1. AT Consults – Web Conferencing The Future of AT Services Mystie Rail Fred Tchang

2. Service Delivery in Alaska

5. Costtravel & staff

6. Client needs urgent response

8. Range of Services Training AT Consult Tech Support

10. Video

11. Has desktop sharing

13. Audio: over internet or conference call

14. Option to record session

16. Only had support for one operating system

17. Did not work through firewalls without weakening security

18. Stored sensitive data with a third party

20. Bomgar – 3 years later Total travel savings… Total cost $4263 $52,222

21. More than one way to .. Service Delivery Blueprint It’s about Choices!

22. THANK YOU! www.assistivetechnologycenter.org WWW.ATLAAK.ORG CHECK OUT OUR BLOG FOR MORE INFO FOLLOW US…. ATLAAK.WORDPRESS.COM DELICIOUS.COM/ATLAAK TWITTER @ATLAAK FACEBOOK.COM/ATLAAK