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Management Hospitality

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Gemma Costa
Gemma Costa

Management in the Hospitality Industry, presented by Reden Costa, MSHRM, made by Gemma N. Costa, MATE DLSU-Dasmariñas

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Management in the Hospitality Industry Reden C. Costa MSHRM/MHR 502
What is Hospitality Management? ,[object Object],[object Object]
What is Hospitality Management? ,[object Object],[object Object]
How to manage the hotel? ,[object Object],[object Object]
How to manage the hotel? ,[object Object]
How to manage the hotel? ,[object Object]
How to manage the hotel? ,[object Object]
What is meant for Organization? ,[object Object],[object Object],[object Object]
What is Authority in the hotel management? ,[object Object],[object Object]
What authority do you practice? ,[object Object]
Or like this?
Two bases of Authority ,[object Object],[object Object],[object Object],[object Object],[object Object]
2. INFORMAL ORGANIZATION ,[object Object],[object Object]
Authority and Responsibility: Unified Tasks ,[object Object]
What is Departmentalization? ,[object Object],[object Object],[object Object],[object Object]
WHY? ,[object Object],[object Object],[object Object]
Span of Control ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
*Narrow span of Control- when a manager directly supervises only a few subordinates ,[object Object],[object Object],[object Object]
Tall organizations have many layers and have narrow spans of control
If managers have wide spans of control, then the organization can be “flat”
wide span of control ,[object Object],[object Object],[object Object]
Bases of Departmentalization ,[object Object]
Functional Departmentalization ,[object Object]
Product ,[object Object]
Geographical ,[object Object]
process ,[object Object]
Customer ,[object Object]
 
Note: ,[object Object]
Advantages and disadvantages of COMMITTEES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BUREAUCRACY? ,[object Object]
What is Adhocracy? ,[object Object]
Other definition of Bureaucracy: ,[object Object],[object Object]
What is Adhocracy? ,[object Object]
Bureaucracy vs. Adhocracy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Staffing? ,[object Object]
Human resources management? ,[object Object],[object Object]
Hr’s concern in considering/choosing staff.. ,[object Object],[object Object]
What is job description? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Physical Requirement ,[object Object],[object Object],[object Object]
Recruitment ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
STAFF PLANNING ,[object Object],[object Object],[object Object]
Part-time employees’ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Computerized Scheduling ,[object Object]
Meaning of Control and its Importance ,[object Object]
What is cybernetics? ,[object Object],[object Object]
Control and Cybernetic Loop ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Management Hospitality

  • 1. Management in the Hospitality Industry Reden C. Costa MSHRM/MHR 502
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  • 20. If managers have wide spans of control, then the organization can be “flat”
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