2. Agenda Lo que viene La computadora quedó en el pasado La web ha muerto Un nuevo supervillano Somos todos sociales Las batallas por venir Lo que está El desafío del marketing online
3. La computadora quedó en el pasado Del teclado a los dedos, del escritorio al bolsillo
4. Internet será móvil Mobile Internet Ramping Faster than Desktop Internet Did – Apple Leading Charge New Computing Cycles – 10x More Devices Wireless Options Growing Rapidly – Creating Broad-Based Wireless Infrastructure (3G + Wifi + GPS) Always-On Access with Super-Fast ‘Boot Time’ Near Zero Latency Access to Nearly All Information Day-Long-Plus Battery Life in Elegant Portable Devices
20. A day in life … You wake up and check your email on your bedside iPad — that’s one app. During breakfast you browse Facebook, Twitter, and The New York Times — three more apps. On the way to the office, you listen to a podcast on your smartphone. Another app. At work, you scroll through RSS feeds in a reader and have Skype and IM conversations. More apps. At the end of the day, you come home, make dinner while listening to Pandora, play some games on Xbox Live, and watch a movie on Netflix’s streaming service.
21. Del browser a las aplicaciones Two decades after its birth, the World Wide Web is in decline, as simpler, sleeker services — think apps — are less about the searching and more about the getting. As much as we love the open, unfettered Web, we’re abandoning it for simpler, sleeker services that just work Over the past few years, one of the most important shifts in the digital world has been the move from the wide-open Web to semiclosed platforms that use the Internet for transport but not the browser for display.
61. Google (Search) vs Facebook (Behavioural-Social) Microsoft (Bing + Live) mira de afuera Apple (iOSIphone + Ipad) vs Google (Android) Microsoft (Windows 7) mira de afuera Apple (HTML5) vs Adobe (Flash) Microsoft (Silverlight) mira de afuera Google + Telcos (Tiers) vs Resto (Net neutrality) Hulu (Subscription) vs Netflix (Streamingondemand) vs Apple TV (Jobs las quiere todas) vs Cable TV
62. El desafío del marketing online ¿Qué hacer y cuanto invertir?
63. Inversión en medios Consumo de medios ~4% Online 37% Online La oportunidad 63 El eterno lamento de los medios online
67. Awareness Imagery Consideration Purchase Marketer Goal Brand Building Driving Action Less-addressable Yellow pages Broadcast & CableTelevision Print – Magazines & Newspapers Digital OOH Media capabilities Direct mail Online Video Addressable Online display Online search Interactive television Mobile display Mobile search Prepared by Greg Stuart greg@gregstuart.com Confidential 67 Que en realidad depende del objetivo
70. Conclusiones La publicidad en Internet ha probado ser efectiva para el marketing transaccional. En particular la dinámica de relacionar avisos con resultados de búsqueda.
71. La asignatura pendiente Encontrar una solución de branding válida para los productos y servicios de consumo masivo EL DESAFIO DEL MARKETING ONLINE
72. El gran desafío 72 Marcas + Agencias + Medios Generar una fórmula efectiva para el desarrollo de brandequity a partir de la publicidad online
73. Google y las búsquedas El modelo más exitoso hasta el momento
76. El éxito de Google When users are actively looking to purchase something, they typically go to search engines or e-commerce sites. Through advertising or direct sales, these sites harvest intent. Google and Amazon are the biggest financial beneficiaries of intent harvesting. The lesson is that the RPMs* of online ads are directly proportional to the degree** to which the user has purchasing intent. This is why when you search Google for “cameras” you’ll see ads everywhere (and those advertisers are paying high CPCs), but when you search for “Abraham Lincoln’s birthday” Google doesn’t even bother to show ads at all. When people talk about search being a great business model (for, say, Twitter), they should distinguish between search with puchasing intent, which is an incredible business model, and search without purchasing intent, which is a terrible one.
92. There are Fewer Clickers and Fewer Heavy Clickers There are fewer heavy clickers today: down from 6% to 4% of Internet users Only 8% of all Internet users account for 85% of all clicks Clickers are predominantly younger (25 - 44) with lower income (under $40K) Source: comScore, Inc. custom analysis, Total US Online Population, persons, July 2007 and March 2009 data periods Prepared by Greg Stuart greg@gregstuart.com Confidential 92 Prepared by Greg Stuart greg@gregstuart.com Confidential 92 Virtually no one clicks anymore
93.
94. Solo un 8% de los navegantes clickea regularmentePrepared by Greg Stuart greg@gregstuart.com Confidential 93 Prepared by Greg Stuart greg@gregstuart.com Confidential 93 Source: DoubleClick DART for Advertisers: 2008
96. Creatingpurchaseintent vs harvesting Today’s link economy is built around purchasing intent harvesting. Most of this happens on search engines or through affiliate programs. Almost no one decides which products to buy based on Google searches or affiliate referrers. They decide based on content sites – Gizmodo, New York Times, Twitter, etc. Those sites generate intent, which is the most important part of creating purchasing intent, which is directly correlated to high advertising revenues. But content sites have no way to track their role in generating purchasing intent. Often intent generation doesn’t involve a single trackable click. Even if there were some direct way to measure intent generation, doing so would be seen by many today as a blurring of the the advertising/editorial line. So content sites are left only with impression-based display ads, haggling over CPMs without a meaningful measurement of their impact on generating purchasing intent.
97. Clickear en Display Ads esunametricaconfusa y no refleja los efectos de Brand Building Solo deben ser usadas para Direct Response o para Search Engine. Los Clicks no miden todo el impacto de venta de la campana, incluyendo la acumulacion de impactos y el impacto offline. Clicks no dicen nada de los efectos de brand Building. 96
98. Aquellosquevieron la publicidadpero no clickearondireccionaron el mayor compromiso y compra % of Exposed People Debemos incluir el efecto de View Through cuando medimos una campana. Los clicks ya no alcanzan.
105. Sección Sentimiento hincha (Quilmes) Mapa con los recorridos del bar Móvil Consigna Player con videos Notas editoriales Promo para hacerse fan de la página en FB Mapa de Twitter y listado de los últimos tweets del hashtag #Mundial2010 Listado de fotos enviadas por los usuarios
109. ¡Muchas gracias! Gabriel Dantur gdantur@lanacion.com.ar www.twitter.com/gdantur www.gabrieldantur.com.ar
Notes de l'éditeur
Arco de Adidas en Canchallena
Natura es un especial que está corriendo en este momento en OHLALA. Querían tener una fuerte presencia con usuarios OHLALA y alinear con su campaña en múltiples medios de “Chronos”. Aquí es un espacio de participación de OHLALA para concurso con premios y subida de fotos. “Tu Rostro Tiene Historia, Compartila en Fotos”. De las primeras fotos se eligen finalistas y luego votan los usuarios por los ganadores.