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Communications Strategy Template
UNDP Programme on Climate Information
for ResilientDevelopment in Africa
Create a communications strategy to issue and package early warnings and create integrated
advocacy communications that support the value proposition for climate information, weather
forecasts and National HydroMeteorological Services in Africa.
March 2016 | Prepared by The UNDP CIRDA Programme. Contact Gregory Benchwick
gregory.benchwick@undp.org.
UNDP Programme on Climate Information
for ResilientDevelopment in Africa
Learn to issue and package early warnings and create integrated communications strategies
that support the value proposition for climate information, weather forecasts and National
Hydrological and Meteorological Services in Africa.
1 December, 2015 | Prepared by Greg Benchwick
2 Communications Strategy Template
Communication Strategy Template, TORs
COMMUNICATIONSSTRATEGYTEMPLATE
This basic template can be used to create a communications strategy.
Section 1: Overview
What can we take from this strategy?
Section 2: Goals
What programme goals do you hope to achieve with your communications strategy?
1.
2.
3.
How can communication work to achieving each of these goals?
1.
2.
3.
3 Communications Strategy Template
Section 3: SWOT Analysis
What are your current strengths, weaknesses, opportunities and threats in communicating early warnings, sharing
climate information and advocacy?
SWOT ANALYSIS OF EARLY WARNINGS
STRENGTHS WEAKNESSES OPPORTUNITIES THREATS
SWOT ANALYSIS OF CLIMATE INFORMATION
STRENGTHS WEAKNESSES OPPORTUNITIES THREATS
Section 4: Stakeholders
Who are your main end users (including current users and potential users)?
1.
2.
3.
How do these end users interact with information (ie. They are illiterate, they speak multiple languages, they prefer
village councils to newspapers)?
4 Communications Strategy Template
What are the climate and weather needs of these end users?
1.
2.
3.
Which of the above needs have not been met? What about those that have been met only partially?
Who are the main actors that will help deliver information to your end users?
SWOT ANALYSIS OF END USERS
STRENGTHS WEAKNESSES OPPORTUNITIES THREATS
Section 5: Knowing Your Core Product and Core Messages
What are your core products?
What are the attributes of your product?
What are the benefits to end users of your product?
What is the key message or emotion you want your end users to feel?
What are the main messages you need to reach your end users?
1.
2.
3.
5 Communications Strategy Template
Section 6: Early Warnings
What is your current early warning system?
How does information flow in the current system?
Create a new information flow based on the diagram below.
Inciting Incident
•What is happening?
•How do you gain and maintain situational awareness?
Activating and deploying alert
•Who is responsible for understanding the situation?
•Who is responsible for sharing the alert?
•How are resources mobilized?
•What actions need to take place inresponse to the inciting incident?
Coordinating Response
•Who needs to be involvedon the national, regional, territorial, state
and tribal level?
•How do you stayincontact?
•How will the media aid insharing the alerts?
•What resources needto be deployed?
Demobilization
•How effective wasyourcommunication?
•What willyou dodifferentlynext time?
•What willyou include infuture simulations to ensure better response?
6 Communications Strategy Template
Section 7: Distribution
What channels can you use to distribute climate information and early warnings?
Who are the main actors for these channels?
Who will be responsible for the packaging, distribution and monitoring of climate information?
SWOT ANALYSIS OF DistributionChannels
STRENGTHS WEAKNESSES OPPORTUNITIES THREATS
Channel 1
Channel 2
Channel 3
Channel 4
7 Communications Strategy Template
Section 8: Products
What supporting/advocacy products do you need to achieve your goals?
Who will create these products?
Section 9: Budget
Create a sample budget, outlining costs, timelines, deliverables.
Product Deliverables Timeline Cost
Section 10: Monitoring and Evaluation
What are the metrics for success of new early warning and climate information products (ie. Early warnings will reach
80% of the population)?
What are the metrics of success for communications products (ie. Number of views, actions taken, early warnings
issued, people reached, direct engagement and feedback)?
How will you communicate and monitor that success?
Resources
 W r i t i n g a c o m m u n i c a t i o n s t r a t e g y f o r d e v e l o p m e n t - U n i c e f
 D e v e l o p i n g a c o m m u n i c a t i o n s s t r a t e g y — K n o w h o w N o n p r o f i t
 T e m p l a t e f o r S t r a t e g i c C o m m u n i c a t i o n s P l a n - W . K . K e l l o g g
 C o m m u n i c a t i o n s S t r a t e g y T e m p l a t e - U N E P
 C r e a t i n g a B a s i c I n t e r n a l C o m m u n i c a t i o n s S t r a t e g y

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Climate Information and Early Warnings Communications Strategy Template

  • 1. Communications Strategy Template UNDP Programme on Climate Information for ResilientDevelopment in Africa Create a communications strategy to issue and package early warnings and create integrated advocacy communications that support the value proposition for climate information, weather forecasts and National HydroMeteorological Services in Africa. March 2016 | Prepared by The UNDP CIRDA Programme. Contact Gregory Benchwick gregory.benchwick@undp.org. UNDP Programme on Climate Information for ResilientDevelopment in Africa Learn to issue and package early warnings and create integrated communications strategies that support the value proposition for climate information, weather forecasts and National Hydrological and Meteorological Services in Africa. 1 December, 2015 | Prepared by Greg Benchwick
  • 2. 2 Communications Strategy Template Communication Strategy Template, TORs COMMUNICATIONSSTRATEGYTEMPLATE This basic template can be used to create a communications strategy. Section 1: Overview What can we take from this strategy? Section 2: Goals What programme goals do you hope to achieve with your communications strategy? 1. 2. 3. How can communication work to achieving each of these goals? 1. 2. 3.
  • 3. 3 Communications Strategy Template Section 3: SWOT Analysis What are your current strengths, weaknesses, opportunities and threats in communicating early warnings, sharing climate information and advocacy? SWOT ANALYSIS OF EARLY WARNINGS STRENGTHS WEAKNESSES OPPORTUNITIES THREATS SWOT ANALYSIS OF CLIMATE INFORMATION STRENGTHS WEAKNESSES OPPORTUNITIES THREATS Section 4: Stakeholders Who are your main end users (including current users and potential users)? 1. 2. 3. How do these end users interact with information (ie. They are illiterate, they speak multiple languages, they prefer village councils to newspapers)?
  • 4. 4 Communications Strategy Template What are the climate and weather needs of these end users? 1. 2. 3. Which of the above needs have not been met? What about those that have been met only partially? Who are the main actors that will help deliver information to your end users? SWOT ANALYSIS OF END USERS STRENGTHS WEAKNESSES OPPORTUNITIES THREATS Section 5: Knowing Your Core Product and Core Messages What are your core products? What are the attributes of your product? What are the benefits to end users of your product? What is the key message or emotion you want your end users to feel? What are the main messages you need to reach your end users? 1. 2. 3.
  • 5. 5 Communications Strategy Template Section 6: Early Warnings What is your current early warning system? How does information flow in the current system? Create a new information flow based on the diagram below. Inciting Incident •What is happening? •How do you gain and maintain situational awareness? Activating and deploying alert •Who is responsible for understanding the situation? •Who is responsible for sharing the alert? •How are resources mobilized? •What actions need to take place inresponse to the inciting incident? Coordinating Response •Who needs to be involvedon the national, regional, territorial, state and tribal level? •How do you stayincontact? •How will the media aid insharing the alerts? •What resources needto be deployed? Demobilization •How effective wasyourcommunication? •What willyou dodifferentlynext time? •What willyou include infuture simulations to ensure better response?
  • 6. 6 Communications Strategy Template Section 7: Distribution What channels can you use to distribute climate information and early warnings? Who are the main actors for these channels? Who will be responsible for the packaging, distribution and monitoring of climate information? SWOT ANALYSIS OF DistributionChannels STRENGTHS WEAKNESSES OPPORTUNITIES THREATS Channel 1 Channel 2 Channel 3 Channel 4
  • 7. 7 Communications Strategy Template Section 8: Products What supporting/advocacy products do you need to achieve your goals? Who will create these products? Section 9: Budget Create a sample budget, outlining costs, timelines, deliverables. Product Deliverables Timeline Cost Section 10: Monitoring and Evaluation What are the metrics for success of new early warning and climate information products (ie. Early warnings will reach 80% of the population)? What are the metrics of success for communications products (ie. Number of views, actions taken, early warnings issued, people reached, direct engagement and feedback)? How will you communicate and monitor that success? Resources  W r i t i n g a c o m m u n i c a t i o n s t r a t e g y f o r d e v e l o p m e n t - U n i c e f  D e v e l o p i n g a c o m m u n i c a t i o n s s t r a t e g y — K n o w h o w N o n p r o f i t  T e m p l a t e f o r S t r a t e g i c C o m m u n i c a t i o n s P l a n - W . K . K e l l o g g  C o m m u n i c a t i o n s S t r a t e g y T e m p l a t e - U N E P  C r e a t i n g a B a s i c I n t e r n a l C o m m u n i c a t i o n s S t r a t e g y