Patient-centered care is a way of looking at the entire hospital experience through the patient’s eyes. Volunteers can play a vital role in the patient experience by providing Human Interaction at the bedside. The Patient Ambassador program developed at Enloe Medical Center’s Patient Ambassador is a volunteer role that has created meaningful ways for the community to help

1. The Volunteer Role in Patient Care Delivery Programs

7. Patient Ambassador Volunteers

13. Community Visibility

14. Meaningful Service Opportunities

15. Mission Fulfillment To enhance patient and visitor satisfaction by partnering with talented staff to provide community members with meaningful service opportunities that support hospital programs, services, and projects.