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IMPACT OF SOCIAL MEDIA ON
       MARKETING




         Name: Jyoti
         Singh
         Class: MBA (e-
         business)
         4th Semester
Social
media
SOCIAL MEDIA
Social media has offered people a voice
which includes web-based and
mobile technologies used to turn communication into
interactive dialogue.
Social media connects us with like-minded by
allowing them to become our "friends," which means
that a link to their profile shows up on our profile and
vice versa. Thus, name and organization’s image will
appear on pages throughout the site if we build up
enough friends.
Often, people find new via tags or special interest
groups or they invite their existing contacts who are
members of the social networking site.
It has helped us reunite with old grade school and
REPUTATION AGGREGATOR: Databases
TYPES OF SOCIAL MEDIA
allowing users to search the content
(Google, yahoo)
   BLOGS: Online multimedia diaries or
journals    with   frequent     updating   in
chronological order on web page((Bloggers)
   ONLINE COMMUNITIES: Sites offering
professional or user content & allowing
members         to      upload       contents
(YouTube, Flicker, Wikipedia)
   SOCIAL NETWORKS: Associations of
internet   users   for   social   connection
(Facebook, Myspace, Linkedin)
MARKETING BEFORE
  SOCIAL MEDIA
First generation sites: only let users manage friends’ lists.
     EVOLUTION OF SOCIAL
There are mainly flat, single entry lists by schools or
classes you attended. Examples: Classmates.com
           MEDIA
Second generation sites: can be seen as the first social
networks. They are centered around an individual and his
friends, and friends of friends : they follow the 6 degrees
rule. Examples: LinkedIn
Third generation sites: could represent the first social
media       sites.      They     allow     multi-dimensional
connections,       real   conversations    between    users.
Examples: Facebook
Fourth generation sites: They would represent social
media sites that facilitate face-to-face meetings. They
allow people to come together off-line around common
interests, building real communities and friends in the real
world. Examples: Match.com
EARLY Based Communities OF
 Online Text
             PIONEERS
     -USENET(1979) MEDIA
      SOCIAL
      - Bullentin Board Systems
(1979)
  Online Services (early to mid
1980s)
       -CompuServices (1980)
       -AOL (1983)
       -Genie (1985)
  Internet relay Chat (1988)
       - ICQ (mid 1990s)
  First Social Network
       -Dating Sites
       -Online Forums
OTHER TYPES OF SOCIAL
          NETWORKS
 Niche social networks:
      - Photobucket (2003)
      - Flicker (2004)
      - Youtube (2005)
 Social         news      and
 bookmarking:
      - Delicious (2003)
      - Digg (2004)
 Real time updates:
      - Twitter (2006)
      - Posterous (2009)
CONCERNS & CRITICISM
 OF THE SOCIAL MEDIA
        EVOLUTION
 An social media has evolved & grown       in
 popularity , multiple concerns have emerged
 regarding the technology.
 -social media stalkers
 -child predators
 -privacy concerns
 -security issues
1.SOCIAL MEDIA
   Advertising        TODAY
                         2.            Market
   research/
                             product
 research




            3. Public relations
SOCIAL MEDIA TODAY:
   ADVERTISING
 Burger King’s Facebook humor




 DunkinDonuts’ Facebook/Twitter network




 Goodwill hunting for shopping
SOCIAL MEDIA TODAY:
 MARKET/PRODUCT
     RESEARCH
    “My Starbucks idea” & “ideas in Action”




    Cadbury’s Wispa re-launch




    Kellogg’s new product research
SOCIAL MEDIA TODAY:
  PUBLIC RELATION
Dell’s image turnaround




SyFy blogger relations




Ford putting out a PR fire
BUSINESS PROMOTION WITH
      SOCIAL MEDIA
 •   Set up a Website
 •   Link building Reputation
 •   Advertising & Social Networking
 •   Blogging & Updation
 •   Content Optimization
 •   Target Area & Age Groups
 •   Business Integration
Accessible by Mobile, Application, or Website.
Social Platforms can be updated and used on a
    CURRENT STATE OF
frequent basis.
BecauseSOCIALspeed of Social Media
            of the      MEDIA
consumptions has rapidly increased, platforms
are visible in multiple locations.
Trending in Social Media has defined our
culture. What was once a platform that kept us
engaged for hours now keeps us notified and
up to speed in just a few seconds.
To become more beneficial for advertising
campaigns.
The goal should be to keep users engaged for
longer
periods of time.
SOCIAL MEDIA OUTLETS
Social networking websites and blogs: allow individuals to
interact with one another and build relationships. When
products or companies join those sites, people can interact
with the product or company. That interaction feels
personal to users because of their previous experiences
with social networking site interactions. This allows
individual followers to “retweet” or “repost” comments
made by the product being promoted. By repeating the
message, all of the users connections are able to see the
message, therefore reaching more people.
Cell phones: usage has also become a benefit for social
media marketing. Today, many cell phones have social
networking capabilities: individuals are notified of any
happenings on social networking sites through their cell
phones, in real-time. This constant connection to social
FUTURE OF SOCIAL
       MEDIA
As the future of Social Media and the value of
Social Platforms continues to unfold, we will
see     many    advancements      in  targeted
platforms.
Social media really is nothing new; changing
is the mediums in which it occurs and our
ability to engage with these mediums.
Expansion of these practices will start to
encroach       on     traditional    marketing
campaigns, infiltrating subway billboards, and
become more prominent on Search Engine
result.
Social Media Evolving Businesses
SOCIAL MEDIA EVOLVING
 91% incorporated social media into corporate
 culture BUSINESS
  80%    stressed    importance     of   social
  networking to employees
  56% reported “very important” to business /
  marketing strategy
  Today…
  83% uses at least one social media tool
   50% has a corporate blog
  57% using for recruitment
PHYSICAL TECHNOLOGY
RFID:
Is a identification technology that can store
mass amount of data which captures
consumers’ behavior as well as location
Combining information from RFID with web
3.0 would give the opportunity to provide
advanced services.
Here’s how to drive traffic to the site and obtain leads on
HOW TO DERIVE TRAFFIC
these three
major social networking sites:
     TO THE SITE
1.LinkedIn: For this site, company needs to pick an
effective, relevant keyword to implement in their profile.
The keyword should be relative to the main
services/products. Once they have determined what
keyword to use, there are 5 areas you need to insert the
keyword in the profile.
2.Twitter: In order to drive traffic to the site and receive key
leads, there are three things, need to keep in mind. First,
we should constantly be adding friends to the profile. Next,
we should always remove the friends who don’t follow you
back, because they are just taking up space on our profile
and are wasting our time. Lastly, it is essential to always
interact with and engage our followers.
3.Facebook: Create ads to entice and engage users. The
best thing about these ads is that we can customize them
for specific audiences. It allows us to target users based
HOW IT HELPS US
Linked In: If you’re a professional, you absolutely must have an
up-to-date
profile on LinkedIn. It’s the number one professional networking
website in the world, and can display your resume, work
experience, special skills and licenses, as well as
recommendations from people you’ve worked with in the past.
  Facebook:     Once      the   realm   of   sex-driven     college
students, Facebook has quickly become as much a business tool
as a social networking site. It has almost one billion users and is
one of the top two largest platforms for promoting yourself or
your business.
  Twitter: Twitter can be a great asset, especially for
marketing, public relations and freelance professionals. Many
employers want to see that you are familiar with Twitter so you
can use it to help them promote their business.
  YouTube: If you want to get a message out, there are few ways
better than using a YouTube video to do it. If you can upload and
FINDINGS
Through               social             networking
sites,      products/companies        can     have
conversations and interactions with individual
followers.
This personal interaction can instill a feeling
of loyalty into followers and potential customers.
Also, by choosing whom to follow on these
sites, products can reach a very narrow target
audience.
Social media helps to expand the reach of our
messages and has a tremendous impact on the
number of impressions that are generated for PR
stories.
Facebook, Twitter and social networks are
THANK YOU…!!!

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social networking

  • 1. IMPACT OF SOCIAL MEDIA ON MARKETING Name: Jyoti Singh Class: MBA (e- business) 4th Semester
  • 3. SOCIAL MEDIA Social media has offered people a voice which includes web-based and mobile technologies used to turn communication into interactive dialogue. Social media connects us with like-minded by allowing them to become our "friends," which means that a link to their profile shows up on our profile and vice versa. Thus, name and organization’s image will appear on pages throughout the site if we build up enough friends. Often, people find new via tags or special interest groups or they invite their existing contacts who are members of the social networking site. It has helped us reunite with old grade school and
  • 4. REPUTATION AGGREGATOR: Databases TYPES OF SOCIAL MEDIA allowing users to search the content (Google, yahoo) BLOGS: Online multimedia diaries or journals with frequent updating in chronological order on web page((Bloggers) ONLINE COMMUNITIES: Sites offering professional or user content & allowing members to upload contents (YouTube, Flicker, Wikipedia) SOCIAL NETWORKS: Associations of internet users for social connection (Facebook, Myspace, Linkedin)
  • 5. MARKETING BEFORE SOCIAL MEDIA
  • 6. First generation sites: only let users manage friends’ lists. EVOLUTION OF SOCIAL There are mainly flat, single entry lists by schools or classes you attended. Examples: Classmates.com MEDIA Second generation sites: can be seen as the first social networks. They are centered around an individual and his friends, and friends of friends : they follow the 6 degrees rule. Examples: LinkedIn Third generation sites: could represent the first social media sites. They allow multi-dimensional connections, real conversations between users. Examples: Facebook Fourth generation sites: They would represent social media sites that facilitate face-to-face meetings. They allow people to come together off-line around common interests, building real communities and friends in the real world. Examples: Match.com
  • 7. EARLY Based Communities OF Online Text PIONEERS -USENET(1979) MEDIA SOCIAL - Bullentin Board Systems (1979) Online Services (early to mid 1980s) -CompuServices (1980) -AOL (1983) -Genie (1985) Internet relay Chat (1988) - ICQ (mid 1990s) First Social Network -Dating Sites -Online Forums
  • 8. OTHER TYPES OF SOCIAL NETWORKS Niche social networks: - Photobucket (2003) - Flicker (2004) - Youtube (2005) Social news and bookmarking: - Delicious (2003) - Digg (2004) Real time updates: - Twitter (2006) - Posterous (2009)
  • 9. CONCERNS & CRITICISM OF THE SOCIAL MEDIA EVOLUTION An social media has evolved & grown in popularity , multiple concerns have emerged regarding the technology. -social media stalkers -child predators -privacy concerns -security issues
  • 10. 1.SOCIAL MEDIA Advertising TODAY 2. Market research/ product research 3. Public relations
  • 11. SOCIAL MEDIA TODAY: ADVERTISING Burger King’s Facebook humor DunkinDonuts’ Facebook/Twitter network Goodwill hunting for shopping
  • 12. SOCIAL MEDIA TODAY: MARKET/PRODUCT RESEARCH “My Starbucks idea” & “ideas in Action” Cadbury’s Wispa re-launch Kellogg’s new product research
  • 13. SOCIAL MEDIA TODAY: PUBLIC RELATION Dell’s image turnaround SyFy blogger relations Ford putting out a PR fire
  • 14. BUSINESS PROMOTION WITH SOCIAL MEDIA • Set up a Website • Link building Reputation • Advertising & Social Networking • Blogging & Updation • Content Optimization • Target Area & Age Groups • Business Integration
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  • 16. Accessible by Mobile, Application, or Website. Social Platforms can be updated and used on a CURRENT STATE OF frequent basis. BecauseSOCIALspeed of Social Media of the MEDIA consumptions has rapidly increased, platforms are visible in multiple locations. Trending in Social Media has defined our culture. What was once a platform that kept us engaged for hours now keeps us notified and up to speed in just a few seconds. To become more beneficial for advertising campaigns. The goal should be to keep users engaged for longer periods of time.
  • 17. SOCIAL MEDIA OUTLETS Social networking websites and blogs: allow individuals to interact with one another and build relationships. When products or companies join those sites, people can interact with the product or company. That interaction feels personal to users because of their previous experiences with social networking site interactions. This allows individual followers to “retweet” or “repost” comments made by the product being promoted. By repeating the message, all of the users connections are able to see the message, therefore reaching more people. Cell phones: usage has also become a benefit for social media marketing. Today, many cell phones have social networking capabilities: individuals are notified of any happenings on social networking sites through their cell phones, in real-time. This constant connection to social
  • 18. FUTURE OF SOCIAL MEDIA As the future of Social Media and the value of Social Platforms continues to unfold, we will see many advancements in targeted platforms. Social media really is nothing new; changing is the mediums in which it occurs and our ability to engage with these mediums. Expansion of these practices will start to encroach on traditional marketing campaigns, infiltrating subway billboards, and become more prominent on Search Engine result.
  • 19. Social Media Evolving Businesses SOCIAL MEDIA EVOLVING 91% incorporated social media into corporate culture BUSINESS 80% stressed importance of social networking to employees 56% reported “very important” to business / marketing strategy Today… 83% uses at least one social media tool  50% has a corporate blog 57% using for recruitment
  • 20. PHYSICAL TECHNOLOGY RFID: Is a identification technology that can store mass amount of data which captures consumers’ behavior as well as location Combining information from RFID with web 3.0 would give the opportunity to provide advanced services.
  • 21. Here’s how to drive traffic to the site and obtain leads on HOW TO DERIVE TRAFFIC these three major social networking sites: TO THE SITE 1.LinkedIn: For this site, company needs to pick an effective, relevant keyword to implement in their profile. The keyword should be relative to the main services/products. Once they have determined what keyword to use, there are 5 areas you need to insert the keyword in the profile. 2.Twitter: In order to drive traffic to the site and receive key leads, there are three things, need to keep in mind. First, we should constantly be adding friends to the profile. Next, we should always remove the friends who don’t follow you back, because they are just taking up space on our profile and are wasting our time. Lastly, it is essential to always interact with and engage our followers. 3.Facebook: Create ads to entice and engage users. The best thing about these ads is that we can customize them for specific audiences. It allows us to target users based
  • 22. HOW IT HELPS US Linked In: If you’re a professional, you absolutely must have an up-to-date profile on LinkedIn. It’s the number one professional networking website in the world, and can display your resume, work experience, special skills and licenses, as well as recommendations from people you’ve worked with in the past. Facebook: Once the realm of sex-driven college students, Facebook has quickly become as much a business tool as a social networking site. It has almost one billion users and is one of the top two largest platforms for promoting yourself or your business. Twitter: Twitter can be a great asset, especially for marketing, public relations and freelance professionals. Many employers want to see that you are familiar with Twitter so you can use it to help them promote their business. YouTube: If you want to get a message out, there are few ways better than using a YouTube video to do it. If you can upload and
  • 23. FINDINGS Through social networking sites, products/companies can have conversations and interactions with individual followers. This personal interaction can instill a feeling of loyalty into followers and potential customers. Also, by choosing whom to follow on these sites, products can reach a very narrow target audience. Social media helps to expand the reach of our messages and has a tremendous impact on the number of impressions that are generated for PR stories. Facebook, Twitter and social networks are