Enterprise GIS is expensive to develop, maintain, and operate. Many small to medium sized cities, counties and regional agencies have invested millions of dollars to develop their GIS, with annual GIS operating budgets in excess of $250,000. However, almost no GIS operation would be considered to be 100% implemented. In fact, most enterprise GIS operations lack important resources to meet all of their potential business needs, the sustainability of many of these programs is uncertain, and the return on investment (ROI) for these agencies is variable - depending on the maturity of their GIS management. In 2009 I developed the proposed Municipal GIS Capability Maturity Model (GISCMM). That year various cities and counties in Washington State conducted self-assessments against the GISCMM. After the results were presented at the 2009 URISA Annual Conference, URISA agreed to adopt the GISCMM. This webinar describes the URISA-led initiative to use the GISCMM as a key component of the new GIS Management Institute. The GISCMM was updated and published by URISA in 2013. This update was based on: • Input from a 2011 Washington GIS Conference – GIS Managers Task Force • A review of the new URISA Geospatial Management Competency Model (GMCM) • A review and revision cycle conducted by the GIS Management Institute® Committee • And finally, input from a public peer-review cycle The newly revised URISA GISCMM will be described, along with its relationship to the GIS Management Institute®, including development of the GIS Management Body of Knowledge. The current development status of the GISCMM will be discussed and future uses and activities outlined. These will include development of new GIS management best practices and the offering of an enterprise GIS accreditation service. This presentation will be of value to those interested in the development and implementation of GIS management professional standards and best practices. Webinar Outline: • What is a capability maturity model? • Origins of the GIS Capability Maturity Model • URISA steps in • The URISA Geospatial Management Competency Model • Babinski’s Theory of GIS Management • Development of the revised, peer-reviewed URISA GIS Capability Maturity Model • The URISA GIS Capability Maturity Model – Step by Step • The pivotal role of the GIS CMM in the GIS Management Institute® • The role of the GIS Management Institute® in enhancing sustainable Enterprise GIS • The role of the GIS Management Institute® in developing professional GIS managers • The GIS Management Institute® next steps

1. The GIS Management Institute ® and the
GIS Capability Maturity Model
Update, Overview, and Implementation
URISA Connect Webinar
Wednesday, November 6, 2013
Greg Babinski, MA, GISP
URISA Past-President
URISA GMI Committee Chair
COGO Secretary
Finance & Marketing Manager
King County GIS Center
Seattle, WA USA

2. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Please vote:
Do you manage your GIS operation utilizing GIS Best
Practices?
 Yes
 No

3. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Agenda

What is a capability maturity model?

Origins of the GIS Capability Maturity Model

URISA Steps in and Babinski’s Theory of GIS Management

The URISA Geospatial Management Competency Model

Development of the revised, peer-reviewed URISA GIS
Capability Maturity Model

The URISA GIS Capability Maturity Model – Step by Step

The pivotal role of the GIS CMM in the GIS Management
Institute ®

The role of the GIS Management Institute ® in enhancing
sustainable Enterprise GIS

The role of the GIS Management Institute ® in developing
professional GIS managers

The GIS Management Institute ® - next steps

4. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
What is a Capability Maturity Model?
 A tool to assess an organization’s ability to accomplish a
defined task or set of tasks
 Originated with the Software Engineering Institute
 Objective evaluation of software contractors
 SEI published Managing the Software Process 1989
 SEI CMM is process focused
 Other applications of the capability maturity model
concept:
 System engineering
 Project management
 Risk management
 Information technology service providers

5. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Why is thinking about capability &
process maturity important?

6. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Why is thinking about capability &
process maturity important?

7. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The Capability Maturity Model
Institute

8. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Who uses CMMi?

9. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Origins of the GIS Capability Maturity
Model
What causes variation in enterprise GIS Operations?
 Each agency is unique
 City, county, or agency business focus often varies
 Population
 Nature and level of economic development
 Level of development resources provided?
 Variations in our ability to use GIS resources?
 Forgetting where we are in the development cycle?
 But GIS operations with similar resources get different results!
Why?

10. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Origins of the GIS Capability Maturity
Model
When is our GIS Development done?
There are many ways we might answer:
 With an external focus?
 Best practices
 Benchmarking
 With a theoretical focus?
 Ideal design
 Academic state of the art
 With a capability focus?
 With a maturity level focus?

11. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Origins of the GIS Capability Maturity
Model
2009 Academic Exercise :
Maturity for the proposed model indicates progression of an
organization towards GIS capability that maximizes :
 Potential for the use of state of the art GIS technology
 Commonly recognized quality data
 Organizational best practices appropriate for municipal business
use
The Municipal GIS Capability Maturity Model assumes two
broad areas of GIS operational development:
 Enabling capability
 Execution ability

12. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Origins of the GIS Capability Maturity
Model
Enabling Capability Components:
What we buy or acquire for our
GIS operation…

13. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Origins of the GIS Capability Maturity
Model
Execution Ability Components:
How we utilize what we have
acquired for our GIS

14. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Very Simple
Questionnaire
Origins of the GIS Capability Maturity
Model
Note enabling
capability rating
scale based on
NSGIC GMA

15. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Very Simple
Questionnaire
Origins of the GIS Capability Maturity
Model
Note execution ability rating
scale based on SEI CMM

16. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Origins of the GIS Capability Maturity
Model
2009 State of Washington Survey Results Presented at URISA Annual
Conference:

17. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Origins of the GIS Capability Maturity
Model
2009 State of Washington Survey Results Presented at URISA Annual
Conference:

18. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
URISA Steps In

19. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
URISA Steps In
2010 ArcNews Article in URISA GIS Management
Babinski’s Theory of GIS Management: As GIS Operational Maturity Improves, ROI Increases

20. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
URISA Steps In
 2010: David DiBiase Proposes that URISA develop the
Geospatial Management Competency Model (Tier 9 of the
USDOLETA Geospatial Technology Competency Model)
 2011: DiBiase, Babinski & Kennelly form URISA GMCM
Committee
 2011: Babinski convenes GIS Managers Task Force at
Washington GIS Conference to:
 Create GMCM ‘Strawman’ Draft
 Review and revise the GIS Capability Maturity Model
 2011: At GIS-Pro in Indianapolis, GMCM Committee
revises Strawman Draft and by early 2012 Publishes
GMCM for peer-review.

21. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
URISA Develops the Geospatial
Management Competency Model
Final Peer-Reviewed URISA GMCM:
Published in June 2012
Adopted by USDOLETA August 2012
18 Competency Clusters
74 individual competencies

22. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
The ‘Ah-ha!’ moment (Part 1):
GIS operational process maturity (aka the GIS
Capability Maturity Model)
and…
GIS management capability (aka the Geospatial
Management Competency Model)
Can both best be defined against…
A body of geospatial management best practices
and standards, or the GIS Management Body of
Knowledge

23. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
The ‘Ah-ha!’ moment (Part 2):
No one has ever defined
geospatial management best practices and
standards

24. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
URISA Steps In
 2010: David DiBiase Proposes that URISA develop the
Geospatial Management Competency Model (Tier 9 of the
USDOLETA Geospatial Technology Competency Model)
 2011: DiBiase, Babinski & Kennelly form URISA GMCM
Committee
 2011: Babinski convenes GIS Managers Task Force at
Washington GIS Conference to:
 Create GMCM ‘Strawman’ Draft
 Review and revise the GIS Capability Maturity Model
 2011: At GIS-Pro in Indianapolis, GMCM Committee
revises Strawman Draft and by early 2012 Publishes
GMCM for peer-review.

25. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Developing the revised, peer-reviewed
URISA GIS Capability Maturity Model
2011 Washington State GIS
Managers Task Force

26. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Developing the revised, peer-reviewed
URISA GIS Capability Maturity Model
2012 – 2013 GMI Committee:
 Incorporated 2011 GIS Managers Task Force Recommendations
 Correlated 74 GMCM competencies
 Prompted for assessing ‘Characteristics’ via questions

27. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Developing the revised, peer-reviewed
URISA GIS Capability Maturity Model
2013 Peer-Review Cycle:
6-weeks for public review via online questionnaire
Adequate high-quality responses
Responses consolidated by Hilary Perkins and Greg Babinski
Greg Babinski drafted initial recommendations to address/resolve
comments
 Final 10-day GMI Committee review & comment cycle





28. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Developing the revised, peer-reviewed
URISA GIS Capability Maturity Model
2013 Peer-Review Cycle:
Enabling Capability (EC) Component
EC1. Framework GIS Data
EC2. Framework GIS Data Maintenance
EC3. Business GIS Data
EC4. Business GIS Data Maintenance
EC5. GIS Data Coordination
EC6. Metadata
EC7. Spatial Data Warehouse
EC8. Architectural Design
EC9. Technical Infrastructure
EC10. Replacement Plan
EC11. GIS Software Maintenance
EC12. Data back-up and security
EC13. GIS Application Portfolio
EC14. GIS Application Portfolio Management
EC15. GIS Application Portfolio O&M
EC16. Professional GIS Management
EC17. Professional GIS Operations Staff
EC18. GIS Staff Training and Professional
Development
EC19. GIS Governance Structure
EC20. GIS is Linked to Agency Strategic Goals
EC21. GIS Budget
EC22. GIS Funding
EC23. GIS Financial Plan
Execution Ability (EA) Component
EA1. New Client Services Evaluation and
Development
EA2. User Support, Help Desk, and End-User
Training
EA3. Service Delivery Tracking and Oversight
EA4. Service Quality Assurance
EA5. Application Development or Procurement
Methodology
EA6. Project Management Methodology
EA7. Quality Assurance and Quality Control
EA8. GIS System Management
EA9. Process Event Management
EA10. Contract and Supplier Management
EA11. Regional Collaboration
EA12. Staff Development
EA13. Operation Performance Management
EA14. Individual GIS Staff Performance Management
EA15. Client Satisfaction Monitoring and Assurance
EA16. Resource Allocation Management
EA17. GIS data sharing
EA18. GIS Software License Sharing
EA19. GIS data inter-operability
EA20. Legal and policy affairs management
EA21. Balancing minimal privacy with maximum data
usage

29. The GMI and the GIS Capability Maturity Model
Update, Overview, and Implementation
Developing the revised, peer-reviewed
URISA GIS Capability Maturity Model
2013 Peer-Review Cycle:
 Final revised draft based on 10-day GMI Committee review &
comment cycle
 GMI Committee consensus approval of final September 2013 draft
at its 9/4/2013 meeting with recommendation that the URISA BOD
endorse/formally adopt the URISA GIS Capability Maturity Model.
 URISA Board action at its 9/15/2013 meeting:
 URISA GIS Capability Maturity Model Adopted

30. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

31. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

32. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

33. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

34. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

35. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

36. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

37. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

38. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

39. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

40. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

41. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

42. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

43. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

44. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

45. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

46. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

47. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

48. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

49. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

50. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

51. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

52. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

53. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Step by Step

54. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Please vote:
Do you see value in using the GIS Capability Maturity Model
to improve enterprise GIS operations?
 Yes
 No

55. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Capability Maturity Model –
Attendee Discussion and Feedback
Do you have any:





Questions?
Suggestions?
Criticisms?
Ideas for using the GISCMM?
Other comments?

56. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Voting Results

57. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The pivotal role of the GISCMM in
the GIS Management Institute ®

58. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Enhancing sustainable Enterprise
GIS

59. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Enhancing sustainable Enterprise
 Submit completed GISCMM self assessments to GMI
GIS
 Annual GMI Report on the state of Enterprise GIS
 New URISA GMI Service: Enterprise GIS
Assessment/Accreditation:
 Online survey instrument
 Self assessment with validation mechanisms
 Compilation of bench marking metrics
 Evaluation against GISCMM
 Manager assessment against GMCM
 Feedback report with benchmark analysis and development
recommendations
 GMIcmm Maturity Level Accreditation

60. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Enhancing sustainable Enterprise
GIS

61. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Enhancing sustainable Enterprise
GIS

62. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Enhancing professionalism for GIS
managers
The competency of the GIS manager is one of the key
success factors for an effective enterprise GIS

63. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Enhancing professionalism for GIS
managers
Assessing the competency of a GIS manager against
the Geospatial Management Competency Model

64. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
The GIS Management Institute ®
Next steps

66. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Contributors:

67. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Contributors:

68. The GMI and the GIS Capability Maturity
Model
Update, Overview, and Implementation
Greg Babinski, MA, GISP
URISA Past-President
URISA GMI Committee Chair
COGO Secretary
W: www.urisa.org/main/gis-management-institute/
Finance & Marketing Manager
King County GIS Center
201 South Jackson Street
MS: KSC-IT-0706
Seattle, WA 98104 USA
P: 206-477-4402
F: 206-263-3145
E: greg.babinski@kingcounty.gov
T: @gbabinski
W: www.kingcounty.gov/gis