Libraries are uniquely poised to cooperate with other student support units to a central support entity to give non-traditional students the assistance they need to stay enrolled and on their way to a timely graduation. Bibliography for session presented at GaCOMO12 by Julie Poole.

1. COMO 2012
Building Confidence and Student Retention Rates Among Non-traditional
Students
A Selected Bibliography by Julie Poole
Coordinator of Center Library Services & Assistant Professor, Division of Library
Services
Mercer University
Amenkhienan, C. A. & Kogan, L. R. (2004). Engineering Students’ Perceptions of
Academic Activities and Support Services: Factors that Influence Their
Academic Performance. College Student Journal, 38(4), 523 – 540.
Antonio, A. L. (2004). The Influence of Friendship Groups on Intellectual Self-
Confidence and Educational Aspirations in College. Journal of Higher
Education, 75(4), 446 – 471.
Benson, A. D. (2007). An Exploratory Study of Online Postsecondary Education
for Low-Income Working Adults: A View from Education Support
Programs. Journal of Negro Education, 76(1), 17 – 30.
Cecen, A. R. (2008). The Effects of Gender and Loneliness Levels on Ways of
Coping Among University Students. College Student Journal, 42(2), 510 –
516.
Clark, G. (2007). Going Beyond our Limits: Issues for Able and Disabled
Students. Journal of Geography in Higher Education, 31(1), 211 – 218.
Contreras, C. L. M. (2004). Predicting Computer Self-confidence from
Demographic and Personality. Quarterly Review of Distance Education,
5(3), 173 – 181.

2. Culp, M. M. (2005). Increasing the Value of Traditional Support Services. New
Directions for Community Colleges, (131), 33 – 49.
D’angelo, B. J. (2003). If They Build It Will They Come? Cooperation and
Collaboration to Create a Customized Library. Reference Librarian, 40(83),
237–250.
Fensom, G., McCarthy, R., & Rundquist, K. (2006). Navigating Research Waters:
The Research Mentor Program at the University of New Hampshire at
Manchester. College & Undergraduate Libraries, 13(2), 49–74.
Gilardi, S., & Guglielmetti, C. (2011). University Life of Non-Traditional Students:
Engagement Styles and Impact on Attrition. Journal of Higher Education,
82(1), 33–53.
Huett, J., Bond M., Young, L., Bray, J., Huett, M. (2008). Supporting the Distant
Student: The Effect of ARCS-Based Strategies on Confidence and
Performance. Quarterly Review of Distance Education, 9(2), 113 – 126.
Jenkins, D. (2007). Institutional Effectiveness and Student Success: A Study of
High- and Low-Impact Community Colleges. Community College Journal
of Research & Practice, 31(12), 945 – 962.
Katz, J. & Nelson, R. A. (2007). Family Experiences and Self-Criticism in College
Students: Testing a Model of Family Stress, Past Unfairness, and Self-
Esteem. American Journal of Family Therapy, 35(5), 447 – 457.
Lambert, L. C. (2012). So Many Hands to Hold in the Classroom. Chronicle of
Higher Education, 59(4), 51.
Lau, L. K. (2003). Institutional Factors Affecting Student Retention. Education,
124(1), 126 – 136.

3. Lizah, I. (2009). What They Are Telling Us: Library Use and Needs of Traditional
and Non‐traditional Students in a Graduate Social Work Program. The
Journal of Academic Librarianship, 35(6), 555–564.
Mahaffy, M. (2008). Exploring common ground: US Writing Center/Library
Collaboration. New Library World, 109(3), 173–181.
Neuhauser, C. & Weber, K. (2011). The Student Success Coach. New Directions
for Higher Education, (153), 43 – 52.
Noonan-Terry, C. M. & Waiwaiole, E. (2008). Making a Positive Impact in
Students’ Lives. Diverse: Issues in Higher Education, 25(18), 35.
Oja, M. (2012). Supplemental Instruction Improves Grades but not Persistence.
College Student Journal, 46(2), 344 – 349.
Park, C.L., Perry, B., Edwards, M. (2011). Minimising Attrition: Strategies for
Assisting Students Who Are at Risk of Withdrawal. Innovations in
Education and Teaching International, 48(1), 37-47.
Ren, W. (2000). Library Instruction and College Student Self-Efficacy in
Electronic Information Searching. Journal of Academic Librarianship,
26(5), 323.
Roy, R, Weibust, K. S., Miller, C. T. (2007). Effects of Stereotypes About
Feminists on Feminist Self-identification. Psychology of Women Quarterly,
31(2), 146 – 156.
Sax, L. J. (2007). College Women Still Face Many Obstacles in Reaching Their
Full Potential. Chronicle of Higher Education, 5, B46 – B47.
Schmitt, M. A. & Duggan, M. H. (2011). Exploring the Impact of Classified Staff
Interactions on Student Retention: A Multiple Case Study Approach.

4. Community College Journal of Research & Practice, 35(3), 179 – 190.
Schulz, L. & Szekeres, J. (2008). Service provision to students: where the gown
best fits. Journal of Higher Education Policy & Management, 30(3), 261 –
271.
Simpson, O. (2004). The impact on retention of interventions to support distance
learning students. Open Learning, 19(1), 79–95.
Sinfield, S., & Burns, T. (2008). Essential Study Skills: The Complete Guide to
Success at University. SAGE Publications.
Stevenson, K. (2006). Working with student expectations of tutor support in
distance education: testing an expectations‐led quality assurance model.
Open Learning, 21(2), 139–152. doi:10.1080/02680510600713169
Tait, J. (2004). The tutor/facilitator role in student retention. Open Learning,
19(1), 97–109.
Tipton, R. L., & Bender, P. (2006). From failure to success: working with under
-prepared transfer students. Reference Services Review, 34(3), 389–404.
Tones, M., Fraser, J., Elder, R., White, K. M. (2009). Supporting mature-aged
students from a low socioeconomic background. Higher Education, 58(4),
505 – 529.
Zafft, C. (2006). Key Partners in ABE-to-College Transition. Journal of
Developmental Education, 30(2), 38.