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Transforming Enterprises
Apagen Capability
www.apagen.com
sales@apagen.com
Presentation Plan
1.
Apagen
Corporate
Profile
2.
Odoo
Credentials
3.
Business
Transformation
Framework
4.
Offerings
5.
Summary
CORPORATE PROFILE
SOFTWARE & ERP SOLUTIONS
“INNOVATION IS OUR EXCELLENCE”
About Apagen
Appearance
• Apagen Solutions, head office is based out of Noida
• Apagen is a sister concern of Enventa Group
• Track record of world class product & service delivery since inception in 2009
• International presence in Malaysia, UK, Nigeria, USA and UAE
• Rich portfolio of alliances with major industry players
Experience
• Expert in manufacturing domain
• World class ERP consulting services for Auto component manufacturers, oil
and gas drilling companies, Logistic companies, Plastic processing units,
Cement Units, Retail Companies
• Having huge pool of products for Help Desk, Smart Card, Biometrics Payroll
system, Accounting, mobility, Production automation & Private Enterprise
ATM etc.
• Rich experience in offshore delivery through ODCs (Offshore Delivery Model)
at Noida and Next focus is on West India .
World wide presence
CA, USA
Kenya
OUR CAPABILITIES & CREDENTIALS
Investing experience in transforming Business
Expertise & Services Landscape
7
ERP Services Landscape
Implementation/ Rollouts
AMS & Production
Support
ERP Modular Upgrades
IT/ERP Advisory
Value Discovery
Workshop
Independent Testing/
Validation Services
Our Products Our Capabality
Core ERP Solution Odoo
Help Desk Complete help desk management Software
IVRS Help Desk Help Desk solution integrated with IVRS
Smart Card
Complete Smart card Solution , Majorly used in food
chains
Biometrics Attendance system Figure print Attendance system
Accounting Software Software for complete Accounting solution
Private Enterprise ATM etc. Integration with Finances and setting up private ATM
Mobile Executive Gladden Complete Mobility Solution for ERP (Odoo)
Production Automation
Complete Production cycle Automation Solution for
Odoo
Apagen Innovation Centre
- Project Management
- Quality Management System
- Internal Projects
- Methodologies
- Training Sessions
- Tools and Accelerators
- Knowledge Repository
- ERP Solution Academy
- Processes
- Project Experiences
- White Papers, Thought Leadership
- Domain Experts
- System Administrators DBAs
- Technical Consultants
- IT/ERP Advisory
- System Re-engineering
Team Profile
An Expert team with domain experience of 5+ Years
Functional Consultant
Technical Consultant
Domain Experts
IT Advisory Consultants
Program/ Project
Manager
BUSINESS TRANSFORMATION
FRAMEWORK
We Understand your business
Transforming Enterprise Approach
Enterprise Assessment
•Enterprise Architecture
Definition
•IT Strategy Definition
•IT Roadmap definition
•IT Governance Consulting
Value
Discovery
•Application Utilization & Value
Realization
•Application Roadmap
•Tech-Biz Optimization
•Application Portfolio
Harmonization
Plant
Automation &
Mobility
•Designing execution models
•Certified Methodologies
•Service Maturity Model
•Seamless cycle through
Business Application
Lifecycle
•Automating the plant s
•Mobile solutions
Methodologies
• Platform migrations
• Existing system to ERP
Migration
• Baan to any ERP
Migration
• Standard AMS
Framework
• Managed Basis Services
• Independent Testing
• FRICE Development
• Global & Regional
rollouts
• Value Discovery
• Enhancements &
modular
implementations
• ERP Upgrades
• Greenfield
Implementation
• Business – IT Alignment
(BITA)
• Template
implementations
Ground-up Incremental
Disruptive
Sustain &
Improve
Additional Tools for transformation
Upgrading
Products
Feedback
Mechanism
Domain
Expertise
Team Work
Program
Governance
Test
Automation
Transition
Methodology
Domain
Experts
Service Model
Wireless
solutions
Onsite
offshore
Delivery
Partnership
SERVICE & PRODUCT OFFERINGS
Expertise in Motion
Service Offerings
•Implementation & Rollouts
•Upgrades
•Enterprise Architecting
Business Transformation
•Production Support
•Application Support & Shared Support Desk
•Value Discovery
•Independent Testing
Application Management
•Software Development
•Managed Basis Services
•Net weaver Services
•Skill Augmentation
Technical Services
1
2
3
4
5
6
Zero license costs
Ultimate flexibility - No “blackbox” package
No vendor lock-in - Using standard data formats and protocols
Less risk - Future of system not tied to one company
Extensibility
Unlimited user support
Powerful object level user rights
User Friendly
Scalable
Start playing with our demo data and be ready to work!
Controls all your innovating processes
Why Odoo?
Business – IT Alignment (BITA)
Designing the architecture for Technology Leverage
 Technology Roadmap listing set of milestones which will yield the
most benefit
 The Incremental Digitization Milestones and Technology plan
validated using a set of critical process scenarios
 Detailed design and deployment planning
System Discovery
Features/ Functions
Detailing
Technology
Blueprint
Technology Plan
Scenario Validation
Roadmap Definition
Program Governance
Future State
 Desired state prioritization to arrive at the ideal, achievable end
state
 Identify and understand complexity of current landscape of
processes and information flows
 Gather detailed information on data and functions of the systems.
 Draw up future state architecture with technology options for
component re-engineering and functional diagrams
 Guidelines and prioritization criteria for digitization program
ROAD MAP PHASE
REALIZATION PHASE
BLUEPRINT PHASE
Enterprise Assessment Approach
Future design based on current realities
Process &
Technology
Model
Evolution
Process
Recalibration
Prioritization
Criterion
Technology
Web
ProcessComplexity
Define desired state
model assuming no
process/ technology
limitations
Classifying them as
•Commoditized
•Customized
•Co-created
Overlaying Must-
Have, Nice to Have
criterion to define
priority and ROI in line
with Future business
needs
Define Process Model.
Name potential
common global services
v/s application specific
needs
Define Future STATE
Business L0
ProcessRecalibration
Baseline current
processes and current
efficiency (functionality
and cost)
Sieve Common
Processes and build
Road Map
Overlay desired state
onto current process
map and arrive at future
process model
Apply prioritization
criterion to finally
define the extent of
BPM automation to be
undertaken
TechnologyWEB
Inventory the current
application architecture
Identify repetitive /
redundant apps/
services.
Overlay the current
onto the future state L0
Identify ideal state
phase and sequence of
the transformation
depending on the
complexity criterion and
priorities
Draw the ProMo
(Incremental
Digitization) road map
Implementation & Rollouts
Based on ASAP Methodology
Recommend right
practices for the
business through
system enablement
Bootstrap workshop
to facilitate
organizations
preparedness for
SMEs
Templates for
accurate & faster
capturing of
information &
efficient execution
Establish seamless
Project Governance
framework with
continuous risk
mitigation
Provide tools for easy
data management
from legacy to ERP
Custom development to
cater to business specific
requirements
Ability to offer training
with access to ERP
academy as required by
Customer teams
Establishment Of ERP
Internal Competency
Centre (ICC) for Post Live
scenario
Implementation Support Scenario
Tailored methodology for each scenario
• Design
• Build
• Test
• Deploy
New Projects
Process
Enhancements
Roll Outs,
Upgrades
New Process
Introduction
• Planning
• Blue printing
• Build
• Realization
• Cutover
• Go Live
• Prototype
• Configure
• Develop
• Test
• Deploy
• Prototype
• Validate
Process
• Configure
• Test
• Deploy
• Proven methodology for Global Rollouts: Kernel model development (onsite-offsite ) followed by roll
outs
• Reduced Implementation time (Record implementation in 33 days using our own SPEED methodology)
• Capability of handling simultaneous multi-site global rollouts
• Leverage Regional Fulfillment Hubs(RFH) for
• Support Help Desk – Tech-port
Clustering
based on
Regional
considerations
Time zone
considerations
Language
considerations
Variance of local
statutory
requirements
Degree of
Centralization
Exception
Management for
site specific
changes
Rules for
deviation from
the Corporate
template
STP vs. local
market
flexibility
requirements
Support
Structure
Need to
establish a
robust and
reliable support
structure
Tools team
centralization
vs. local
development
teams
Infrastructure
Proposed system
landscape -
single instance
vs multiple
instances
System
maintenance
processes &
teams
Release
management &
document
control
Legacy
Systems in
operation
Understanding
legacy systems–
establishing
commonalities
and differences
Retire &
Replace vs.
Integrate
decision on
existing legacy
systems
Program
Governance
Global, Regional
& Local Steering
Committees
Empowerment
of local
participants for
decision making
on process
changes etc.
Global Rollouts
Program Definition Framework
21
Implementation & Rollout Offering
Highlights
Work closely with Business and IT Core Team at Onsite
Ensure Lead Consultants align with business for Solution design
Maximize work from offshore for Development, Basis and Basic Configurations
Establish governance and escalation framework early during & work with well defined
communication plan
Establish proactive risk management and review
Maintain a Knowledge repository for process and design in identified tool
Do not commence without Knowledge transfer to the team who will actually do the work
Decide the documentation storing framework with version control
Establish procedures, guidelines, templates and Forms before commencing work
ERP Upgrades
Upgrade
Advisory
•Procedures to make best use of enhanced functionality of the
new release
•Consulting on organizational challenges, business
processes, and technical activities
•Review of current production environment and
recommendations for optimization
•Assessment of training needs of staff on the new release
•Formulation of the upgrade strategy
Upgrade
Execution
•Analysis of upgrade requirements
•Baseline technical upgrade
•Creation of system environment for the new version
•Upgrade of customizations & validation of interfaces and reports
•Unit test and system test of upgraded application
•Data migration
•Delta training in the new version
•Execution and implementation of testing plans
•Project management
Reduced
time-to-
upgrade
•Upgrade
Analyzer Tool
•Process
checklists &
utilities
Robust
upgrade
methodol
ogy
•Reduces
impact on
existing
business
processes and
interfaces
•Eliminates
risks and
ensures a
seamless
transition to
the new
release
Delta
approach
makes the
transition
non-
disruptive
•Guidelines for
planning the
cut-over
•Guidelines for
identifying
incremental
functionality
upgrade
Application Management Services
Lowering the IT Operation Cost
Value Unlocking
Value discovery
for better
application
utilization
Application
harmonization
Engagement Models
Dedicated
Shared Support
Desk
Catalogue based
subscription
3-Tier Support Model
Business
Process layer
Application
Layer
End-user
layer
AMS offerings by APAGEN
AMS Offering &
processes attuned to
need of ERP customers
Assurance of ERP
mandated and best
practices for
maintenance of your
ERP Landscape
Clear service definition
and inbuilt productivity
improvement practices
in the AMS framework
Focus on reducing the
call volume rather than
just improving the
response time
APAGEN ERP
AMS
Offering
Production & Application Support
Typical support structure
End Users
Level 1
Support
Level 2
Support
Level 3
Support
Application
Services
Customer
Service
Business
Process
Services
SupportLayerBusiness
Layer
 To ensure that the applications designed and
developed meet users requirements
 Ability to change Configuration /Software as
per users needs
 To ensure business continuity
 To avoid disruptions to business
 To recover from disruptions as fast as possible
 To enable/assist end users to learn and use
the system, by direct hand holding
Objectives
Value Discovery Workshop
Unlock the application potential
Methodology
Technical Evaluation
Process Analysis
Issue & Gap analysis
Recalibration
Solutioning
Roadmap definition
Value Discovery Workshop helps
customer increase the utilization
of their existing ERP
implementation through
recalibration of implemented
processes, optimization of the
landscape enhance throughput of
the system
Value Discovery Workshop
delivers an
incrementally, non-
disruptively implementable
roadmap
Summary
Why APAGEN is a partner of choice…..
Solution Expertise
•Strong focus on
domain centric
solution building
drives benefit
realization after
solution
implementation
•Mature offerings
across ERP Lifecycle to
support clients for ALL
ERP needs
•Proven & certified
offerings designed to
solve specific business
and IT operation
challenges
Execution Expertise
•Bootstrap workshop
for organizational
preparedness &
effective change
management
•Robust delivery
processes with
independent quality
assurance
•Delivery framework
for AMS certified by
ERP
•Implementation Kits
for new
implementations &
rollouts
Accelerators
•Business process
template repository
•Re-usable component
warehouse of
functionality, reports
& utilities
•Provide tools for easy
data migration from
legacy to ERP
•Templates for
implementation in
various verticals
•Large repository of
test case & scripts for
various verticals and
business process
scenarios
Experience
•Running & managing
some of the most
complex ERP
installations (eg. Bajaj
holographics, Design
India, Grail Group etc.)
•Experienced in
delivering services
under several
engagement models
ranging from team
sourcing to managed
services from offshore
•Multi-location
implementations &
rollouts
Head Office:
E-198B,
Sector-63, Noida, India
Tel: +91 11 2487892 | Mob.: +91- 9971800665
Thank you
Registered Office
Meadows House,
21 West End, Pinxton
Nottinghamshire NG166NN, United Kingdom
Tel: +44-84.46.64.67.92
E-mail: gaurav.kumar@apagen.com | Web: www.apagen.com |

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Apagen company Capability - OpenERP

  • 3. CORPORATE PROFILE SOFTWARE & ERP SOLUTIONS “INNOVATION IS OUR EXCELLENCE”
  • 4. About Apagen Appearance • Apagen Solutions, head office is based out of Noida • Apagen is a sister concern of Enventa Group • Track record of world class product & service delivery since inception in 2009 • International presence in Malaysia, UK, Nigeria, USA and UAE • Rich portfolio of alliances with major industry players Experience • Expert in manufacturing domain • World class ERP consulting services for Auto component manufacturers, oil and gas drilling companies, Logistic companies, Plastic processing units, Cement Units, Retail Companies • Having huge pool of products for Help Desk, Smart Card, Biometrics Payroll system, Accounting, mobility, Production automation & Private Enterprise ATM etc. • Rich experience in offshore delivery through ODCs (Offshore Delivery Model) at Noida and Next focus is on West India .
  • 6. OUR CAPABILITIES & CREDENTIALS Investing experience in transforming Business
  • 7. Expertise & Services Landscape 7 ERP Services Landscape Implementation/ Rollouts AMS & Production Support ERP Modular Upgrades IT/ERP Advisory Value Discovery Workshop Independent Testing/ Validation Services Our Products Our Capabality Core ERP Solution Odoo Help Desk Complete help desk management Software IVRS Help Desk Help Desk solution integrated with IVRS Smart Card Complete Smart card Solution , Majorly used in food chains Biometrics Attendance system Figure print Attendance system Accounting Software Software for complete Accounting solution Private Enterprise ATM etc. Integration with Finances and setting up private ATM Mobile Executive Gladden Complete Mobility Solution for ERP (Odoo) Production Automation Complete Production cycle Automation Solution for Odoo
  • 8. Apagen Innovation Centre - Project Management - Quality Management System - Internal Projects - Methodologies - Training Sessions - Tools and Accelerators - Knowledge Repository - ERP Solution Academy - Processes - Project Experiences - White Papers, Thought Leadership - Domain Experts - System Administrators DBAs - Technical Consultants - IT/ERP Advisory - System Re-engineering
  • 9. Team Profile An Expert team with domain experience of 5+ Years Functional Consultant Technical Consultant Domain Experts IT Advisory Consultants Program/ Project Manager
  • 11. Transforming Enterprise Approach Enterprise Assessment •Enterprise Architecture Definition •IT Strategy Definition •IT Roadmap definition •IT Governance Consulting Value Discovery •Application Utilization & Value Realization •Application Roadmap •Tech-Biz Optimization •Application Portfolio Harmonization Plant Automation & Mobility •Designing execution models •Certified Methodologies •Service Maturity Model •Seamless cycle through Business Application Lifecycle •Automating the plant s •Mobile solutions
  • 12. Methodologies • Platform migrations • Existing system to ERP Migration • Baan to any ERP Migration • Standard AMS Framework • Managed Basis Services • Independent Testing • FRICE Development • Global & Regional rollouts • Value Discovery • Enhancements & modular implementations • ERP Upgrades • Greenfield Implementation • Business – IT Alignment (BITA) • Template implementations Ground-up Incremental Disruptive Sustain & Improve
  • 13. Additional Tools for transformation Upgrading Products Feedback Mechanism Domain Expertise Team Work Program Governance Test Automation Transition Methodology Domain Experts Service Model Wireless solutions Onsite offshore Delivery Partnership
  • 14. SERVICE & PRODUCT OFFERINGS Expertise in Motion
  • 15. Service Offerings •Implementation & Rollouts •Upgrades •Enterprise Architecting Business Transformation •Production Support •Application Support & Shared Support Desk •Value Discovery •Independent Testing Application Management •Software Development •Managed Basis Services •Net weaver Services •Skill Augmentation Technical Services
  • 16. 1 2 3 4 5 6 Zero license costs Ultimate flexibility - No “blackbox” package No vendor lock-in - Using standard data formats and protocols Less risk - Future of system not tied to one company Extensibility Unlimited user support Powerful object level user rights User Friendly Scalable Start playing with our demo data and be ready to work! Controls all your innovating processes Why Odoo?
  • 17. Business – IT Alignment (BITA) Designing the architecture for Technology Leverage  Technology Roadmap listing set of milestones which will yield the most benefit  The Incremental Digitization Milestones and Technology plan validated using a set of critical process scenarios  Detailed design and deployment planning System Discovery Features/ Functions Detailing Technology Blueprint Technology Plan Scenario Validation Roadmap Definition Program Governance Future State  Desired state prioritization to arrive at the ideal, achievable end state  Identify and understand complexity of current landscape of processes and information flows  Gather detailed information on data and functions of the systems.  Draw up future state architecture with technology options for component re-engineering and functional diagrams  Guidelines and prioritization criteria for digitization program ROAD MAP PHASE REALIZATION PHASE BLUEPRINT PHASE
  • 18. Enterprise Assessment Approach Future design based on current realities Process & Technology Model Evolution Process Recalibration Prioritization Criterion Technology Web ProcessComplexity Define desired state model assuming no process/ technology limitations Classifying them as •Commoditized •Customized •Co-created Overlaying Must- Have, Nice to Have criterion to define priority and ROI in line with Future business needs Define Process Model. Name potential common global services v/s application specific needs Define Future STATE Business L0 ProcessRecalibration Baseline current processes and current efficiency (functionality and cost) Sieve Common Processes and build Road Map Overlay desired state onto current process map and arrive at future process model Apply prioritization criterion to finally define the extent of BPM automation to be undertaken TechnologyWEB Inventory the current application architecture Identify repetitive / redundant apps/ services. Overlay the current onto the future state L0 Identify ideal state phase and sequence of the transformation depending on the complexity criterion and priorities Draw the ProMo (Incremental Digitization) road map
  • 19. Implementation & Rollouts Based on ASAP Methodology Recommend right practices for the business through system enablement Bootstrap workshop to facilitate organizations preparedness for SMEs Templates for accurate & faster capturing of information & efficient execution Establish seamless Project Governance framework with continuous risk mitigation Provide tools for easy data management from legacy to ERP Custom development to cater to business specific requirements Ability to offer training with access to ERP academy as required by Customer teams Establishment Of ERP Internal Competency Centre (ICC) for Post Live scenario
  • 20. Implementation Support Scenario Tailored methodology for each scenario • Design • Build • Test • Deploy New Projects Process Enhancements Roll Outs, Upgrades New Process Introduction • Planning • Blue printing • Build • Realization • Cutover • Go Live • Prototype • Configure • Develop • Test • Deploy • Prototype • Validate Process • Configure • Test • Deploy
  • 21. • Proven methodology for Global Rollouts: Kernel model development (onsite-offsite ) followed by roll outs • Reduced Implementation time (Record implementation in 33 days using our own SPEED methodology) • Capability of handling simultaneous multi-site global rollouts • Leverage Regional Fulfillment Hubs(RFH) for • Support Help Desk – Tech-port Clustering based on Regional considerations Time zone considerations Language considerations Variance of local statutory requirements Degree of Centralization Exception Management for site specific changes Rules for deviation from the Corporate template STP vs. local market flexibility requirements Support Structure Need to establish a robust and reliable support structure Tools team centralization vs. local development teams Infrastructure Proposed system landscape - single instance vs multiple instances System maintenance processes & teams Release management & document control Legacy Systems in operation Understanding legacy systems– establishing commonalities and differences Retire & Replace vs. Integrate decision on existing legacy systems Program Governance Global, Regional & Local Steering Committees Empowerment of local participants for decision making on process changes etc. Global Rollouts Program Definition Framework 21
  • 22. Implementation & Rollout Offering Highlights Work closely with Business and IT Core Team at Onsite Ensure Lead Consultants align with business for Solution design Maximize work from offshore for Development, Basis and Basic Configurations Establish governance and escalation framework early during & work with well defined communication plan Establish proactive risk management and review Maintain a Knowledge repository for process and design in identified tool Do not commence without Knowledge transfer to the team who will actually do the work Decide the documentation storing framework with version control Establish procedures, guidelines, templates and Forms before commencing work
  • 23. ERP Upgrades Upgrade Advisory •Procedures to make best use of enhanced functionality of the new release •Consulting on organizational challenges, business processes, and technical activities •Review of current production environment and recommendations for optimization •Assessment of training needs of staff on the new release •Formulation of the upgrade strategy Upgrade Execution •Analysis of upgrade requirements •Baseline technical upgrade •Creation of system environment for the new version •Upgrade of customizations & validation of interfaces and reports •Unit test and system test of upgraded application •Data migration •Delta training in the new version •Execution and implementation of testing plans •Project management Reduced time-to- upgrade •Upgrade Analyzer Tool •Process checklists & utilities Robust upgrade methodol ogy •Reduces impact on existing business processes and interfaces •Eliminates risks and ensures a seamless transition to the new release Delta approach makes the transition non- disruptive •Guidelines for planning the cut-over •Guidelines for identifying incremental functionality upgrade
  • 24. Application Management Services Lowering the IT Operation Cost Value Unlocking Value discovery for better application utilization Application harmonization Engagement Models Dedicated Shared Support Desk Catalogue based subscription 3-Tier Support Model Business Process layer Application Layer End-user layer
  • 25. AMS offerings by APAGEN AMS Offering & processes attuned to need of ERP customers Assurance of ERP mandated and best practices for maintenance of your ERP Landscape Clear service definition and inbuilt productivity improvement practices in the AMS framework Focus on reducing the call volume rather than just improving the response time APAGEN ERP AMS Offering
  • 26. Production & Application Support Typical support structure End Users Level 1 Support Level 2 Support Level 3 Support Application Services Customer Service Business Process Services SupportLayerBusiness Layer  To ensure that the applications designed and developed meet users requirements  Ability to change Configuration /Software as per users needs  To ensure business continuity  To avoid disruptions to business  To recover from disruptions as fast as possible  To enable/assist end users to learn and use the system, by direct hand holding Objectives
  • 27. Value Discovery Workshop Unlock the application potential Methodology Technical Evaluation Process Analysis Issue & Gap analysis Recalibration Solutioning Roadmap definition Value Discovery Workshop helps customer increase the utilization of their existing ERP implementation through recalibration of implemented processes, optimization of the landscape enhance throughput of the system Value Discovery Workshop delivers an incrementally, non- disruptively implementable roadmap
  • 28. Summary Why APAGEN is a partner of choice….. Solution Expertise •Strong focus on domain centric solution building drives benefit realization after solution implementation •Mature offerings across ERP Lifecycle to support clients for ALL ERP needs •Proven & certified offerings designed to solve specific business and IT operation challenges Execution Expertise •Bootstrap workshop for organizational preparedness & effective change management •Robust delivery processes with independent quality assurance •Delivery framework for AMS certified by ERP •Implementation Kits for new implementations & rollouts Accelerators •Business process template repository •Re-usable component warehouse of functionality, reports & utilities •Provide tools for easy data migration from legacy to ERP •Templates for implementation in various verticals •Large repository of test case & scripts for various verticals and business process scenarios Experience •Running & managing some of the most complex ERP installations (eg. Bajaj holographics, Design India, Grail Group etc.) •Experienced in delivering services under several engagement models ranging from team sourcing to managed services from offshore •Multi-location implementations & rollouts
  • 29. Head Office: E-198B, Sector-63, Noida, India Tel: +91 11 2487892 | Mob.: +91- 9971800665 Thank you Registered Office Meadows House, 21 West End, Pinxton Nottinghamshire NG166NN, United Kingdom Tel: +44-84.46.64.67.92 E-mail: gaurav.kumar@apagen.com | Web: www.apagen.com |