Award winning Hosted PBX provider offering uniform communication solutions including Hosted Office Phone Systems, SIP Trunking and Internet Bonding to small and medium sized businesses in North America.

1. What is the Hosted Office Phone System?(HoPs)

2. Introduction
• For companies that want an affordable and efficient
telecommunication system, the Hosted Office Phone System (HoPs)
might be the solution.
• HoPs is a type of Hosted PBX, one of the latest innovations in
business VoIP technology.
• With HoPs, businesses have a unified telephone system in place
without the need to invest in costy equipment and software.
• HoPs allows businesses to integrate voicemail, fax, instant messaging
and much more.

3. Advantages of HoPs
• Can connect employees from different locations whether it is from their
home, on their mobile phones, and even in other countries.
• Allows for quick set-up with pre-configured phones that are ready for use
• Cost efficient as there is no need to invest in traditional telephone
equipment and systems
• Can be changed according to the business’s needs
• Reliable and secure

4. Features
• HoPs comes with more than 30 features to give business the most
efficient and sophisticated telecommunication support they need.
• Includes phone system features, extension features and call
management features.

5. Phone System Features
• Auto-Attendant: An efficient way to transfer
calls to other departments or extensions without
having to go through a receptionist.
• Complete Call Control: Businesses get to
control every aspect of their calls including
directing and filtering calls, caller ID, calling after
hours and more
• Virtual Faxing: Businesses can easily send
faxes anywhere they want through email or other
Web interfaces. No fax machine necessary!
HoPs has many phone system features
including:

6. Extension Features
• Voicemail to Email: Voicemail is conveniently
delivered to email inboxes so that there is no
need to call into the office to check voicemail.
• Presence: A convenient way to see who is on
the phone. Especially useful for receptionists!
• Call transfer: Allows employees to transfer calls
between extensions or to external phone
numbers. This can be done through a
receptionist or automatically.
HoPs has many extension features
including:

7. Call Management Features
• Time Based Routing: Allows businesses to set up their
phones to do different tasks throughout the day and
routines can be customized for each extension. This
allows for efficiency, privacy and facilitation of
communication.
• Call Recording: Businesses can record important
conversations to improve customer service or prevent
abuse. Can be done automatically or manually.
• Find-me/Follow-me: Perfect for employees on the go,
the find-me/follow-me features allows calls to ring
multiple numbers like the office, home or mobile phone
and the first one answered gets the call.
HoPs has many call management
features including:

8. Compatibility
• HoPs is compatible with most SIP
phones and major IP phones such as
Polycom, Yealink, Cisco and more.
• Mobile phones and computers can be
connected to HoPs by downloading VoIP
applications such as Counterpath, Bria 3,
Eyebeam and X-Lite
HoPs has been tested for compatibility in order for businesses to receive the
best, hassle-free experience possible.

9. Compatibility
• Tablets can be synced with HoPs
using VoIP applications such as
Counterpath.
• Businesses can also use instant
messaging using free instant
messaging clients like Jabber or
Bria.

10. For more information on HoPs and other
VoIP options, visit FonAngle at:
www.fonangle.com