Managing the SharePoint Disruption. Ensuring your business gain exceeds your business pain. In many organisations, SharePoint is a disruptive technology: it’s no longer business-as-usual for managers, for users, or for IT. SharePoint shines a spotlight on everything that’s good and bad about your company’s business processes, project management, change management, information management policies and IT service delivery. This presentation will explore the lessons learned and common themes from thousands of organisations, large and small - from IT professionals, managers, developers, end users and CIOs around the globe. This comprehensive discussion will highlight the business, cultural and technical impact of SharePoint on an organisation - the business values and the “gotchas”. You’ll learn the steps you can take to plan for and implement SharePoint as a platform that will support a dynamic enterprise. You will take away a framework within which to understand and communicate the role of SharePoint in your organisation, a punch list of issues to consider in your planning and deployment and an understanding of the business, technical, cultural and procedural components of a successful SharePoint implementation.

1. SHARE CONFERENCE
2011
Manly Beach, NSW,
Australia
Managing the
SharePoint Disruption
Garth Luke
General Manager, AvePoint Australia
VP, Sales, AvePoint, Inc.

2. Garth Luke - History
General Manager, AvePoint : ANZ, South Africa
Vice President of Sales, and
 Over 15 years experience in the technology sector
 Started with Microsoft in 1996. Enjoyed the following roles:
 Consultant
 DB Admin
 Programmer
 Project Manager
 IT Manager
 Product Manager
 Has experience talking to CXO, Director, Global Architects in
EMEA, North America, ANZ.
 Extensive knowledge of ECM, SQL Server, Web Dev, and I.T.
Infrastructure Management
 @GarthLuke on Twitter

3. Garth Luke - Today
General Manager, AvePoint Australia
Vice President of Sales, AvePoint, Inc.
 Based in Santa Clara, CA, USA (The Heart of Silicon Valley)
 Sales (Channel, Direct)
 Marketing
 Technical Pre-Sales
 Support (AU Only)

4. AvePoint Company Overview
World’s Largest Provider of Enterprise-Class Governance Solutions for Microsoft SharePoint
Backup & Recovery, Administration, Replication, Migration, Compliance, Storage Optimization
Company Background
Products & Customer Growth
Founded 2001
40 10000
Customer
Headquarters Jersey City, NJ 8000
Customers
30 s
Products
Development USA
6000
20
4000
Offices 19 across 5 continents 10 2000
Employees 950 (650 in R&D, 70 MCTS) 0 0
Customers Over 10,000
Deloitte Fast 500, Inc. 1000,
Awards
Ernest & Young EOY 2010
A depth Managed Microsoft
Gold Certified ISV Partner,
Microsoft The Only SharePoint Focused
ISV Partner who is a global
MTC Alliance member

5. How is SharePoint
“disruptive”

6. We can’t get
anything delivered
because they keep
adding requirements

7. We can’t keep up
with the demand…

8. We can’t get enough
funding…

9. They don’t
understand…

10. My boss doesn’t
understand…

11. We don’t
understand…

12. SharePoint shines a
spotlight on
everything that’s
wrong with us

13. How do you manage
this disruption?

14. The answer lies in
the questions…

16. WHERE are we going?
Understand enterprise strategy

17. Vision

18. Why SharePoint?
Align SharePoint with your enterprise
strategy

19. Deliver strategic value
SharePoint doesn’t
matter.
Business matters.

20. Alignment

21. Where & Why: Strategy & Alignment
• What is the enterprise
strategy?
• How does SharePoint fit into
the enterprise strategy?

22. WHAT are we doing?
Define the requirements for each solution

23. Deliver a Solution
SharePoint doesn’t
matter.
The Solution matters.

24. WHAT?
 What are we doing?
 Requirements
 Categorize requirements
 Metrics

25. What: Requirements
• What are we doing?
• Why are we doing it?
• Who is behind requirements?
• How do we know it worked?

26. HOW do we do it?
Establish a process for delivering solutions

27. A Discipline of the 4 D’s
Define
 Define the problem
 Design the solution
Define
Deploy Design
 Develop the solution Validate Design
Develop
 Deploy the solution
 Delegate to operations
Develop
 Do it again!

28. How: Process
• What is our process?
• How do we manage
it?

29. WHO does it?
Define roles, responsibilities and
accountability

30. Define Roles & Responsibilities
• Who gathers requirements?
• Who determines the solution?
• Who builds the solution?
• Who deploys the solution?
• Who manages the project?

31. WHO is involved?
 Identify your constituencies  Who drives SharePoint and
why?
 Who is impacted by
SharePoint?
 Understand the dynamics of
and between each of these
groups

32. Who: People Matter
• Who is on the project team?
• Does the team have the
skills?
• Who are other constituents?
• What matters to them?

33. WHEN are we doing it?
Commit to ongoing, continuous
improvement

34. Long term commitment to innovating and
improving
• This is an ongoing journey
• Step by step
• Evolutionary process
• Budget for 2012, 13, 14, 15?

43. Deliver a Trusted Service
SharePoint
matters.

44. Build A Platform Users Can Trust
Architect SharePoint as a
platform that happens to
deliver the first solution

45. Build A Platform Users Can Trust
Optimize the service for the
organization rather than
produce what is
easy, cheap, or expedient
for this project

46. When: Continuous Improvement
• Is there a long-term commitment
to SharePoint?
• Is there an understanding of
steps and evolution versus
deployment?

47. Managing the SharePoint Disruption
 WHERE: Enterprise strategy
 WHY: Alignment of SharePoint with enterprise strategy
 WHAT: The Solution
 HOW: Business Process
 WHO: Roles & Responsibilities
 WHEN: Continuous Improvement

48. What is SharePoint governance

49. What is governance?
Governance defines the
people, processes, policies
and technologies
that deliver a service

50. BUSINESS
GOVERNANCE

51. BUSINESS
People
Policy Process
Technology

52. Accountability

53. Quality

54. Restrictions

55. Appropriateness

56. Discoverability

57. Compliance

58. Storage

59. Resources
 TechNet
 http://technet.microsoft.com/en-us/sharepoint/ff800826.aspx
 http://technet.microsoft.com/en-us/solutionaccelerators/dd320379
 SharePoint Adoption Kit
 http://sharepoint.microsoft.com/iusesharepoin
 ADDITIONAL RESOURCES
 Questions & Answers
 Please submit your evaluations!

61. Questions

62. Contact AvePoint
Garth Luke
Vice President of Sales | GM AvePoint Australia
Garth.Luke@AvePoint.com
Christian Lucarelli
Director of Sales, Australasia
Christian.Lucarelli@AvePoint.com
Michael Rain
Systems Engineering Manager
Michael.Rain@AvePoint.com
Yuyu Wang
Support & Dev Manager
Yuyu.Wang@AvePoint.com
OR
Sales_AU@AvePoint.com
AvePoint Australasia | Level 22, Collins Street, Melbourne, Australia | (03) 9620 0200