Emotional Intelligence - Conquer and Master Your Key Moments

2014 All Rights Reserved | Focus On Performance | www.focusonperformance.net | 818.728.9200
Emotional IntelligenceEmotional Intelligence
Key Moments
Leading From a Place of Strength
Presented By
Robert S. Grossman
President, Focus on Performance
robert@focusonperformance.net

Workshop Design
To help participants know how to create
a state of mind that allows them to live
from their vision and purpose rather
than being reactive to circumstances,
events, and other people

The
Integrity
Model
Embrace
Reality
Self
Mastery
Exercise
Responsibility
Value
Who You
Are
Act With
Integrity
Define
Your
Purpose Clarify
Your
Vision
8
7
6
5
4
3
2
1
Emotional
Intelligence
This workshop is part of a larger program on
Self Mastery

1. Principles of High Performance
2. High Performance Leadership
3. Skills for High Performance Team Work
4. Developing High Performance Teams
5. Self-Mastery
6. The Trust Factor
7. Assessing Your Organization for High Performance
8. Developing a High Performance Strategy
Self Mastery is a program within our curriculum on
High Performance Organizations

Although life offers tremendous
blessings, beauty, wonder, and joy –
most of us need not look far to
discover life’s adversity.
Most lives are characterized by
some degree of difficulty and
struggling, be they traumatic or
everyday hassles.

Awareness:Awareness:
The powerful
mental state from
which we can
respond rather than
react

Awareness vs. Lack of AwarenessAwareness vs. Lack of Awareness
• Being fully present
• Seeing reality clearly
• Recognizing choices
• Making choices
based on the present
• Being active and
independent
• Living in the past
• Distorting reality
• Reacting
• Making choices
based on the past
• Being passive and
dependent
Awareness
(Being Conscious)
Lack of Awareness
(Being Unconscious)

Awe *%&#!! – A Key Moment

• Consciously or unconsciously we make a choice
• The quality of our lives is determined by these choices
• People who respond positively grow in self-confidence
and effectiveness
• People who respond negatively become less effective
A reality which presents a challenge
and demands a response
A Key MomentA Key Moment

A Key Moment Sets Up AA Key Moment Sets Up A
Response ChainResponse Chain
Key
Moment

We give meaning, have feelings andWe give meaning, have feelings and
do behaviors “caused” by the Keydo behaviors “caused” by the Key
MomentMoment
Meaning Feelings Behavior
Key
Moment

How we react to Key Moments hasHow we react to Key Moments has
consequences, which usually createsconsequences, which usually creates
more key momentsmore key moments
Meaning Feelings Behavior Consequences
Key
Moment

Conquer Your Key Moments
• How you respond to challenging or
upsetting events (key moments)
• To explore and understand the patterns in
your response to key moments and the
consequences of your behavior
• To choose positive behaviors and feelings
during your key moments

Key Moment happens, you react. HowKey Moment happens, you react. How
you chose to react has a lot to do withyou chose to react has a lot to do with
your emotional IQyour emotional IQ
Key
Moment Meaning Feelings Behavior Consequences
Moment of Choice

Key Moment happens, you react. HowKey Moment happens, you react. How
you chose to react has a lot to do withyou chose to react has a lot to do with
your emotional IQyour emotional IQ
Key
Moment Meaning Feelings Behavior
Moment of Choice

The choice is yours…The choice is yours…
Key
Moment Meaning Feelings Behavior
The
Pathway
To
Survival
The
Pathway
To
Self-Mastery
Moment of Choice

Resist
Reality
React
from
Fear
Disown
Responsibilit
y
Lack
Vision
&
Purpos
e
Surviva
l
Clarify
Vision and
Purpose
Act With
Integrity
Exercise
Responsibilit
y
Embrace
Reality
Self-
Mastery
Key
Moment

Intent to protect:
Justify myself and blame
others
Intent to grow:
Understand and learn
from experiences
What Is My Intent?What Is My Intent?

• Stand erect
• Breathe deeply
• Become more active
• Change expression
• Take a time out
• Take a walk
• Listen to calming (or
energizing) music
• Do something fun
• Meditate or relax
• Visualize yourself
in a safe place
• Visualize a
humorous scene
Interrupting StrategiesInterrupting Strategies

An Autobiography in 5 Short Chapters,
by Portia Nelson
Chapter 1:
I walk down the street. There is a deep hole
in the sidewalk. I fall in. I am lost…I am
helpless. It isn’t my fault. It takes forever to
find a way out.

by Portia Nelson
Chapter 2:
I walk down the same street. There is a deep
hole in the sidewalk. I pretend I don’t see it. I
fall in again. I can’t believe I am in the same
place, but isn’t my fault. It still takes a long
time to get out.

by Portia Nelson
Chapter 3:
I walk down the same street. There is a
deep hole in the sidewalk. I see it is
there. I still fall in. It’s a habit. My eyes
are open. I know where I am. It is my
fault. I get out immediately.

by Portia Nelson
Chapter 4:
I walk down the same street. There is a
deep hole in the sidewalk.
I walk around it.

by Portia Nelson
Chapter 5:
I walk down another street.

Robert Is Available For:
• Group Facilitation
• Workshops
• Seminars
• Key Notes
• Presentations
• Coaching
(800) 560-4640

Emotional Intelligence - Conquer and Master Your Key Moments

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