5. Las Vegas Clients Hotel Reservation System LasVegas.com Credit Card Processing First National Bank of Marin Financial Systems USA Capital Database Support Caesars Entertainment Manufacturing - Automation Ocean Spray Core Client System Edlen Electrical Project Client
6. National Clients Contact Center PMI Mortgage Contact Center VW Credit Contact Center Key Bank Contact Center PNC Bank Contact Center Fleet Credit Card Contact Center AT&T Contact Center Household Credit Services Project Client
7. Global Clients AON Corp. Schiphol Airport Deutsche Telecom Prudential Royal Bank of Scotland Barclay’s Mercantile Bank Client Contact Center Contact Center Contact Center Contact Center Contact Center Contact Center Project
14. FNBM System Overview Collections FoxPro GUI Work Flow Database ( Business rules ) Operational Data Warehouse FDR Database BPM Server Collections GUI Company wide shared Database Collections Database Customer Service GUI Outsourced Customer Service Collections Calls VRU Customer Service Calls Outsourced Collections