
• Example of simple
solutions
• Review fixes and
patches for ways to
simply entire process
• It takes work to be
simple
Always ask why
• Why is this being done
• Why is this important
• Why now?
• Why does this work?
Even the paperwork
• Forms, checklists, and
incentives
• Story of repair center
and repair action form
• Story of prototype
process
Discussion & Questions
Design for Reliability
• Set of tools to improve
reliability
• Systematic,
streamlined, concurrent
engineering program
• Balance of function,
cost, time to market,
and reliability
DFR Example
• Derating story
• Best Practices
– Environmental Testing
– Stress/strength
– Process control
Design for Maintainability
A design strategy, involving
both the designer and end
user, with the following
objective:
• Identify and prioritize
maintenance requirements.
• Increase product availability
and decrease maintenance
time.
• Increase customer
satisfaction.
• Decrease logistics burden
and Life Cycle Costs.
DFM
Example
• High speed
printer story
http://plant-maintenance.com/benchmarking.shtml
Discussion & Questions
Restoring
• Good as new
• Bad as old
• Somewhere between
Balance cost downtime uptime
• Redundancy and cost
• Cost of rapid repair
• Finding the balance
Maintaining
• Sustainable
• Issues with routine
• Prioritization methods
• What works for you?
Reliability Management
• Business objectives
• Morale of workforce
• Alignment of purpose
Discussion & Questions
Summary
• Defining maintainability
and metrics
• Discussing reliability &
maintainability
• Mastering maintainability
techniques
• Maintaining simplicity
• Increasing maintainability
though design
• Restoring and optimizing
maintainability
Measuring &Improving Maintainability

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Reliability Maintenance Engineering 2 - 3 Measuring Maintainability

Notes de l'éditeur

  1. Defining maintainability and metrics
  2. Balance between investment and value
  3. Discussing reliability & maintainability
  4. Balance between investment and value
  5. Mastering maintainability techniques
  6. The four stages[edit source | editbeta]Unconscious incompetence The individual does not understand or know how to do something and does not necessarily recognize the deficit. They may deny the usefulness of the skill. The individual must recognise their own incompetence, and the value of the new skill, before moving on to the next stage.[2] The length of time an individual spends in this stage depends on the strength of the stimulus to learn.[3]
Conscious incompetence Though the individual does not understand or know how to do something, he or she does recognize the deficit, as well as the value of a new skill in addressing the deficit. The making of mistakes can be integral to the learning process at this stage.[4]
Conscious competence The individual understands or knows how to do something. However, demonstrating the skill or knowledge requires concentration. It may be broken down into steps, and there is heavy conscious involvement in executing the new skill.[3]
Unconscious competence The individual has had so much practice with a skill that it has become "second nature" and can be performed easily. As a result, the skill can be performed while executing another task. The individual may be able to teach it to others, depending upon how and when it was learned.
  7. <image of goggle girl>
  8. Balance between investment and value
  9. Maintaining simplicity
  10. <sandbag on circuit board or rubegoldberg device>
  11. Balance between investment and value
  12. Increasing maintainability though design
  13. Specifically, DFR describes the entire set of tools that support product and process design (typically from early in the concept stage all the way through to product obsolescence) to ensure that customer expectations for reliability are fully met throughout the life of the product with low overall life-cycle costs. In other words, DFR is a systematic, streamlined, concurrent engineering program in which reliability engineering is weaved into the total development cycle.
  14. http://www.theriac.org/DeskReference/viewDocument.php?id=222Note:"Maintenance Costs % of Total Costs" is the annual maintenance cost as a percentage of total annual plant costs."Maintenance Costs % of Plant Replacement Value" is the maintenance cost as a percentage of plant asset replacement value at a given time.Reprinted with permission from the Plant Maintenance Resource Center. http://plant-maintenance.com/benchmarking.shtml
  15. Balance between investment and value
  16. Restoring and optimizing maintainability
  17. Balance between investment and value