If your business is still using a file cabinet to keep track of your customer relationships and sales pipeline, it may be time for an upgrade. Are you guilty of any of these 10 warning signs that you need a CRM? For more information about CRM and sales tracking software, visit http://www.getbase.com

2. YOU STILL HAVE A ROLODEX
ON YOUR DESK.

3. WHEN AN EMPLOYEE LEAVES, IT
SEEMS LIKE THEIR
REPLACEMENT STARTS THE
RELATIONSHIP FROM SCRATCH
- AND THE CUSTOMER FEELS
THAT WAY TOO.

4. EACH DEPARTMENT (SALES,
MARKETING, AND CUSTOMER
SERVICE) HAS A SEPARATE FILE
CABINET TO TRACK CLIENTS AND EACH COMMUNICATES
INDEPENDENTLY WITH THEM.

5. YOU CAN’T ACCESS YOUR
CUSTOMER AND SALES
INFORMATION FROM YOUR
SMARTPHONE - AND YOUR
FILE CABINET DOESN’T TRAVEL
WELL.

6. IT TAKES YOU HOURS TO
SEGMENT YOUR CUSTOMERS BY HAND.

7. YOU FORGET PEOPLE’S NAMES
- AND WORSE, CLIENTS
FORGET YOUR NAME AND
YOUR COMPANY’S TOO.

8. YOU FEEL LIKE YOU’VE
ENTERED THE SAME CONTACT
IN EIGHT DIFFERENT
SPREADSHEETS - AND YOU
HAVE.

9. IN ONE HOUR, YOU SPEAK TO 3
CUSTOMERS AND THEY ALL
HAVE DIFFERENT INFORMATION
ABOUT THE SAME PRODUCT.
ONE IS STILL WAITING FOR A
CALL BACK FROM CUSTOMER
SERVICE.

10. YOU CALL A LEAD - ONLY TO
FIND OUT THAT ANOTHER
EMPLOYEE FOLLOWED UP
WITH THEM THE DAY BEFORE.

11. YOU CALL ANOTHER LEAD ONLY TO FIND OUT THAT
THEY’VE JUST SIGNED WITH
YOUR COMPETITOR.

12. The CRM your team will actually want to use.
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Base is the only CRM built for people and the first post-PC CRM where your
mobile CRM experience is just as important as your web CRM experience.
Base is used by tens of thousands of businesses to manage sales and
customer relationships. Our mission is to make you and your team 10x more
productive.
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