Connecting Up Australia Conference 2011 - Presentation about Geospatial technologie enablement for NGO's

1. DEPARTMENT FOR
FAMILIES & COMMUNITIES
A Practical Approach to
Location Intelligence in Government
Improving Service Delivery
from Behind the Counter
Presented by:
Gary Maguire
Manager, Business & Location Intelligence

2. “A lot of information, such as the cultural background
of people getting the service, they (government)
never do anything with it, it is just in case a minister
gets asked a question”
(Mark Henley, UnitedCare Wesley 2009)
“The charities have a much closer connection with the
clients but that is not respected and not trusted
(Karen Grogan, SA Council for Social Services 2009)
Source: The Advertiser 17/10/09

3. A fundamental role of Government is for the common
good and to provide help of some kind to those who
can not help themselves.
If Location Intelligence is an all pervasive enabler that
streamlining the delivery of services and provides
evidence for policy decisions, why don’t frontline
staff have this?

4. Take your Interests seriously

5. CONNECTING THE BUSINESS
Targets
Line of sight
Strategy South Australian
Strategic Plan
Operational Executive
Responsibility
(External)
Operational Service Delivery
• Chief Executives
(Internal)
Office
• Organisational
Business • Domiciliary Care SA Development
Technology • Disability SA
• Families SA
Business & • Housing SA
Location
Intelligence • Strategy & Planning • Carers SA
• ICT Service Desk • Community Connect
• ICT Infrastructure • Office for Ageing
Governance
• ICT Services • Office for Volunteers
Coordination
• Systems Solutions • Office for Problem Gambling Customers
Management
• Knowledge Systems • Office for Aboriginal Housing
Analytics
• Business & Location • State Recovery Office
Publication
Intelligence

6. Information
Business Behaviour
Actions

7. Information Business Behavior Actions
EBMF GIS
Evidence Groups Evidence Layers Service Overlays Qualitative GIS
Analysis
Business Planning &
Warehouse Reporting
Ad-hoc GIS
Desktop GIS
Analysis Mapping
GIS Database
Repeatable
GIS Web Mapping Viewing &
Operational
and Business Analysis
Activities
Information
Service
Data Providers
(State Government
& Private Data)

8. Desktop
GIS Analytics
Intranet
GIS
Cartographic
Representation
/ Cache External
Mobile Data
Capture web GIS
DFC Enterprise Service
SQL / ArcServer
Data Edits
(version control) Quality Assurance

9. I know you have that map stuff ?
State Recovery Office
Housing SA Redevelopment Opportunities
The location of Anything is
becoming Everything
Client Density Modelling

10. Community Profiling
Visualisation

11. Planning
/ Admin.
Utilities
Grants
Funding Transport
Mobile Assets
Office
For the Nunga
Ageing Assets Wali
Socio
Economic Facilities Land Planning
Utilities / Admin. Tenancy
Property
Demo-
graphics
Facilities
Housing Planning /
Tenancy
Demo- SA Administration
graphics
Planning Land
/ Admin Property
State Facilities Environmental
Recovery
Transport
Demo-
Facilities graphics
Utilities Facilities
Demo- Service Community
General
graphics Overlays Capacity
Interest
EBMF
MapIQ
Evidence Evidence
Health Transport Groups Layers

12. Empowerment through
Location Intelligence
More Info… www.esriaustralia.com.au

13. More Info… www.esriaustralia.com.au

15. Sharing Community Based Information & Knowledge
Problem: An system that could provide varying
levels of community and health
information using location technology to
enable staff or citizens to make better
choices. Understand ‘where’ and ‘how’
to get to these service easily.
Solution: MapIQ pulls together information from
various government and NGO websites
and mapping services. Publishes the
consolidated data to the user.
Benefit: Gateways to other business data.
Directly accessing Health SA - Health
Services Finder, Australian Bureau of
Statistic’s, Transport SA – public
The difference is what you see transport, Education facilities, Non for
profits – ConnectingUp Australia and
DFC’s internet pages from the map.

16. Nunga
WaliSpatial
24
OUT
NOW
! MapIQ 2.2
!
(Selected
EBM
18 Layers &
http://mapiq.dfc.sa.gov.au/mapiq/index.html Analytics)
Number of
Functions
GIS Tools 12
MapIQ 2.1
(Dynamic
& Layers User layers)
6
MapIQ 2.0
MapIQ (Build for public)
1.1
3
Affordable
MapIQ Carers Homes
1.0 Community
Benefits
2008 2009 2010 2011 2012
App’s @… www.sa.gov.au

17. 1.0

18. Beta

19. 2.0

20. 2.0

21. 2.0

22. 2.0

23. DEPARTMENT FOR
FAMILIES & COMMUNITIES
Business and Location Intelligence Group
Business Technology | DFC Chief Information Office
Thankyou Team:
Penny Baldock | Susana Valdivia | Stephen Retallack | Simo Xu | David Coombe | Andrew Leane