2. EAT-team
Joris van der Meer,
Carmen Alvarez,
Aniley Amentie,
Sitati Makhandia,
Seraphine Awacango,
Sjaak Glasbergen,
3. Our common aims for this EAT
This first EAT in the Edukans organization will be a EAT, but
extended with some specific aims:
• provide learning points for the organization, that can be
implemented in the coming years.
• particular focus on the strategic developments for the future
• provide recommendations for the on-going strategic planning
process and the implementation of the strategic plan (but not
on the strategic contents).
The results of this EAT will be shared with the partners, to
develop a stronger confidence in Edukans, as a partner in
development
4. Special in this EAT
• Although the regular EAT-questionnaire will be used as the
bases of the interviews, the 3 sub-teams will each
concentrate on one of the 3 areas for all 3 aspects:
– Overseas partnerships
– Activities in NL
– Partnerships in NL
: Aniley, Carmen
: Jack, Sitati
: Joris, Seraphine
• There are extra, specific aims for this EAT, as described
• We do our best to finalize the complete report at the end of
the day.
5. Timetable for EAT:
Subject
Present staff
Introduction
All
Time
10h30
11h00
Assessment interviews per Area for the 3
categories:
Overseas partnerships
Activities in NL
Partnerships in NL
Per topic:
Miet & Aart
Johan & Cor
Hendrien en Kees
12h30
Lunch and feedback within EAT team
13h30
Second round of Assessment interviews
15h00
Conclusions and recommendations
16h00
Final presentation
All
17h00
Closure and drinks
All
Dik & Noortje
Frits & Karlijne
Herman en Regina
6. Reporting on EAT interviews
EAT-team:
Joris van der Meer,
Carmen Alvarez,
Aniley Amentie,
Sitati Makhandia,
Seraphine Awacango,
Sjaak Glasbergen,
7. Participants EAT
• Overseas partnerships
– Miet & Aart , Dik & Noortje
– Aniley, Carmen
• Activities in NL
– Johan & Cor , Frits & Karlijne
– Jack, Sitati
• Partnerships in NL
– Hendrien & Kees , Herman & Regina
– Joris, Seraphine.
• Additional interviews:
– Henk
– Aart
8. STRONG POINTS
M&O
Good governance, Management and Organization systems in place
(but…)
Dedication, creativity and commitment of staff (It is beyond “salary”)
Visionary leadership (but…)
Compliance with regulations
Individual networks of staff and Management
Finance
Board and Management involvement i.e. Financial awareness (but…)
Good monitoring of budgets (3 levels i.e. Project, Country and EF)
9. STRONG POINTS
PM&E
Positive cooperation with overseas partners
Linking Dutch teachers, volunteers to oversea partners (WT, EEE etc)
High level confidence and independence among the Country
Coordinators
Strong and deep rooted presence at NL schools and higher learning
institutions
Diversity of Products
10. RECOMMENDATIONS for
IMPROVEMENT
• 1. Finding (M&O)
– No diversity policy and practice (No woman in
Management)
• Priority:
• Implication/risk:
Medium
No sensitivity to diversity issues –
Issue of Corporate Image and creativity
• Recommendation:
Formalize policy on inclusivity
• Agreement/Action/Timing: Policy document is not existing. The
issue is however on the agenda of UnieNzv. A policy document will
be ready for discussion in December 2013.
11. RECOMMENDATIONS for
IMPROVEMENT
• 2. Finding
– Weak deployment of vision/mission/systems & structures
with staff and overseas partners
• Priority:
• Implication/risk:
High
Some staff/Partners do not know what to
do to comply with the vision
• Recommendation:
Share the vision using various channels
• Agreement/Action/Timing: there is space for improvement, f.i. put
the Edukans vision in the contracts; send printed copies of the
strategic plan to our partners. Also staff can be better informed
about the vision & vision. Share the plan in a lunch meeting in
Dec.
• Timing: change contract before 31 Dec. 2013, include new
mission; print English version of strategic plan before 28 Feb.
2014, share with partners and put the plan on international
12. RECOMMENDATIONS for
IMPROVEMENT
• 3. Finding
– Distance between Management and Staff
• Priority:
Medium
• Implication/risk:
Lack of trust and weak interpersonal
relations
• Recommendation:
Establish formal/informal feedback and
regular meeting mechanisms
• Agreement / Action / Timing: MT understands and asks those that
experience the distance to explain. Formal feedback is part of the
appraisal cycle. Informal meetings can be more frequent.
13. RECOMMENDATIONS for
IMPROVEMENT
• 4. Finding
– Lack of structural follow up on overseas partners’ EAT
recommendations
• Priority:
• Implication/risk:
High
Slow improvements at the overseas
partners
• Recommendation:
Regular feed back and follow up
• Agreement / Action / Timing: The procedure mentions that
Edukans writes the partner a letter on the EAT results. The letter
also includes recommendations. The recommendations with
highest priority are included in the next contract and require
follow-up through reporting by the partner.
• Action: internal audit on this specific procedure before Feb. 2014.
14. RECOMMENDATIONS for
IMPROVEMENT
• 5. Finding
– Finance is not part of the Management team
• Priority:
• Implication/risk:
High
Less knowledge about finance at
Management/staff level
• Recommendation:
Consider including finance staff in the
management team
• Agreement/Action/Timing: We don’t agree. There is however not
a financial officer part of the MT team, but finances are discussed
regularly. The finance department is part in the UnieNzv directors
meeting. Financial officers take part in the MT meeting when
discussing the trimester report or in meetings with the market
teams.
15. RECOMMENDATIONS for
IMPROVEMENT
• 6. Finding
– Lack of documented policies (Gender, sustainability,
environment etc)
• Priority:
• Implication/risk:
Medium
Inconsistency in interpretation of policy
and application
• Recommendation:
Document policies
• Agreement/Action/Timing: UnieNzv has a policy on sustainability
issues, including environmental issues. The policy is apparently not
known by staff members. Action: share new policy plans with all
staff members through intranet.
16. Points of discussion
•
•
Overview of existing networks could help in using the networks
Funds are getting less & less, there are ideas but these are not yet
translated into different response scenarios (especially for the negative)
• Diverse opinions about the usefulness of the market teams: how can?
• Next EAT should focus on Edukans as an Organization to provide for staff
feed back
17. THANK YOU!
• We really appreciate your cooperation!
• Good interviews.
• Mutual learning, continuous improvements
• Let’s both live up to our commitments and
actions.
• Thanks again!
