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PROTEGE
MEET THE TEAM


    GABBI       HEATHER   JORDAN




    HEDAN       ALYSSIA    DOM
AGENDA
I.    THE BRIEF
II.  INSIGHTS & STRATEGY
III.  THE BIG IDEA
IV.  CREATIVE EXPRESSIONS
V.  LAUNCH PLAN, SUCCESS METRICS & BUDGET
THE BRIEF
WHAT YOU’VE ASKED US
develop a digitally-focused integrated
marketing campaign for Castrol EDGE

         x2            +2
         brand       share points “strength” and
       familiarity      in NA     “performance”
become the #1 selling
synthetic motor oil
         by 2015
EMOTIONAL



ENGINE                         ENGINE
PROTECTION               PERFORMANCE




             RATIONAL
EMOTIONAL



ENGINE                         ENGINE
PROTECTION               PERFORMANCE




             RATIONAL
For	
  everyone	
  here	
  at	
  Castrol,	
  oil	
  is	
  more	
  
   INSIGHTS & STRATEGY
                   than	
  just	
  oil.	
  	
  
WHERE WE LOOKED
PRIMARY RESEARCH
ONE-ON-ONE INTERVIEWS
COLD CALLING            spoke to auto repair technicians
ONLINE SURVEY              and oil change associates
SECONDARY RESEARCH              in 35 states
PROPRIETARY RESOURCES
(MINTEL, WARC, ETC.)
THE EXPERIENCER
             COMPETITIVE
             ADVENTUROUS
              PASSIONATE




             MALE 18-54
OUR STRATEGIC PROCESS
           SPARK
            ARM
          ENGAGE
74%                                     +	

        20                                  +	

        32
  of target was                                  hours spent in                                hours spent online
unable to identify                             their car per week 	

                              per month 	

Castrol EDGE as a
synthetic motor oil	


  Online Survey Conducted by PROTEGE,            Arbitron National In-Car Study, 2009            Go-Gulf.com, How People Spend Their
                June 2012	

                                                                              Time Online, 2012
RAISE              REACH
   AWARENESS         THEM WHERE
                      THEY ARE




SPARK      interest in Castrol EDGE by bringing
           the brand to the consumer
men want                                   men are                                      “I love my car…

   to learn                        +	

    competitive                             +	

   my engine, not so
                                                                                               much.”


 how to do more                           and choose to play                                   Harrison,
things and how to                         games that utilize                                    age 24 	

  do them better 	

                       their knowledge
                                              and skills	


      The Futures Company,                  Slate, Are Men More Competitive Than           One-on-One Interview Conducted by
    Yankelovich Monitor, 2008	

                        Women?, 2009                             PROTEGE, June 2012
KEEP IT
      INFORM
                             SIMPLE




ARM    our target with an understanding of the effects
       Castrol EDGE has on their driving experience
“A typical
 “I have never                               “I don’t know                               football Sunday
thought about                              [how to describe
which brand I                       +	

     the drive]. It’s                  +	

   involves me, my son,
                                                                                         my 50-inch and
  choose…”                                  just awesome.”                              America’s team.”


        Mark,                                    Jeremy,                                      Steve,
        age 47	

                                age 28 	

                                   age 53	




One-on-One Interview Conducted by          One-on-One Interview Conducted by           One-on-One Interview Conducted by
      PROTEGE, June 2012	

                      PROTEGE, June 2012	

                       PROTEGE, June 2012
FOSTER            PLAY UP
   CONNECTION
    WITH THE            THEIR
     BRAND             PASSION




ENGAGE          consumers with the brand
                through their passion points
OUR STRATEGIC PROCESS
           SPARK
            ARM
          ENGAGE
OUR APPROACH

           We will connect with our
       target through a celebration
 of our shared passion – the drive.
THE BIG 	
  IDEA
     oil.	
  
Castrol EDGE arepresentsmore	
  tultimate 	
  
For	
  everyone	
  here	
   t	
  Castrol,	
  oil	
  is	
  
                                                           the han	
  just	
  oil.	
  
achievement in Liquid Engineering...
Oil is a necessity.
For	
  everyone	
  here	
  at	
  Castrol,	
  oil	
  is	
  more	
  than	
  
This is about something bigger.
                           just	
  oil.	
  	
  
LONG LIVE           LONG LIVE
STRENGTH          PERFORMANCE




    LONG LIVE THE DRIVE
For	
  everyone	
  here	
  at	
  Castrol,	
  oil	
  is	
  more	
  
 CREATIVE EXPRESSIONS
                   than	
  just	
  oil.	
  	
  
SPARK
  ARM
ENGAGE
SHARE YOUR DRIVE TO GAME DAY
  ENTER TO WIN TICKETS TO THE SUPER BOWL




                                           WATCH NFL PLAYERS ON THEIR
                                               DRIVE TO GAME DAY
SPARK
  ARM
ENGAGE
SPARK
  ARM
ENGAGE
SPARK            ARM             ENGAGE
  BILLBOARDS
                       CAMPAIGN MICROSITE
  ONLINE ADS
                  IN-STORE AR
                            MOBILE APP

XBOX SMARTGLASS                  XBOX SMARTGLASS
LAUNCH PLAN, SUCCESS METRICS & BUDGET
LAUNCH PLAN
            |------2012---------|-------------------2013-------------------------|-----------------2014------------------------|---2015-----|
NFL          KICKOFF          SUPER BOWL DRAFT            CAMP                 SUPER BOWL DRAFT             CAMP                SUPER BOWL
MONTH S O N D J F M A M J J A S O N D J F M A M J J A S O N D J F
MICROSITE

OOH
BANNER

MOBILE APP

SMARTGLASS

SOCIAL MEDIA

SEO
PR/INFLUENCER
IMPLICATIONS: BRAND & BUSINESS
                                                                                 950,000
        Billboards
        Online Ads
                         Marketing Tactics                                =    impressions
                                                                                    x
     Xbox SmartGlass
    Campaign Microsite
                         Avg. Click Through                               =       10%
       Mobile App                                                                   x
       In-Store AR        Click Through to
        Customer              Purchase                                    =        5%
        Retention
                                                                                  4,750
        Customer
         Loyalty                                                          =   new customers
                         Internet World States; Mashable, Google Click-         per month
                                      Through Rates, 2011
KEY METRICS
       BANNER AD           interaction rate, open rate, CTR
        BILLBOARD      cost vs. sales volume ratio, engagement
                         visits to site, time spent on site, fan
        MICROSITE
                              uploads, social engagement

       MOBILE APP      download of app, in-store sales volume
                        downloads of game, frequency of use,
     XBOX SMARTGLASS
                             engagement with friends
FINANCES
REVISITING OUR GOALS
  x2            +2                            #1
  brand       share points “strength” and
familiarity      in NA     “performance”    synthetic
                                            brand by
                                              2015
LONG LIVE           LONG LIVE
STRENGTH          PERFORMANCE




    LONG LIVE THE DRIVE
THANK	
   YOU
    .	
  
APPENDIX
    .	
  	
  
BUDGET
TACTICS + SEGMENTS
   TACTIC             MILLENNIALS                                                  GEN X                                           BABY BOOMERS
                                                          53% of Gen X Men notice large billboards (Mintel Marketing to
                                                          Gen X, 2011). By providing Gen Xers with news or information
 BILLBOARDS                                                via advertisements during their “wasted” commute time, the
                                                            may feel that they’ve gained knowledge and benefitted from
                                                                                their commute time.

                                  Interactivity increases brand recall 63% more than non interactive ads (Barnum Sulley Reesearch 2010)

 BANNER ADS                    Display ads do more than look pretty. “When Internet users were surveyed to find out what actions they took
                               when viewing a display ad on an ad-supported Website, nearly 1/3rd said they clicked on the ad” (eMarketer,
                                                                  Banner Ads: Beyond the Click, 2009).	

                                                                                                                            71% of Boomers say they will still buy in stores
 MICROSITE                                                                                                                  after getting information from the web (Bazaar
                                                                                                                                   Voice, Talking to Strangers, 2012).

              Eighty-four percent of Millennials report   Over half (51%) of Americans trust UGC more than other
              that UGC on company websites has at         information on a company website (16%) or news articles about
              least some influence on what they buy        the company (14%) when looking for information about a
 UGC VIDEO    (Bazaar Voice, Talking to Strangers,        brand, product, or service (Bazaar Voice, Talking to Strangers,
              2012).                                      2012).
TACTICS + SEGMENTS
   TACTIC            MILLENNIALS                                                  GEN X                                         BABY BOOMERS
              38% of Millennials are driven to choose a   74% of male U.S. smartphone users have downloaded mobile
  IN-STORE    brand based on signs or displays in store   apps (2010, eMarketer.com)
              (AdAge “How Millennials Are Spending
 AUGMENTED    Their Precious Dollars on CPGs,” 2012).

   REALITY
              Millennials are 262% more likely to be                                                                    49% of men own a smartphone (Pew Internet,
              influenced by smartphone apps than the                                                                     February 2012), an increase of 10% from May
              general population (AdAge “How                                                                            2011
 MOBILE APP   Millennials Are Spending Their Precious
              Dollars on CPGs,” 2012).

              60% of mobile internet users multitasked    30% of Gen X men play video games (Mintel, Marketing to Gen
    XBOX      while watching sports (Sports Fans          X – US, 2011)
              Online, eMarketer.com, 2011)
 SMARTGLASS
SEGMENTATION
                               More millennials than non-millennials described
                              themselves as adventurous (69%) and expressed
MILLENNIALS   ADVENTUROUS      a desire to be considered a “done-it-all” (46%)
                                      (Barkley Millennials Study, 2011).


                              Effectively using nostalgia in advertising can be a
                             challenge (Advertising Age, 2010), but it may help a
  GEN X        NOSTALGIC           brand stand out in the mind of Gen Xers
                                      (Mintel Marketing to Gen X, 2011).


                                Boomers have been noted as being concerned
 BOOMERS      YOUTHFULNESS            with staying youthful and active
                                 (Mintel Lifestyles of Baby Boomers, 2011).

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Long Live the Drive

  • 2. MEET THE TEAM GABBI HEATHER JORDAN HEDAN ALYSSIA DOM
  • 3. AGENDA I.  THE BRIEF II.  INSIGHTS & STRATEGY III.  THE BIG IDEA IV.  CREATIVE EXPRESSIONS V.  LAUNCH PLAN, SUCCESS METRICS & BUDGET
  • 5. WHAT YOU’VE ASKED US develop a digitally-focused integrated marketing campaign for Castrol EDGE x2 +2 brand share points “strength” and familiarity in NA “performance”
  • 6. become the #1 selling synthetic motor oil by 2015
  • 7. EMOTIONAL ENGINE ENGINE PROTECTION PERFORMANCE RATIONAL
  • 8. EMOTIONAL ENGINE ENGINE PROTECTION PERFORMANCE RATIONAL
  • 9. For  everyone  here  at  Castrol,  oil  is  more   INSIGHTS & STRATEGY than  just  oil.    
  • 10. WHERE WE LOOKED PRIMARY RESEARCH ONE-ON-ONE INTERVIEWS COLD CALLING spoke to auto repair technicians ONLINE SURVEY and oil change associates SECONDARY RESEARCH in 35 states PROPRIETARY RESOURCES (MINTEL, WARC, ETC.)
  • 11. THE EXPERIENCER COMPETITIVE ADVENTUROUS PASSIONATE MALE 18-54
  • 12. OUR STRATEGIC PROCESS SPARK ARM ENGAGE
  • 13. 74% + 20 + 32 of target was hours spent in hours spent online unable to identify their car per week per month Castrol EDGE as a synthetic motor oil Online Survey Conducted by PROTEGE, Arbitron National In-Car Study, 2009 Go-Gulf.com, How People Spend Their June 2012 Time Online, 2012
  • 14. RAISE REACH AWARENESS THEM WHERE THEY ARE SPARK interest in Castrol EDGE by bringing the brand to the consumer
  • 15. men want men are “I love my car… to learn + competitive + my engine, not so much.” how to do more and choose to play Harrison, things and how to games that utilize age 24 do them better their knowledge and skills The Futures Company, Slate, Are Men More Competitive Than One-on-One Interview Conducted by Yankelovich Monitor, 2008 Women?, 2009 PROTEGE, June 2012
  • 16. KEEP IT INFORM SIMPLE ARM our target with an understanding of the effects Castrol EDGE has on their driving experience
  • 17. “A typical “I have never “I don’t know football Sunday thought about [how to describe which brand I + the drive]. It’s + involves me, my son, my 50-inch and choose…” just awesome.” America’s team.” Mark, Jeremy, Steve, age 47 age 28 age 53 One-on-One Interview Conducted by One-on-One Interview Conducted by One-on-One Interview Conducted by PROTEGE, June 2012 PROTEGE, June 2012 PROTEGE, June 2012
  • 18. FOSTER PLAY UP CONNECTION WITH THE THEIR BRAND PASSION ENGAGE consumers with the brand through their passion points
  • 19. OUR STRATEGIC PROCESS SPARK ARM ENGAGE
  • 20. OUR APPROACH We will connect with our target through a celebration of our shared passion – the drive.
  • 21. THE BIG  IDEA oil.  
  • 22. Castrol EDGE arepresentsmore  tultimate   For  everyone  here   t  Castrol,  oil  is   the han  just  oil.   achievement in Liquid Engineering...
  • 23. Oil is a necessity.
  • 24. For  everyone  here  at  Castrol,  oil  is  more  than   This is about something bigger. just  oil.    
  • 25.
  • 26. LONG LIVE LONG LIVE STRENGTH PERFORMANCE LONG LIVE THE DRIVE
  • 27. For  everyone  here  at  Castrol,  oil  is  more   CREATIVE EXPRESSIONS than  just  oil.    
  • 28.
  • 29.
  • 30.
  • 32.
  • 33.
  • 34. SHARE YOUR DRIVE TO GAME DAY ENTER TO WIN TICKETS TO THE SUPER BOWL WATCH NFL PLAYERS ON THEIR DRIVE TO GAME DAY
  • 35.
  • 36.
  • 37.
  • 38.
  • 40.
  • 41.
  • 43.
  • 44. SPARK ARM ENGAGE BILLBOARDS CAMPAIGN MICROSITE ONLINE ADS IN-STORE AR MOBILE APP XBOX SMARTGLASS XBOX SMARTGLASS
  • 45. LAUNCH PLAN, SUCCESS METRICS & BUDGET
  • 46. LAUNCH PLAN |------2012---------|-------------------2013-------------------------|-----------------2014------------------------|---2015-----| NFL KICKOFF SUPER BOWL DRAFT CAMP SUPER BOWL DRAFT CAMP SUPER BOWL MONTH S O N D J F M A M J J A S O N D J F M A M J J A S O N D J F MICROSITE OOH BANNER MOBILE APP SMARTGLASS SOCIAL MEDIA SEO PR/INFLUENCER
  • 47. IMPLICATIONS: BRAND & BUSINESS 950,000 Billboards Online Ads Marketing Tactics = impressions x Xbox SmartGlass Campaign Microsite Avg. Click Through = 10% Mobile App x In-Store AR Click Through to Customer Purchase = 5% Retention 4,750 Customer Loyalty = new customers Internet World States; Mashable, Google Click- per month Through Rates, 2011
  • 48. KEY METRICS BANNER AD interaction rate, open rate, CTR BILLBOARD cost vs. sales volume ratio, engagement visits to site, time spent on site, fan MICROSITE uploads, social engagement MOBILE APP download of app, in-store sales volume downloads of game, frequency of use, XBOX SMARTGLASS engagement with friends
  • 50. REVISITING OUR GOALS x2 +2 #1 brand share points “strength” and familiarity in NA “performance” synthetic brand by 2015
  • 51. LONG LIVE LONG LIVE STRENGTH PERFORMANCE LONG LIVE THE DRIVE
  • 52. THANK   YOU .  
  • 53. APPENDIX .    
  • 55. TACTICS + SEGMENTS TACTIC MILLENNIALS GEN X BABY BOOMERS 53% of Gen X Men notice large billboards (Mintel Marketing to Gen X, 2011). By providing Gen Xers with news or information BILLBOARDS via advertisements during their “wasted” commute time, the may feel that they’ve gained knowledge and benefitted from their commute time. Interactivity increases brand recall 63% more than non interactive ads (Barnum Sulley Reesearch 2010) BANNER ADS Display ads do more than look pretty. “When Internet users were surveyed to find out what actions they took when viewing a display ad on an ad-supported Website, nearly 1/3rd said they clicked on the ad” (eMarketer, Banner Ads: Beyond the Click, 2009). 71% of Boomers say they will still buy in stores MICROSITE after getting information from the web (Bazaar Voice, Talking to Strangers, 2012). Eighty-four percent of Millennials report Over half (51%) of Americans trust UGC more than other that UGC on company websites has at information on a company website (16%) or news articles about least some influence on what they buy the company (14%) when looking for information about a UGC VIDEO (Bazaar Voice, Talking to Strangers, brand, product, or service (Bazaar Voice, Talking to Strangers, 2012). 2012).
  • 56. TACTICS + SEGMENTS TACTIC MILLENNIALS GEN X BABY BOOMERS 38% of Millennials are driven to choose a 74% of male U.S. smartphone users have downloaded mobile IN-STORE brand based on signs or displays in store apps (2010, eMarketer.com) (AdAge “How Millennials Are Spending AUGMENTED Their Precious Dollars on CPGs,” 2012). REALITY Millennials are 262% more likely to be 49% of men own a smartphone (Pew Internet, influenced by smartphone apps than the February 2012), an increase of 10% from May general population (AdAge “How 2011 MOBILE APP Millennials Are Spending Their Precious Dollars on CPGs,” 2012). 60% of mobile internet users multitasked 30% of Gen X men play video games (Mintel, Marketing to Gen XBOX while watching sports (Sports Fans X – US, 2011) Online, eMarketer.com, 2011) SMARTGLASS
  • 57. SEGMENTATION More millennials than non-millennials described themselves as adventurous (69%) and expressed MILLENNIALS ADVENTUROUS a desire to be considered a “done-it-all” (46%) (Barkley Millennials Study, 2011). Effectively using nostalgia in advertising can be a challenge (Advertising Age, 2010), but it may help a GEN X NOSTALGIC brand stand out in the mind of Gen Xers (Mintel Marketing to Gen X, 2011). Boomers have been noted as being concerned BOOMERS YOUTHFULNESS with staying youthful and active (Mintel Lifestyles of Baby Boomers, 2011).