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FUTURE OF LATIN MEDIA


Is it going where it wants to go or where it
                should go?
About me
MANAGING DIRECTOR            BOARD MEMBER          BOARD MEMBER




  DIGITAL CONTENTS       ONLINE CLASSIFIEDS        DIRECT RESPONSE

NATIONAL NEWS         JOBS                    CONTACT CENTER

SPORTS PORTAL
                      REAL ESTATE             BENEFITS CLUB

9 DIGITAL MAGAZINES
•Women (3)            CARS                    DAILY DEALS
•Gossip
•Men
                      DATING                  E-COMMERCE
•Turism
•Rolling Stone
•Home Improvements    SPANISH LATAM
•Gardening            BRAZIL
                      SPAIN
“Don’t tell me what you believe,
      tell me what you know”

From a grumpy old-timer to a flamboyant
     young politician in a TV show
FACT #1
Internet is a disruptive technology for media
business
FACT #2
Disruptive technology changes the value
proposition in any industry
Some companies deliver new value




 The Chicago-based company now generates 85% of its revenue from digital sales, and
      also recently started offering a digital encyclopedia for tablet computers.

  The company began digital publishing in the late 1980s with CD-ROM versions of the
books, before going online in 1994. Online versions of the encyclopedia are now used by
                            around 100m people worldwide.
And some don’t …
“Newspapers took two cents of journalism and
wrapped in ninety-eight cents of overhead and
                distraction”

  A very harsh vision of the newspaper value
     proposition by digital guru Seth Godin
Newspaper value proposition in the Golden Age

                                           SENSE OF
                                          BELONGING

                           ON DEMAND                     COMMUNITY




                                                                       TRUST &
              PORTABLE
                                                                     REPUTATION




        SERVICES &                                                         BREAKING
          GUIDES                                                             NEWS




             SWEEPSTAKES
                                                                       NEWS
                 &
                                                                     CURATION
             PROMOTIONS




                                                         OPINION &
                           CLASSIFIEDS
                                                         ANALYSIS

                                         DEALS & SALES
Along came the Internet
And changed this value proposition
                                    SENSE OF
                                   BELONGING

                    ON DEMAND                     COMMUNITY




                                                                TRUST &
       PORTABLE
                                                              REPUTATION




  GUIDES &                                                          BREAKING
  SERVICES                                                            NEWS




      SWEEPSTAKES
                                                                NEWS
          &
                                                              CURATION
      PROMOTIONS




                                                  OPINION &
                    CLASSIFIEDS
                                                  ANALYSIS

                                  DEALS & SALES
The naked truth (FACT #2 )
The naked truth (FACT #2 )




The Internet disruption has happened, and the
    business has been irrevocably altered.
FACT #3
The only way to survive disruption is to
understand the value you need to deliver and
shape your oganization accordingly
(and it will be painful …)
AUDIENCE                  ADVERTISERS




           VALUE




           ORGANIZATION
Where should LATIN MEDIA go?



             1
The DO NOTS are much more clear than the DO’s
Profit from the time window opportunity and
 learn from the mistakes the big guys made


       Try to avoid 6 frequent sins of digital
          transition for media companies
     (the bigger the company, the higher the
                     frequency)
Cold feet (a.k.a Denial)
   When the net blossomed in the 90′s, why didn’t newspapers
                          respond?

Because classified ads were a cash-cow and CEOs were responsible
 to Wall Street, so few had the courage to see Craigslist as a threat
                     and blow up their cash-cow.

                And that is the Innovator’s Dilemma.
                 The giants won’t eat their young.
Cold feet (a.k.a Denial)
   When the net blossomed in the 90′s, why didn’t newspapers
                          respond?

Because classified ads were a cash-cow and CEOs were responsible
 to Wall Street, so few had the courage to see Craigslist as a threat
                     and blow up their cash-cow.
          IF SOME ELSE IS GOING TO TAKE YOUR
          REVENUES AWAYInnovator’s Dilemma. BE
              And that is the IT WOULD BETTER
        YOURSELF, BUT PLAYING BY THE NEW RULES
               The giants won’t eat their young.
Newsroom and product egocentrism
Forget about ‘content management’ and focus on ‘audience
                       development’

            Content is just a means to an end.

    The end, and media’s greatest asset, is audience.
Advertisers don’t pay to reach content , they pay to reach
                          audience
Newsroom and product egocentrism
Forget about ‘content management’ and focus on ‘audience
                       development’
  DON’T LET YOUR STATUS QUO DETERMINE THE
             VALUE PROPOSITION.
         Content is just a means to an end.

       DON’T FALL IN LOVE WITH YOUR CMS.
    The end, and media’s greatest asset, is audience.
Advertisers don’t pay to reach content , they pay to reach
           DON’T FALL FOR GEEKIE STUFF.
                          audience

       PRODUCT (TECH) & NEWSROOMS ARE
          CONSECUENCES, NOT CAUSES
The paywall mirage


     The “original sin” of the online news
     business

     A failure to charge for content when the
     web was new

    But this theory that newspapers could
    have somehow won a war against the
    internet if they had just charged users
    for content misses the point.
Some publishers say, “They bought it before, they’ll buy it again,” or
  “We need to get people back into the habit of paying for news.”
           But consumers never did pay the true costs.

Newspapers have never made the bulk of their income from readers
                      who pay for content.
   Subscription prices and newsstand sales have always been
                   subservient to advertising.

    Besides paywalls are a privilege only for a few producers of
                      differentiated content.
Some publishers say, “They bought it before, they’ll buy it again,” or
  “We need to get people back into the habit of paying for news.”
           But consumers never did pay the true costs.

Newspapers have never made the bulk of their income from readers
     ENCOURAGE READERS for content.
                      who pay TO SEE THEMSELVES AS
   Subscription prices and newsstandCLUB have always been
     MEMBER OF AN EXCLUSIVE sales WITH PERKS
                   subservient to advertising.
                       AND REWARDS.
    Besides paywalls are a privilege only for a few producers of
             BUILD RELATIONSHIP FIRST, THEN
                      differentiated content.
            MONETIZATION FLOW FROM THERE.
Direct response immitation
Advertising dollars are already online, just going elsewhere (evil
                          companies …)
This confirms a much feared trend. By and large, in a news context,
      the performance of digital advertising is on the decline.

   All indicators are now flashing VALUE FORMATSthousand
               DELIVER ADDED red: CPM (cost per
         impressions), costRICH MEDIA
                            per click, volumes, yields, etc.
                    CONTENT MARKETING
         NOBODY CLICKS ON A BANNER IN A NEWS SITE

                    INTRUSIVE ADVERTISING
 The cause is well-known, and way more acute for digital than for
 print: ads and news contents do compete for the same eyeballs.
                  BRANDING SOLUTIONS
            LEAVE TRANSACTIONAL TO GOOGLE
Boxing Mike Tyson
Do everything pure play Internet companies are doing but with
                   a worst value proposition

               We did it many times and failed.
         But lucky enough, we knew how to fail fast.

            (let me share our two worst cases …)
SELF SERVICE ADVERTISING
PLATAFORM
VIDEO PORTAL
We did it many times and failed.
But lucky enough, we knew how to fail fast

  IF YOU ARE GOING TO FAIL, FAIL FAST
The tablet paper replica illusion
 [The iPad is] a fatal distraction for media companies. Too many
publishers looked at the tablet as the road home to their magazine
     format, subscription model, and expensive full-page ads.

  The format of a single device does not change the fundamental
  ecosystem underneath it, and this shiny tablet has taken media
                  companies’ eyes off of the ball.

Probably you will only be successful in migrating your actual faithful
             base of paper products to a new device.
The tablet paper replica illusion
 [The iPad is] a fatal distraction for media companies. Too many
publishers looked at the tablet as the road home to their magazine
     format, subscription model, and expensive full-page ads.

  The format of a single device does not change the fundamental
                    REMEMBER. NEW GAME & NEW RULES
  ecosystem underneath it, and this shiny tablet has taken media
             ZITE AND FLIPBOARD eyes off of THE BENCHMARK
                   companies’ ARE SETTING the ball.

Probably youOF THE CAPABILITIES OF THE DEVICE, VALUE IS STILL THE ONLY faithful
   REGARDLESS will only be successful in migrating your actual THING
                               THAT MATTERS
              base of paper products to a new device.
The one thing Latin Media should do?


BUILD A NEW VALUE PROPOSITION FOR
    AUDIENCE AND ADVERTISERS
Fights a legion of
                   super-villians in the
                    QUEST FOR VALUE



MEDIA SUPER HERO
VALUE MAN
                                       DOCTOR CONVERGENCE
                                            CAPTAIN BUNDLE
                                            LADY PAST GLORY
                                        TECHIE SERIAL COPIER
Chinesse walls strategy

                                         Digital       On line         Direct
Newspaper   Magazines     Events
                                        Contents     Classifieds      Response




              Custom
             Publishing



            FOCUS IN FINDING THE VALUE PROPOSITION OF EACH BUSINESS
Autonomy

Independent decisions

Specialization

Focus

No interest conflicts

Sacrcity

The need to survive

100% responsible of your future
Alive and kicking
Newspaper Sunday circulation

                                                                                                                        +44%
 375,000
                                                                                                    357.920
                                                                                                                357.920
 350,000
                                                                                                               Ejemplares

 325,000

                 246.948
 300,000


 275,000    246.948
           Ejemplares
 250,000


 225,000


 200,000                2008             2009                2010               2011                 2012

 175,000


 150,000

                2008                     2009                   2010                  2011                    2012
                         Fuente IVC – Venta Neta total de ejemplares día domingo Enero 2008 - Marzo 2012
Club La Nación

    800000



    700000
                                                               687.500

    600000
                                                     573.409
                                           539.048
    500000


                                 403.251
    400000



    300000
                       267.794
             215.136
    200000



    100000



         0
               2008      2009      2010      2011     Abr-12   Objetivo 2012
LA NACION and Impremedia
Digital     On line      Direct
Newspaper   Magazines   Events
                                     Contents   Classifieds   Response


                           BUSINESS LEARNINGS
                             BEST PRACTICES
                             COST SINERGIES
                              TECHNOLOGY
                             SHARE CONTENT
THANK YOU




Twitter @gdantur

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The Future of Latin Media: Where Should It Go

  • 1. FUTURE OF LATIN MEDIA Is it going where it wants to go or where it should go?
  • 2. About me MANAGING DIRECTOR BOARD MEMBER BOARD MEMBER DIGITAL CONTENTS ONLINE CLASSIFIEDS DIRECT RESPONSE NATIONAL NEWS JOBS CONTACT CENTER SPORTS PORTAL REAL ESTATE BENEFITS CLUB 9 DIGITAL MAGAZINES •Women (3) CARS DAILY DEALS •Gossip •Men DATING E-COMMERCE •Turism •Rolling Stone •Home Improvements SPANISH LATAM •Gardening BRAZIL SPAIN
  • 3. “Don’t tell me what you believe, tell me what you know” From a grumpy old-timer to a flamboyant young politician in a TV show
  • 4. FACT #1 Internet is a disruptive technology for media business
  • 5. FACT #2 Disruptive technology changes the value proposition in any industry
  • 6. Some companies deliver new value The Chicago-based company now generates 85% of its revenue from digital sales, and also recently started offering a digital encyclopedia for tablet computers. The company began digital publishing in the late 1980s with CD-ROM versions of the books, before going online in 1994. Online versions of the encyclopedia are now used by around 100m people worldwide.
  • 8. “Newspapers took two cents of journalism and wrapped in ninety-eight cents of overhead and distraction” A very harsh vision of the newspaper value proposition by digital guru Seth Godin
  • 9. Newspaper value proposition in the Golden Age SENSE OF BELONGING ON DEMAND COMMUNITY TRUST & PORTABLE REPUTATION SERVICES & BREAKING GUIDES NEWS SWEEPSTAKES NEWS & CURATION PROMOTIONS OPINION & CLASSIFIEDS ANALYSIS DEALS & SALES
  • 10. Along came the Internet
  • 11. And changed this value proposition SENSE OF BELONGING ON DEMAND COMMUNITY TRUST & PORTABLE REPUTATION GUIDES & BREAKING SERVICES NEWS SWEEPSTAKES NEWS & CURATION PROMOTIONS OPINION & CLASSIFIEDS ANALYSIS DEALS & SALES
  • 12. The naked truth (FACT #2 )
  • 13. The naked truth (FACT #2 ) The Internet disruption has happened, and the business has been irrevocably altered.
  • 14. FACT #3 The only way to survive disruption is to understand the value you need to deliver and shape your oganization accordingly (and it will be painful …)
  • 15. AUDIENCE ADVERTISERS VALUE ORGANIZATION
  • 16. Where should LATIN MEDIA go? 1
  • 17. The DO NOTS are much more clear than the DO’s
  • 18. Profit from the time window opportunity and learn from the mistakes the big guys made Try to avoid 6 frequent sins of digital transition for media companies (the bigger the company, the higher the frequency)
  • 19. Cold feet (a.k.a Denial) When the net blossomed in the 90′s, why didn’t newspapers respond? Because classified ads were a cash-cow and CEOs were responsible to Wall Street, so few had the courage to see Craigslist as a threat and blow up their cash-cow. And that is the Innovator’s Dilemma. The giants won’t eat their young.
  • 20. Cold feet (a.k.a Denial) When the net blossomed in the 90′s, why didn’t newspapers respond? Because classified ads were a cash-cow and CEOs were responsible to Wall Street, so few had the courage to see Craigslist as a threat and blow up their cash-cow. IF SOME ELSE IS GOING TO TAKE YOUR REVENUES AWAYInnovator’s Dilemma. BE And that is the IT WOULD BETTER YOURSELF, BUT PLAYING BY THE NEW RULES The giants won’t eat their young.
  • 21. Newsroom and product egocentrism Forget about ‘content management’ and focus on ‘audience development’ Content is just a means to an end. The end, and media’s greatest asset, is audience. Advertisers don’t pay to reach content , they pay to reach audience
  • 22. Newsroom and product egocentrism Forget about ‘content management’ and focus on ‘audience development’ DON’T LET YOUR STATUS QUO DETERMINE THE VALUE PROPOSITION. Content is just a means to an end. DON’T FALL IN LOVE WITH YOUR CMS. The end, and media’s greatest asset, is audience. Advertisers don’t pay to reach content , they pay to reach DON’T FALL FOR GEEKIE STUFF. audience PRODUCT (TECH) & NEWSROOMS ARE CONSECUENCES, NOT CAUSES
  • 23. The paywall mirage The “original sin” of the online news business A failure to charge for content when the web was new But this theory that newspapers could have somehow won a war against the internet if they had just charged users for content misses the point.
  • 24. Some publishers say, “They bought it before, they’ll buy it again,” or “We need to get people back into the habit of paying for news.” But consumers never did pay the true costs. Newspapers have never made the bulk of their income from readers who pay for content. Subscription prices and newsstand sales have always been subservient to advertising. Besides paywalls are a privilege only for a few producers of differentiated content.
  • 25. Some publishers say, “They bought it before, they’ll buy it again,” or “We need to get people back into the habit of paying for news.” But consumers never did pay the true costs. Newspapers have never made the bulk of their income from readers ENCOURAGE READERS for content. who pay TO SEE THEMSELVES AS Subscription prices and newsstandCLUB have always been MEMBER OF AN EXCLUSIVE sales WITH PERKS subservient to advertising. AND REWARDS. Besides paywalls are a privilege only for a few producers of BUILD RELATIONSHIP FIRST, THEN differentiated content. MONETIZATION FLOW FROM THERE.
  • 27. Advertising dollars are already online, just going elsewhere (evil companies …)
  • 28. This confirms a much feared trend. By and large, in a news context, the performance of digital advertising is on the decline. All indicators are now flashing VALUE FORMATSthousand DELIVER ADDED red: CPM (cost per impressions), costRICH MEDIA per click, volumes, yields, etc. CONTENT MARKETING NOBODY CLICKS ON A BANNER IN A NEWS SITE INTRUSIVE ADVERTISING The cause is well-known, and way more acute for digital than for print: ads and news contents do compete for the same eyeballs. BRANDING SOLUTIONS LEAVE TRANSACTIONAL TO GOOGLE
  • 29. Boxing Mike Tyson Do everything pure play Internet companies are doing but with a worst value proposition We did it many times and failed. But lucky enough, we knew how to fail fast. (let me share our two worst cases …)
  • 32. We did it many times and failed. But lucky enough, we knew how to fail fast IF YOU ARE GOING TO FAIL, FAIL FAST
  • 33. The tablet paper replica illusion [The iPad is] a fatal distraction for media companies. Too many publishers looked at the tablet as the road home to their magazine format, subscription model, and expensive full-page ads. The format of a single device does not change the fundamental ecosystem underneath it, and this shiny tablet has taken media companies’ eyes off of the ball. Probably you will only be successful in migrating your actual faithful base of paper products to a new device.
  • 34. The tablet paper replica illusion [The iPad is] a fatal distraction for media companies. Too many publishers looked at the tablet as the road home to their magazine format, subscription model, and expensive full-page ads. The format of a single device does not change the fundamental REMEMBER. NEW GAME & NEW RULES ecosystem underneath it, and this shiny tablet has taken media ZITE AND FLIPBOARD eyes off of THE BENCHMARK companies’ ARE SETTING the ball. Probably youOF THE CAPABILITIES OF THE DEVICE, VALUE IS STILL THE ONLY faithful REGARDLESS will only be successful in migrating your actual THING THAT MATTERS base of paper products to a new device.
  • 35. The one thing Latin Media should do? BUILD A NEW VALUE PROPOSITION FOR AUDIENCE AND ADVERTISERS
  • 36. Fights a legion of super-villians in the QUEST FOR VALUE MEDIA SUPER HERO VALUE MAN DOCTOR CONVERGENCE CAPTAIN BUNDLE LADY PAST GLORY TECHIE SERIAL COPIER
  • 37. Chinesse walls strategy Digital On line Direct Newspaper Magazines Events Contents Classifieds Response Custom Publishing FOCUS IN FINDING THE VALUE PROPOSITION OF EACH BUSINESS
  • 38. Autonomy Independent decisions Specialization Focus No interest conflicts Sacrcity The need to survive 100% responsible of your future
  • 40. Newspaper Sunday circulation +44% 375,000 357.920 357.920 350,000 Ejemplares 325,000 246.948 300,000 275,000 246.948 Ejemplares 250,000 225,000 200,000 2008 2009 2010 2011 2012 175,000 150,000 2008 2009 2010 2011 2012 Fuente IVC – Venta Neta total de ejemplares día domingo Enero 2008 - Marzo 2012
  • 41. Club La Nación 800000 700000 687.500 600000 573.409 539.048 500000 403.251 400000 300000 267.794 215.136 200000 100000 0 2008 2009 2010 2011 Abr-12 Objetivo 2012
  • 42. LA NACION and Impremedia
  • 43. Digital On line Direct Newspaper Magazines Events Contents Classifieds Response BUSINESS LEARNINGS BEST PRACTICES COST SINERGIES TECHNOLOGY SHARE CONTENT