Smart Society by Lucia Pannese
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Presentation slides from the FoCAS Summer School 2014 in Crete.
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Smart Society by Lucia Pannese
- 2. Le aree di applicazione dei nostri Serious Games E-Health e riabilitazione Smart Society Kinect e Leapmotion Cambio comportamentale Cultura e Turismo Mobile e Advergames Training e apprendimento
- 4. SmartSociety as a CAS SmartSociety will model the city as a CAS: Through a serious games‐based approach within an advanced and realistic simulation environment, in which there will be a symbiosis between virtual and real world Different layers for different urban domains (i.e., transportation, security, quality of life, etc.). Different users with different incentives Different goals, fine‐grained collective action 21st June 2012 4 Operating principles: information resources that peers can manage, actions they can take, incentives for using the resources and taking action Design principles: models, policies and mechanisms to determine how different social groups can achieve their goals Evolutionary principles: learning and evolution in response to changes in the environment, policies and city constraints
- 5. 5 Goals and Objectives Bruxelles 30/07/2014 Implementing and designing a prototype of Serious Game offering a flexible, reconfigurable and personalised user‐oriented framework by leveraging the technological infrastructure developed in the project exposing functionalities developed by technical partners according to users' needs & expectations demonstrating and validating project concepts
- 6. How will the SmartSociety Serious Game look like? Conflict Resolution Smart Society Human & Machine Creativity, Reputation Incentives Culture and Tourism Individual vs Collective Exploiting & Collaborating
- 7. Space of Investigation 30/07/2014 www.smart‐society‐project.eu 7 Central object of investigation o To describe visionary scenarios for future smart tourism o To design the SmartSociety Serious Game / Gamified Environment o To implement the SmartSociety Serious Game prototype o To define testing scenarios and the associated evaluation methodology o To repeatedly test and evaluate the SmartSociety Serious Game o To extend the produced Gamified Environment to other contexts
- 8. SmartSociety Relevant Dimensions 30/07/2014 www.smart‐society‐project.eu 8 SmartSociety is interested in: diversity, hybridity and compositionality The second dimension addresses aspects of possible solutions: operating principles, design principles, and evolutionary properties
- 9. Diversity 30/07/2014 www.smart‐society‐project.eu 9 In SmartSociety, we are interested in diverse populations of interacting humans and machines, with different backgrounds, knowledge, skills, objectives, and expectations There is no framework simulating society mixing serious games, virtual worlds, simulations and social networks with the use of real data. Only the mixture of all these techniques and approaches will guarantee any potential user (with potentially different backgrounds, knowledge, skills, objectives, and expectations) a proper way into the virtual society to be able to make use and sense of the disposable data and info and contribute to it
- 10. Hybridity 30/07/2014 www.smart‐society‐project.eu 10 A central aspect of SmartSociety is that we are interested in humans and machines playing different roles (providing data, performing computations, making decisions), and that all our systems will involve interaction with humans Existing games that seek to simulate society do not integrate real‐time or live data. In smartSociety users and computers will form a partnership that has a genuine impact on real world outcomes.
- 11. Compositionality 30/07/2014 www.smart‐society‐project.eu 11 One of our main concerns is how to compose individual interactions to obtain collective action and globally coherent social computations This should happen “behind” the game that acts as interface The game should address single users and give back results which are interesting and useful both for individual and collective actors
- 12. 12 Achievements of Year 1 vs Goals 4 visionary scenarios covering 3 different domains (tourism, care, policing) and matching European Union Policy on Grand Challenges Validation of Tourism scenario Use cases within the tourism scenario First set of high‐level requirements Creative Storytelling Initial Game Design Definition of User Scenarios Requirements for the Serious game 30/07/2014
- 14. 30/07/2014 www.smart‐society‐project.eu 14 Process for Scenarios Creation Scenario production is very creative activity: capture ideas and visions from very different perspectives, ideally without constraints! Scenarios in SmartSociety need to accommodate needs, interests and characteristics of all WPs in order to come up with an integrated gamified digital environment demonstrating the whole suite of technologies developed throughout the whole project Avoid constraints by technical limitations: no tech!!
- 15. 15 Scenarios Creation Bruxelles 30/07/2014 Working methodology defined and shared with the whole consortium Collection of scenario contributions from other WPs Four visionary scenarios • 1 on tourism • 1 on policing • 2 on care Identification of 3 application domains according to EU Policy on Grand Challenges
- 17. 30/07/2014 www.smart‐society‐project.eu 17 Background As tourism becomes more and more highly personalized and differentiated, there is an insatiable thirst in some sections of the tourists market for ever more detailed, “authentic” and engaging experiences for popular tourist destinations. …….. The scenario is set in CAS_City which is an international tourist destination with a rich cultural history, lots of museums and points of interest and an efficient public transport system. …... CAS_City’s narrow historical streets and bustling cafes and bars are a source of traffic congestion which is made worse by the larger tourist parties and the City Council need to make plans to improve the transport …. Tourism Scenario Actors Franco Carboni is a young tour guide. He is a native of CAS … Maria Degas is a citizen of CAS with a passionate interest in local history, …. AllOverTheWorld is a tour operator which has been selling package holidays to CAS for several years. ….. Miguel Rondo owns a bar restaurant in the heart of the tourist area. … Amy is a young American tourist …. Peter and Rosalind are an elderly retired couple booked on a package holiday to CAS…. CAS City Council are responsible for the social and economic development of the city. … CAS Civic Society (CCS) is a group of citizens and business people who meet regularly with representatives of the City Council to debate issues and provide input for the planning process. …..
- 18. 30/07/2014 www.smart‐society‐project.eu 18 Tourism Scenario Objectives The objective is to give expert and motivated tourists what they want: a detailed, interesting, non‐routine, engaging experience of what could be a very popular destination while trying to avoid the impressions that they are being “processed”. ….CAS_City needs to both plan its transport infrastructure to cope with a growing demand for both tourist and local citizen traffic and dynamically react to disruptive events . …… ….support both tour companies and individual tourist guides in coordinating …. ……respond to and support interactions between the actors …. …..the system needs to monitor and profile the activities and motivations of the actors …. ….the system needs to also rapidly respond to incidents and accidents as they arise …. The system also aims to utilise crowd knowledge …… The CAS system needs to recognise and protect the cultural and ethnic diversity ….. The CAS System ….will offer rewards and incentives based on contribution to "public good" …….. Description It is a summer’s day in 2018 and the football world cup is taking place. CAS City has supplied 2 players to the national team which is playing an important match in the qualifying rounds. A giant screen has been erected in the main square …………… The tour operators like AllOverThe World know there is likely to be a lot more congestion in all the tourist areas and they need Smart Society to co‐ ordinate schedules which deliver the smoothest possible experience to every individual tourist. Franco ………………………………………………………………………. would like to be able to guide tourists who have an interest in soccer to incorporate watching the match in the tour so he would like Smart Society to identify the best tourists to make up his party and plan an itinerary that will be attractive for tourists to sign up to. …………………………………………. Miguel knows there will be a lot of business opportunity today ……………………………………………………………………Peter and Rosalind would like to visit as many places of interest in CAS City as possible but would like to organise their own schedule without a guide, including an early lunch away from the crowds. The Smart Society System had analysed the historic tourist and traffic data and had prepared a schedule of activities …………………………..
- 20. 20 Validation 3 focus groups with non‐ professionals in the role of tourists 1 focus group with tourist professionals 1 semi‐ structured interview with an expert tourist operator ..I identify myself a lot as the fans, because I often go to pubs showing live football matches and have a good time there… .. as a restaurateur I would have asked Amy to sit next to the other tourists, also to make the bar more enjoyable… .. one of the principal trends is that of offering a series of possible services to the tourist but leaving him independent in the choice and management … …there’s a need for a customized communication depending on the kind of tourist with whom you’re dealing with… 30/07/2014
- 21. Finalized Tourism Scenario 30/07/2014 www.smart‐society‐project.eu 21 Tour guide Local resident Restaurateur Tour operator Tourist City council Civic society Promotion of tourism Trip organization Tour optimization Bookings Mobility support Information exchange Public transport Bike sharing Ride sharing
- 22. 30/07/2014 www.smart‐society‐project.eu 22 Initial Game Design
- 26. Esperienze complete Coinvolgimento e interattività Feedback immediato Design versatile Apprendimento riflessivo Azione spontanea Immediato utilizzo di quanto appreso A Ridesharing App
- 27. A mobile game for Green Mobility: ECO-DEALERS
- 29. 29 Thank you for your attention! 30/07/2014